I was sleeping on a soft mattress on an electric adjustable bed when I got a bulging disc in my lower back. Even with physio I was in pain each morning. The monk roll has allowed me to continue sleep... Voir plus
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I was searching around for where to buy a high qualify futon. When it arrived, it was amazing quality, I was honestly pleasantly surprised. I was a slight hassle and wanted to swap my futon for a th... Voir plus
L'entreprise a répondu
Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Voir plus
L'entreprise a répondu
Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Voir plus
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À propos de l'entreprise
À propos de Futons 247
Écrit par l'entreprise
About Futons 247
Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.
Our Mission
Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!Coordonnées de contact
Unit 13 HQ Building, 237 Union Street, PL1 3HQ, Plymouth, Royaume-Uni
- 01752 662030
- sales@futons247.co.uk
- www.futons247.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bought one to replace mine of over 25…
Bought one to replace mine of over 25 years
A perfect replacement quality materials and manufacturing
Thanks

Réponse de Futons 247
Firm in à good way and very comfortable…
Firm in à good way and very comfortable futons. Friendly and efficient communication. Delivery worked well.

Réponse de Futons 247
Good quality futon
Arrived as scheduled. Comfortable to sleep on. Quality seems very good.

Réponse de Futons 247

Réponse de Futons 247

Réponse de Futons 247
Professional service and quality comfy mattress so far
Ordered a single futon mattress for my oak bed frame. Due to personal circumstances, I had to upgrade it to double size futon mattress. I contacted the company two days after my initial order and they changed my order to double size futon mattress and I paid the extra cost on the phone. I spoke to a gentleman called Peter and he answered all my questions with professionalism. I received my futon mattress yesterday and slept on it for the first time last night. It was a comfortable sleep. So far every thing good, Though I will have a better opinion after using it for few months. I do recommend this company.

Réponse de Futons 247
Very nice extra thick Monk Futon…
Very nice extra thick Monk Futon bedroll futon, prompt delivery, all straightforward and very happy with everything, as I was when bought a smaller futon from them years ago.

Réponse de Futons 247
A Good Quality and Comfortable Futon
Our new Skandi futon looks lovely and has been a nice addition to our guest room. It was easy to put together and functions well. It is comfortable to sit on and is a good size. The quality is great too. The only reason we didn't give it 5 stars is because the natural colour looked more oatmeal on the colour chart whereas it's almost white in reality, which is lighter than we would have liked and it does mean that it will show any marks more easily.

Réponse de Futons 247
A great place to find the right futon
Excellent advice from Futons 247 led us to choosing a futon and tatami mats that suit us perfectly. Replacing our bed with the right futon has improved the quality of our sleep and helped with my long term back problem. A great quality product, handmade by a small, friendly company who are great to deal with. I can highly recommend switching to a futon and these are the people to guide you through the process.

Réponse de Futons 247
Good customer communication but not able to use
The communication and delivery were both excellent. Unfortunately, the cotton mattress caves in when in use and it is so hot, I couldn’t sleep. So it is now unused and occupies my room. Not sure what to do with it. Such a waste.
I was very well advised on the product…
I was very well advised on the product that most suited my needs. I then ordered the wrong size and they double checked with me and corrected my order !! The mattress arrived and I am very happy with it. If I need anything else futon related this will be my first ( and probably only) stop. I can't recommend them enough.

Réponse de Futons 247
Great customer management
There was a delay completely out of the control of the seller but they kept me updated at all times. When it did arrive it's exactly as described and good quality

Réponse de Futons 247
Tatami Mat Purchase Review
Tatami Mat Purchase Review
I’m genuinely impressed with my Tatami Mat purchase. From the moment I ordered, the communication was on point — clear, timely emails updating me on delivery times, no guessing, no chasing. That alone already set the tone.
When it arrived, the packaging was solid and secure. No dents, no damage, no loose corners — just neat, clean, and protected, exactly how you want something like this to turn up.
The mat itself is high-quality, firm yet comfortable, with that traditional feel that instantly grounds the room. Overall, smooth process, great service, and a product that actually lives up to the expectation. Would definitely recommend.

Réponse de Futons 247
I really appreciate the friendly
I really appreciate the friendly, personal service and fantastic quality futons.
Thank you

Réponse de Futons 247
Phenomenal customer service experience
Phenomenal customer service experience. Some of the items I ordered were delayed for quite a while due to the manufacturer. This delay ultimately meant that by the time I received the order, a manufacturing error meant that I needed to return some of the items. Peter made that process incredibly seamless and was an excellent person to work with throughout the process. Will absolutely order from here again based on this positive experience.

Réponse de Futons 247
Excellent customer service
On time delivery. Kept in contact from time of order. Good quality futon.

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Totally helpful and responsive
Totally helpful and responsive
Great product and service

Réponse de Futons 247
Second purchase
Second purchase, good customer service, and obviously happy with the products!

Réponse de Futons 247
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