This is the third time we have ordered from Firewood Express and the quality has been excellent every time. It's so convenient being able to choose the day of delivery, and the drivers are amiable an... Voir plus
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Lisez les avis des autres
Excellent logs and ready for burning. Size (8 ") fits log burner nicely. Delivery driver was great and really helpful in getting the logs to where we needed them to unload. Have used this company f... Voir plus
Delivered on time, driver was superb in negotiating a very tricky reverse along a narrow access to the back of my property. He then manoeuvred the logs on a truck into a car port to get them very clos... Voir plus
L'entreprise a répondu
Delivery on time, super wood chip and quality the colour is really nice and bright compared to the normal dark colours. Very large bag (Equivalent to 2 Builders bags) was fun emptying it..... We are... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Coordonnées de contact
Newton Of Boysack Farm, DD11 4PT, Arbroath, Royaume-Uni
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Réponse de Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
Réponse de Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Customer service is excellent
Customer service is excellent. Always very helpful if you have a problem with your order. Delivery service was really good. Quality of the the wood is excellent.
17 mars 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a lovely review, its very much appreciated.
Becky
Logs oversize
It should be emphasized that the 14in.logs are split for industrial furnaces. The request for domestic sizes was totally ignored again.At least 25% will have to be split again.
20 mars 2026
Good wood
Fast, accurate delivery even though I’m in the Highlands of Scotland. Good quality wood in a big sturdy bag thing. The courier company was excellent as well.
13 mars 2026
Réponse de Firewood Express UK
We appreciate you taking the time to leave a review. Glad to hear everything went well with your order.
Becky
Will definitely be a repeat customer
The order was easy to place,communication was good and very reasonable delivery time. The delivery arrived as arranged and have to say the driver from PC Howard was great, placing the pallet on the drive to make unloading easier.
The wood was super easy to stack in our wood stores and we were well impressed when having a fire the other night. Wood burnt as described and heat was great.
We will without doubt be purchasing our wood from here in future and have made recommendations to friends.
25 mars 2026
Avis spontané
Réponse de Firewood Express UK
We are happy to hear everything went well with your order and delivery and appreciate you leaving a lovely review.
We look forward to your next delivery!
Becky
Quality kiln dried logs
Easy to order from website, delivery free and prompt, logs dry and very clean, good value for money.
What more can I say other than thank you Firewood Express.
12 mars 2026
Réponse de Firewood Express UK
Glad to hear everything went smoothly with your order. Thank you for taking the time to leave a kind review.
Becky
Lots of small broken wood in with 10"…
Lots of small broken wood in with 10" logs , poor volume of stackable logs
9 mars 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Réponse de Firewood Express UK
Thank you, we appreciate you leaving a kind review.
Becky
Excellent Sales& Service Many Thanks
17 février 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a kind review, its much appreciated.
Becky
On time dry as a bone good 10 inch logs…
On time dry as a bone good 10 inch logs truck driver had power pallet truck Happy Days
26 février 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
As always, excellent service.
As always, an excellent service from purchase to delivery. Easy to order (and with a discount), delivered as per arrangements together with the use of a fantastic haulage company (great driver / delivery service). Quality product at a great price. Just great - thank you.
23 février 2026
Réponse de Firewood Express UK
We are happy to hear that you had a good experience throughout your ordering/delivery process. We appreciate you taking the time to leave a lovely review.
Becky
Getting expensive, cheaper to buy locally.
Ordered firewood last year and it arrived on time and was of very good quality. However, the price had increased enormously from the year before making it more viable to buy firewood locally this year.
15 septembre 2025
Great service as usual
24 février 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a review.
Becky
No complaint about your product
No complaint about your product, first class. The problem was with the delivery firm, Owens. They sent out a young driver who said that it was his first day on the job. He only had an old hydraulic fork truck which couldn’t lift the pallet over the low kerb into our yard. Yours was the fifth delivery we’ve had of pallet wood and all the others had no trouble. Anyway he drove off leaving the logs half way out into the road on a blind bend. Luckily my nephew came with his tractor and fork lift and saved what could have been a bad outcome.
11 février 2026
Réponse de Firewood Express UK
We are sorry to hear about the issue with your delivery. We will pass this on to the delivery company and hopefully this can be resolved for any future deliveries.
We appreciate you bringing this to our attention.
Apologies again.
Becky
Réponse de Firewood Express UK
Happy to hear everything went well with your order, we appreciate you leaving a review.
Becky
Réponse de Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Best Value Softwood Logs
17 février 2026
Réponse de Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
Excellent as usual
Excellent as usual. Have bought many times now. Can’t fault the company, or the product that they supply.
9 février 2026
Réponse de Firewood Express UK
Thank you for your continued custom and taking the time to leave kind review, its much appreciated.
Becky
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