It's always so easy to order and delivery is really quick. On the odd occasion when there has been an issue, it's be so easy to get in touch, staff are very helpful and the situation is always resolve... Voir plus
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As always we have received excellent service from Findel - I could never fault the efficiency in which queries have been dealt with. Recently we had two items that never arrived and it was outside th... Voir plus
We ordered a large item which was received damaged. Even though it took a couple of months to get the replacement, Leigha Parkinson (the agent I was in contact with at Findel), did everything she coul... Voir plus
L'entreprise a répondu
Leanne was very quick at getting back to me, very professional, polite and efficient, problem has now been solved.
À propos de l'entreprise
Informations provenant de diverses sources externes
Findel Education is the one-stop-shop for educational resources for schools, colleges and nurseries in the UK, at competitive prices with free delivery. Shop the range.
Coordonnées de contact
Gregory Street 2, SK14 4TH, Hyde, Royaume-Uni
- www.findel-education.co.uk
4,8
Excellent
76 avis
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Extremely efficient customer services…
Extremely efficient customer services from Leanne - she could not have helped more.
8 octobre 2026
Avis spontané
Great service as always.
Great service as always.
Had an issue with an item and a replacement was sent within a couple of days.
5 octobre 2026
Avis spontané
Issue sorted quickly
Leanne was very quick at getting back to me, very professional, polite and efficient, problem has now been solved.
7 octobre 2026
Avis spontané
Brilliant Service
As always we have received excellent service from Findel - I could never fault the efficiency in which queries have been dealt with. Recently we had two items that never arrived and it was outside the 14 day limit to report. However customer services liaised with me and after a lot of correspondence and checking Findel replaced the two items that had not arrived. Great service!!
23 septembre 2026
Avis spontané
Great experience every time.
It's always so easy to order and delivery is really quick. On the odd occasion when there has been an issue, it's be so easy to get in touch, staff are very helpful and the situation is always resolved very quickly. The staff in the customer service department as so easy and pleasant to deal with.
15 septembre 2026
Avis spontané
I ordered a gift voucher and it was…
I ordered a gift voucher and it was handled efficiently and professionally from start to finish - many thanks to Shelley for sorting this out for me!
7 septembre 2026
Avis spontané
Excellent company
Excellent company. Super fast delivery and extremely efficient at dealing with queries. Highly recommended.
2 septembre 2026
Avis spontané
Items delivered very prompt
Items delivered very prompt. E-mailed regarding an issue with one product that had a faulty part and Leigha arranged a new dispatch instantly. Very happy with the service i received.
20 août 2026
Avis spontané
Very good company
Very good company, responds to any queries very promptly. Value for money and good quality. Use them for school educaitional resources.
7 juillet 2026
Avis spontané
Réponse de Findel Education
Thank you for your review!
Great company
Great company, Findel has an amazing array of products, Leanne Chamberlain solved my query, quickly and efficiently, very impressed
18 juin 2026
Avis spontané
Réponse de Findel Education
Thank you for your review!
Fast Delivery
Fast Delivery, however one item missing, sent an email and was emailed straight back with replacement will be sent out arriving after the weekend.
12 juin 2026
Avis spontané
Réponse de Findel Education
Thanks for your feedback! We’re really pleased to hear you were happy with the delivery speed, and I’m glad our team could quickly resolve the missing item for you. We hope the replacement reaches you safely and appreciate your understanding!
Unusually something was incorrect with…
Unusually something was incorrect with our delivery. It was all resolved and sorted within 24 hours. Great service, thank you!
10 juin 2026
Avis spontané
Réponse de Findel Education
Unusually something was incorrect with our delivery. It was all resolved and sorted within 24 hours. Great service, thank you!
Issue Enquiry
One of my customers had an issue with an item that we had purchased, that I had to pass back through to Sarah Kent within the Customer Service Department to offer me advice on . From start to finish Sarah handled the entire issue with professionalism and top-quality help and advice. Unfortunately for Sarah, IF I get any other issues (even though they are very few and far between) I will be sending them through to her directly. It was a joy to deal with you Sarah and your skills are exemplary
Cheers
K
4 juin 2026
Avis spontané
Réponse de Findel Education
Thank you so much for your kind words! We’re delighted to hear about your positive experience with Sarah – she’ll be thrilled to receive your feedback. We really appreciate your continued support and look forward to helping you again in the future!
Great company to deal with
We ordered a large item which was received damaged. Even though it took a couple of months to get the replacement, Leigha Parkinson (the agent I was in contact with at Findel), did everything she could to keep things moving and we were kept informed. Findel's service is very efficient, items arrive quickly and staff are friendly. Highly recommend!
24 avril 2026
Avis spontané
Réponse de Findel Education
Thank you for your feedback. We’re sorry the item arrived damaged and that the replacement took longer than expected, but we’re pleased Leigha was able to support you and keep you informed throughout. We’ll be sure to pass on your kind comments, and we really appreciate your recommendation.
We were left short some of our order
We were left short some of our order. I emailed Kelly Duffy and received a quick response. She proceeded to look after my query with speed and efficiency. A very pleasent experience.
6 mars 2026
Avis spontané
Réponse de Findel Education
Thank you for taking the time to share your feedback. We’re sorry to hear that part of your order was initially missing, but we’re pleased that Kelly was able to resolve the issue quickly and efficiently for you. We’ll be sure to pass on your kind comments to her. We’re glad the overall experience was a pleasant one and appreciate your understanding.
Brilliant service with prompt and…
Brilliant service with prompt and courteous staff. Leigha Parkinson in particular.
25 février 2026
Avis spontané
Réponse de Findel Education
Thank you for your fantastic feedback. We’re delighted to hear you received brilliant service from our prompt and courteous team, and we’ll be sure to pass on your special mention to Leigha — she’ll really appreciate it.
Réponse de Findel Education
Thank you for your lovely feedback. We’re delighted to hear about your excellent experience and will be sure to pass on your kind comments to Sophie, Paula, and the rest of the team. They’ll really appreciate the recognition.
The response time from Findel is always…
The response time from Findel is always second to none. They resolve issues smoothly and with no fuss.
Highly recommend
12 février 2026
Avis spontané
Réponse de Findel Education
The response time from Findel is always second to none. They resolve issues smoothly and with no fuss.
Highly recommend.
Great service
Great service! We received a very generous donation, which was greatly appreciated. Jon Bennet was an absolute pleasure to deal with throughout the process – professional, friendly, and very helpful. We would highly recommend.
10 novembre 2025
Avis spontané
Réponse de Findel Education
Great service! We received a very generous donation, which was greatly appreciated. Jon Bennet was an absolute pleasure to deal with throughout the process – professional, friendly, and very helpful. We would highly recommend.
Great
Great, speedy delivery and amazing prices - we use them all the time for our nursery.
We had excellent customer service today where they have offered us to keep an item that was delivered in error - and replace it! Thank you Findel!!
Best wishes,
Rebecca
8 décembre 2025
Avis spontané
Réponse de Findel Education
Thank you so much for your wonderful feedback!
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