Equita Limited Avis 

I received threatening text messages from this company, despite having already received a letter weeks ago and calling them to set up a payment plan. I was willing to make arrangements, but instead of working with me, they insisted on the full amount which I simply cannot afford and threatened to attend my property and add extra charges.

If I could afford the debt in full, I wouldn’t be in this situation in the first place. It’s not a case of refusing to pay I’m genuinely trying to do the right thing.

This company seems more interested in intimidation than resolution. It’s a disgrace. Debt collectors should be there to help recover funds, not bully people who are already struggling. Their approach only delays payments and increases stress for those trying to cooperate, because I highly doubt many people are going to allow them into there property so they are only delaying any payments to them and the company who have hired them.

If you’re a business thinking of using this company to recover debt, I would strongly advise against it.

I will be contacting the original creditor directly to explain my concerns.

After contacting them, they told me I could not pay. Weekly or have a payment plan, even though the letter says I can't have a payment plan when I offered them 10 pounds a week. The staff member thought it would be a good idea to threaten me with having my car clamped even after I made them an offer. They are a bunch of bullies who think they are more important, done a long distance truck driver being able to eat. I would like to see one of these absolute scumbags, come to my house, and try and take my stuff because I will throw him off the property head first.
If I was the owner of this company, I would be absolutely mortified. With the amount of one star reviews, not the way to run a company. I think all the staff members were bullied at school and they couldn't join the police force because they're too thick.
I must have told two staff members a total of seventeen times to set up the payment plan one member of staff put the phone down on me and the other talked down to me like I was a piece of shit.

Some steroid addicted bald red faced tattooed ugly goon came to the door demanding payment and say he’d be back in the evening to take my stuff. He can’t, legally speaking, enter my property, so it’s an absolute lie to extort money from me. I told him I don’t owe any council tax and Lambeth clearly made a mistake. He acted all upset and called me a liar, thinking I’d budge for his childish bully tactics. Get a life and lay of the needle, little man

When I was contacted originally we agreed I would pay a pound a week as I couldn't afford much more. 4 years on I get an a/hole on the phone threatening to remove my goods that day if I didn't make a better offer. I was able to up my payments and now am clear.. I was also given bad advice that I can pay in the council tax Web site which they don't accept... Just awful people

Force me to pay the enforcement fee when I don’t own any debt on council tax. They keep saying I have pay the council tax after the notice of enforcement (which is not true ) and is not related to council and still enforcement fee £75 out of standing plus visits fee £235. I shown them the proof of payment (which I pay when the council tax invoice out and council emails. And that enforcement agent (J. Byrne ) still not believe me and keep forcing me to pay £310. Otherwise they will take my things. In the end I pay the £310 to them. Lucky the council refund the £310 as they say I did pay my council tax on time as is their mistake not updating the account properly.

Bull boy tactics from this company
“Agent” extremely unprofessional and put the phone down on me when I tried to explain I couldn’t pay in full straight away. I tried to call back and they refused to answer.

We paid them, they denied it. Even after they paid us back they claimed we'd never paid. Nasty people. Stupid staff. Absolute scumbags.,

Absolutely appalling customer service. Staff bully you and lie to you in order to obtain payments. But now that I proved that I did not owe, I am being told that I am still liable for their fees.
WHAT FEES? THEY WERE WRONGFULLY DEMANDING MONEY!

This company are a pack of Bullies not interested in listening to your reasons for not paying hard to believe they are able to trade with their ethics reported my concerns with ombudsman and trading standards my rights as a UK citizen

One star is way too good for this company.

The agent spoke to me like I was a child very unprofessional screaming like a banshee this company need investigating as I feel certain they have falsified information and possibly somehow deleted conversations and phone calls from their system given I have called on a number of a occasions then yesterday I get told I’ve made no contact with them since October 2024 funny because I’ve been on the phone to them most of April and even before that but mysteriously they have no record of any calls being made to them. I think they get away with far more than they should be allowed to very bully boy tactics being played I feel feel sorry for anyone having to deal with them as I truly feel sickened by the whole experience with them

This company is the scum of the earth . They recently changed hands r went into some kind of problem . they stop taken payment , and as i knew how under handed they were i tried to contact them but they didn’t have a phone for ages . I got in contact with the balif directly , and even he said they r a doggie company and could’nt get paid . Fast forward 4 months later they left a mes on my phone no letter nothing . i only stumble on it by chance , when i called to say i could pay 90%today and the rest in 5 days
I was told if i didn’t pay it all now they would charge me 200. for a outstanding balance of. £ 26.00

Pure Scum … no management to speak to that’s it ….

The agent spoke to me like I'm a criminal,I just received a call from equita with this agent number, the next thing I'm paying more money without any explanation about the rate.I called this guy to tell him that I want to make a half payment today and a half payment next month ,this guy was so rude unprofessional and above all he's not inglese ,with that his bad accent of Pollish or Romanian ,after everything he still insisted that I pay all money, these people are thieves, scammers, rude but never forget that no one is above the law even them if you need involve the police do because these people are animals not human and show them that we're in the UK.

Equita absolutely astonished and discusted by these people
Not everybody is a scammer a lot of people have genuine reasons for non payments
Something needs to be done about these people threatening texts telling you to ring and no answer, and they don’t answer because their payment is larger if it goes further.
How can people believe in their council if they use monkeys like this disgraceful

I missed one month payment they added on £335 for sending an enforcement agent, I proved that the agent never came via cctv and it was fraud to charge me for something they hadn't done they were forced to remove the stage 2 fees but still havent removed the stage 1, I won't be paying the £75. Watch out for them don't let them think they are above the police and intimidate you

dont know where to start tbh , i was made homeless after 13 yrs living in rented accommodation , because i have a disabled son i was granted temp accom , right thje house i was suppose to have after that was terrible , but, was to sign as i woulnt be offered anything else , etc . cutting a long story short these cretins wouldntexcept a payment plan this is after one note shoved through my door , which i phoned ttrying to set up a payment plan , he said it wasnt accectable a MR fritz anyway i got a text message saying "removel of goods" phone this number , which i did , his name was sam , anyway he said no , no its gone beyond that its removal of goods, to which i said well good luck with that , he then said why do you say that , i said because ive got nothing , he said ill see when i come round , it is deliberate non negation so they can screw more money out of you . god i truly feel sorry for anyone that has to deal with these , oh and by the way he said i was harassing
him lol

Bullies!!! Nothing more absolute joke the customer service team are nothing but abusive bullies that tried to terrorise my disabled mother who is also mentally unwell lucky she has the kids she does telling my mother how she would be surprised with what they can do and get away with. I dont take threats like that likely so im awaiting the visit of them ;)

Spoke to a very rude and unprofessional Molly on the 31st March 2025.

Imagine calling and asking them to help you understand the statement that they had sent to my email only to be inform that they have been on the phone for 20mins. It is not my fault that it lacked the understanding to deal with a query that it clearly has no experience in. Why be in a customer service role if one do not have the etiquettes and patience to deal with customer queries? It is beyond me! Honestly, she is a reflection of the company so you can just imagine what the rest is like. Disgraceful!

These Vermin are the most disgusting people. The way they speak to you is vile. Their rude and abrupt. They have absolutely no matters at all. It's about time somethings done about them. If they had better manners they'd get so much more respect.

Very rude unfriendly and not trained staff. Spoke as if he has been on drugs . Very difficult to understand. No consideration or care. As if speaking to a drug addict .

Shocking company, send council tax demands to my address for a property elsewhere that is nothing to do with me.

Threatening court action and bailifs for a debt that has nothing to do with me.