Fountain Filters Avis 

I contacted Simon and Louise seeking advise for a Motorhome water filter, and was advised on the filter housing and filter I would need. I mentioned I needed the filter housing to be a 1/2 BSP thread to accommodate 12mm reduction connector into the housing. There was no problem accommodating this requirement and making this up for me. The unit was promptly sent and had it delivered the following day. It's now installed and and pressure tested with no leaks so far. Great company / friendly people to deal with who provide a fantastic service.

I initially contacted Fountain Filters for some advice on one of their kits but had concerns about the size for where I was placing it. Simon gave great advice and advised on another filter kit that would work well for my requirements.

Ordering and delivery process were straight forward and quick.

After fitting, I noticed very minor leakage coming from the plastic reducing bushing on the cap. Contacted Simon again, who promptly tested a new cap and had it sent out. Even sent a personalised video of it in testing.
New cap worked brilliantly and no leaks.

I now have much better tasting water vs the very chlorinated water I had before.

So refreshing to find a company who you can telephone, speak to a helpful knowledgeable person who instantly knows the product you require and puts it in the post to you straightaway. Great service would highly recommend.

Fountain filters are the only filter company we have used, must be getting on for nearly 20 years, always great products and service and now the packaging is totally recyclable. Great company 👍👍

Following a chat with Simon some years ago we bought their water purifying kit ( Oyster Taste & Oneflow Hard water filters) to complement our water softening system. Simon provided excellent advice. Fitting the kit was easy. The kit has worked well and our water tastes better. Since then we have received the regular reminders to replace the filters which we follow. Had to call Simon & Louise once about fitting the replacements & they were very friendly with nothing too much trouble. Fitting the replacement filters is very easy, clean & takes only about 10 minutes for both filters. Very happy we switched to Fountain Filters.

Good range of materials, easy ordering and quick delivery.
Exactly what I needed.

Prompt delivery and great products - am evaluating the NanoCeram filters and so far so good. One of the few companies in the UK selling these, and have the best price.

We have a Oyster Flouride water filter system fitted with two filters, flouride reduction and taste/odour/sediment filters. We are very satisfied with the quality of our drinking water with an affordable initial outlay. We replace our filters every 12 months that are also very reasonably priced and usually delivered very efficiently and fast via Royal Mail. I highly recommend the services of this company with a very personal service from the owners Simon and Louise

The fresh water tap I ordered was sent promptly. Carefully wrapped with full instructions as requested

These are the easiest filters I have had. I am a 70 year old lady and have been using filters in various homes for years. The fountain filters are the easiest ones to change when they need a new filter - no post-change leaking!

Both Simon and Louise are friendly, helpful, knowledgable and best of all - don't try to sell you anything you don't need. Highly recommended.

Fast and efficient service. I regularly order salt and it’s a very simple process on the website. Highly recommended.

I have spoken to both Simon and Louise, who were both very helpful and informative.
My filter arrived quickly and my questions were answered very quickly on the phone when I installed my replacement cartridge.
Thank you !

Good website and ordering easy.
Shipment was slow and after a week had to phone to find out what the hold-up was.
Would have been nice if they had contacted me to tell me they were waiting for stock. So coms on that front not great, but otherwise excellent company, quick tracked postage and packaging superb.
My replacement filter is also excellent, and now don't have to buy bottled water.

Very good communication. Very good filter. Would highly recommend this company.

Good price and filter well packed. No problems.

Trivial purchase, just a set of o rings for a tap, but saved me well over £200 on a replacement because these folks correctly identified an unmarked, unbranded unit that has been installed for well over 10 years from a couple of photographs.

Fantastic service from start to finish ! ! Can only wish all UK suppliers and businesses will have this level of dedication to customer service and excellence ! !
Got a little stuck during installation and help was immediate on the other side, required part was sent promptly, job done !
Highly recommand !

I have been using Fountain Filters ever since I installed a filter under my sink in 2008. I order replacement filters by phone, they are always accessible and friendly and have my details, and the filter cartridge is dispatched promptly - all at reasonable price.