Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Voir plus
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Lisez les avis des autres
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Voir plus
L'entreprise a répondu
Ive given this company a 3 star review. (This may change) I recently purchased a Kettle bbq with a pizza oven, ordering was easy and delivery was ok. The problem was the wrong item was delivered so a... Voir plus
Ged outlet has been good in replying to my query( bin I ordered arrived broken, It must have just been thrown about in transit with Evri delivery company) Ged refunded me after supplying photos... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Coordonnées de contact
Unit 1, Edgar Street, BL3 6EZ, Bolton, Royaume-Uni
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Moyen
261 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An old lawnmower with a new blade and…
An old lawnmower with a new blade and basket and a dud battery that doesn't charge bought a new lawnmower from argos far superior
2 février 2025
Avis spontané
Réponse de GED Outlet
We're sorry to hear you were disappointed with your order. The item purchased was refurbished, but it should still meet quality standards. We’d appreciate the chance to make this right—please contact us so we can assist further.
Best regards,
Every detail was well explained and I'm…
Every detail was well explained and I'm very happy for the purchase.
14 avril 2025
Réponse de GED Outlet
Thank you for the kind words! We're so pleased you found everything clearly explained and that you're happy with your purchase.
where is your telephone no.
where is your telephone no.? why do you seem to avoid being contacted .you are part of argos are yu not? also where is my instruction manual for my mcregor lawnmower?
28 mars 2025
Réponse de GED Outlet
Thank you for your review.
To clarify, we are not part of Argos, though they do sell McGregor lawnmowers. It looks like your purchase was made directly through us, but we’ve checked and haven’t received any email from you yet.
We’re definitely not avoiding contact — we simply prefer email so there’s a clear record of any communication.
In the meantime, we’ll send your instruction manual in the post tomorrow. If you’d like to view it sooner, it’s also available online for your convenience.
Best regards,
Réponse de GED Outlet
Thanks for your review! Glad to hear everything's working well — let us know if you ever need anything!
Seller refusing to pay for return…
Seller refusing to pay for return postage on a faulty item despite it being within the 6 month window under the Consumer Rights Act.
Update: seller continued to refute my consumer rights (expecting me to pay for postage on a faulty item under 6 months old), contacted my bank and got a refund.
4 avril 2025
Avis spontané
Réponse de GED Outlet
Thanks for your feedback. We're sorry we couldn’t reach a resolution together.
A full refund has now been issued following a dispute raised with your bank. Unfortunately, the item wasn’t returned within a reasonable timeframe after we first offered a free return, and we were unable to find a compromise before the dispute was escalated.
As a refund has been processed in full, we look forward to receiving the item back to close this off properly.
We always aim to handle matters fairly and in line with consumer law, and we appreciate all feedback as part of improving our service.
Best regards,
Réponse de GED Outlet
Thank you for your feedback! We're happy to hear you found our prices, ordering process, and delivery to your liking!
Réponse de GED Outlet
Thanks for your review! We're glad you were happy with the price and delivery speed!
I got it wrong. But they made it right.
Due to misunderstanding on my part and the perceived lack of engagement with GED Outlet. I was thinking they're customer satisfaction was dreadful.
Once I had started a dialogue with Naidine I realised how wrong I was. My unanswered emails were going to the wrong address.
Instantly Naidine sorted everything out. Efficiently and professionally.
GED Outlet actually have excellent customer service and the guarantees they make on their website are genuine!
21 mars 2025
Réponse de GED Outlet
Thank you so much for updating your review — I really appreciate it.
I’m so glad we were able to get everything resolved and clear up the misunderstanding. It was a pleasure helping you, and I’m really happy to hear that your experience turned around. We genuinely care about our customers, so it means a lot to know that came across.
If there’s ever anything else you need, you know where to find me!
Warm regards,
Naidine
EFFICIENT SERVICE
Order despatched quickly were also reacted quickly to a request by email.
25 mars 2025
Réponse de GED Outlet
Thank you for your wonderful review! We're glad your order arrived quickly and that our team could assist you promptly. We appreciate your support and look forward to serving you again!
Best regards,
Naidine
First class service,delivered on…
First class service,delivered on time.Lang may yer
lum reek.
16 mars 2025
Réponse de GED Outlet
Thank you for your fantastic review! We're delighted you were happy with our service. And as you kindly said—lang may yer lum reek! 😊
After a shaky start in communication
After a shaky start in communication, their customer service team came back to me reasonably quick to resolve. Thaks to Naidine for the information I needed. Recovered total confidence. Rgs Mr Reilly
19 mars 2025
Réponse de GED Outlet
Dear Mr. Reilly,
Thank you for your kind review. I’m glad we could resolve things quickly, and I truly appreciate your patience. It’s great to hear we’ve regained your confidence—I’m always happy to help!
Kindest regards
Naidine
I found it easy to place my order and…
I found it easy to place my order and the courier delivered it on time ,I would use the company again .
24 février 2025
Réponse de GED Outlet
Thank you for your kind review! We're glad you found ordering easy and that your delivery arrived on time. We look forward to serving you again!" 😊
Thanks so much for your help will use…
Thanks so much for your help will use you again
21 février 2025
Réponse de GED Outlet
You're very welcome! We're thrilled to hear that and look forward to helping you again in the future. Thanks for your support!😊
very prompt
well the only thing i can say is they are as good as there word and belive me that means a lot these days
17 février 2025
Réponse de GED Outlet
Thank you for your wonderful review! We truly appreciate your trust in us and are glad we could meet your expectations. It means a lot to us that you value our commitment!
😊
Could have been a higher mark
Could have been a higher mark, but very disappointed with the item purchased.
It had clearly been opened and repackaged very badly and had parts missing and broken.
Very good customer service though, provided full refund with no fuss so happy with this.
18 février 2025
Réponse de GED Outlet
We’re sorry the item didn’t meet your expectations. As a B-grade product, it should still be in acceptable condition, and we regret that this wasn’t the case. I’m glad I could personally assist you and provide a full refund without any fuss. Thank you for your feedback, Kind regards Naidine
The model of hoover sent was not the…
The model of hoover sent was not the one ordered on the website but a refund was actioned swiftly once the package was returned.
6 février 2025
Réponse de GED Outlet
We’re sorry for the mix-up with your order. We always aim for accuracy, and we regret any inconvenience caused. We're glad we could resolve it quickly with a refund. Thank you for your understanding, The team at Ged Outlet
Customer services is worst I ever dealt…
Customer services is worst I ever dealt with. Had dehumidifier delivered, which is broken, contacted them 5-6 times over 1.5 weeks ,still not sorted as so poor communication!
7 février 2025
Réponse de GED Outlet
We’re very sorry to hear about your experience and for any frustration caused by the delay in resolving your issue. Providing excellent customer service is very important to us, and we regret that we fell short in this instance.
We’re pleased to confirm that your replacement has now been sent and the faulty unit is being collected. We truly appreciate your patience and the opportunity to make things right. Waiting to hear back from you about the arrangements made above.
Best regards,
Naidine
The worst company I have dealt with
The worst company I have dealt with
I ordered a rattan table it arrived but it was damaged I rang the company but they not accepted call they said email them
I email them that a it damaged sent
pictures to them that I want a replacement
They sent me a email send back to us
Then you will get a refund
But I don't need a refund I want a replacement
I sent another email no reply waiting for a few days no reply
I just got fed up never buying from this company avoid them
Still got the damaged table
Be careful ☹️
7 février 2025
Réponse de GED Outlet
Dear Salim,
Thank you for your feedback. We’re sorry to hear about your experience and truly appreciate the opportunity to address your concerns.
After reviewing our emails, we can see that we received your report of the damage and promptly provided return details for a refund. However, we haven’t received a request for a replacement. We completely understand that you were hoping for one, and we’d be happy to assist in resolving this for you.
If you’d still like a replacement, please let us know, and we will arrange this as quickly as possible. Our team is here to help and ensure you are satisfied with your purchase.
Please feel free to email us and we’ll be happy to assist further.
Best regards
Naidine
Réponse de GED Outlet
Glad to hear it arrived quickly! Thanks for your support!
Réponse de GED Outlet
Thank you! We're thrilled you enjoyed the value and speedy delivery! Best Regards Naidine
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