Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy... Voir plus
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Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy... Voir plus
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The team at Fountain Filters are excellent. I made an error on my online order and I received a very helpful phone call bringing this to my attention. This saved a load of hassle down the line. Del... Voir plus
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Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Haste... Voir plus
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even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Voir plus
We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.
Strowger House, Sandy Lane Industrial Estate, NE3 5HE, Newcastle upon Tyne, Royaume-Uni
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They have a wide selection. Orders are sent out immediately. We had our order two days after we placed it.

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I have been using Fountain Filters for a few years now, and have always found their products of good quality. More significantly, their customer service, prompt dispatch, good packaging and sensible pricing, means I am pleased to give them a five star review.

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Great quality product with fast delivery . Shall use for all my filter needs .

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I have regularly purchased genuine Doulton water filter cartridges for my Franke kitchen drinking water filter tap since we installed it 16 years ago. Due to a safari issue at my end, it appeared that Fountain-Filters were out of stock, so I scoured the internet and this resulted in me purchasing a filter that turned out not to be as described from an alternate supplier. I called Fountain Filters and they were very helpful in supplying genuine cartridges once more at a sensible price. I will be sticking with Fountain Filters for my future needs.

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Very prompt delivery. The tap was good quality and reasonably priced.

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Wishing to replace our salt based softener, Simon was prompt, informative, and patient whilst I deliberate my options.
We opted for a OneFlow+ whole house filter. Although this has only been installed for a couple of weeks we have already noticed the small amount of residue build up we previously experienced in the kettle no longer exists. We also will have to recalibrate our use of shampoo etc downwards. All in all pleasantly surprised with the results.

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Excellent
Ordered Friday received Saturday. Couldn't be better. Thank you

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I purchased the Dolby One Flow back in 2020/2021. Initally I found that the product did not meet my expectations as I hadn't realised the system we bought was a conditioner as opposssed to a softener and the difference between them and the operational costs etc. I was offered a free replacement filter and later it was suggested that I opt for a higher Media Volume as our water is VERY HARD. Simon is very knowledgeable about water and so helpful! I had initally thought of getting a different system but Simon explained what I had purchased vs the options out there and I realised that actually the Dolby One flow higher media volume would actually better for us as opposed to a Harvey system. He also helped advised on the boiling water tap I purchased. Really informative and helpful. We've recently installed all the cartridges and waiting a few months to see how they perform but have noticed a positive difference with water taste and skin.

Réponse de Fountain Filters
Received clear, unbiased, practical advice from the start. Delighted with the dual filter system we purchased & had installed 18 months ago. Just changed the filters and happy to say the after sales service is entirely as good. I will be returning for many years.

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Simon's telephone help and advice were much appreciated today. Thank you.

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Great product well packed speedy delivery works well

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Ordered a filter housing O ring, arrived on time with no problem and was a perfect fit and good price.

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Prompt response and took VAT off for orders to the Channel Islands AND free postage too. Item well packed. Great service all round. THANKS.

Réponse de Fountain Filters
My feedback echoes other previous purchasers feedbacks. Simon and Lou were very responsive in answering my queries as to which filter to buy and they came back with a comprehensive response. This had helped me make the the right purchase. The installation wasn't hard as I am a keen DIYer. I am really happy with my purchase.

Réponse de Fountain Filters
Simon - what a star! From the moment I sent an enquiry about changing our water filter system due to our Eco3 system being discontinued, to asking for help during and after installation of the new one he couldn’t have been more helpful and approachable . We purchased the Fountain Filters Standard replacement filter system to replace our discontinued one and it arrived very quickly after ordering.
After we had successfully installed the new system we had a minor issue with a small leak. A quick call to Simon who suggested the unit might just need tightening up but if after tightening it was still leaking he would send out a new o ring . We followed the advice and managed to tighten everything up and it now works perfectly with no leaks . We are so pleased with our new water filter system and feel reassured that should we have any further issues Simon will always be on hand to help! Thank you so much for all of your help and patience helping us transition to our new system .

Réponse de Fountain Filters
I tried to find this UV lamp at a reasonable price all over Europe. They are quite common in England but no company except Fountain-filters was willing to ship one of them to Sweden. The package arrived promptly and was well-packaged and in one piece

Réponse de Fountain Filters
Good product, well-packaged and delivered promptly. I have bought the filter from this company in the past and will continue to do so in the future.

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I wanted to replace the filter cartridge for my Franke Triflow water filter and came across this company. Their prices were competitive but more important to me was that they are local. I was even more delighted to find they are a small company. I got instant, personal service when I contacted them. Just great!

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Great 3-way tap, which was well packaged, with clear instructions. Our plumber commended the tap as good quality and easy to plumb in and connect to both water supply and under-sink filter. Looks brilliant in our new kitchen. Thanks to Fountain Filters for a helpful website and speedy delivery service.

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Replacement filter delivered promptly at a good price. Reliable supplier I have used for years.

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