I dinged my rental car. Go was so helpful on the phone and emailing procedures in guiding me through the claim process with a disorganised Hire Car Company. Then after I paid the repair costs they... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Recommended by our Travel Agent and so pleased with her advice. Policy was easy to apply for. Unfortunately, we had to cancel our holiday but found Go Insurance very helpful. Having been given a bad... Voir plus
L'entreprise a répondu
Go went above and beyond on a recent claim. They are flexible, friendly and kind. I'm incredibly impressed with the service, especially the delightful representative, Rebecca, who dealt with my claim.... Voir plus
Recommended by our travel agent. No claims to date. Pre existing conditions inflate the cost of insuring a person with a pacemaker (bradycardia) who is probably healthier than half those insured. A re... Voir plus
À propos de l'entreprise
À propos de Go Insurance
Écrit par l'entreprise
Welcome to Go Insurance, your trusted Travel Insurance specialists, proudly supported by Lloyd's – a global insurance leader. Recognised for top-notch service and innovative products, we prioritise reliability and transparency in claims handling, ensuring peace of mind for all your travel needs.
Our dedicated in-house claims department offers straightforward and dependable service for your travel adventures. Obtain a quote effortlessly through our user-friendly website or connect with our team. At Go Insurance, we are committed to turning your travel dreams into reality, providing you with a hassle-free experience.
Travel confidently with Go Insurance, where expertise, integrity, and award-winning service converge to make every journey memorable and worry-free. As your reliable partner in travel coverage, we prioritise your peace of mind, allowing you to focus on creating unforgettable moments during your adventures. Trust Go Insurance to be your companion on every journey, providing reliable and comprehensive travel coverage tailored to your needs.
Our unwavering commitment to excellence extends beyond conventional insurance, ensuring that you experience a seamless and stress-free exploration of the world. With Go Insurance, you're not just purchasing coverage; you're investing in a travel companion that understands your unique needs and stands ready to support you at every step of your journey.
Whether you're embarking on a solo expedition, a family vacation, or a business trip, Go Insurance has your back. Explore the world with confidence, knowing that our team is dedicated to delivering exceptional service and comprehensive coverage. Talk to us today to discover the peace of mind that comes with choosing Go Insurance – your trusted partner for worry-free travel.
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Welcome to Go Insurance
Écrit par l'entreprise
- Award-Winning Travel Insurance
- Travel confidently with Go Insurance – where expertise, integrity, and award-winning service meet. Your journey begins with us.
21-Day Cooling Off Period
Make Sure It's Right For You
You have a 21-day cooling-off period for our Travel Insurance policies. This means that within the first two weeks of purchasing your policy, you have the freedom to review the terms and conditions.
Travel smart with Go Insurance.
Coordonnées de contact
4500, Brisbane, Australie
- 1300819888
- sales@goinsurance.com.au
- www.goinsurance.com.au
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good coverage, good value.
Seems to offer good coverage. Didn't need to make a claim, so can not give 5 star review. Easy to take out, but no idea what claim experience would be like.
6 février 2026
Réponse de Go Insurance
Hi Rod,
Thanks for your review. We’re pleased you found the cover good value and easy to arrange.
We completely understand your point. You only really know an insurer when you need to claim, and hopefully you never have to. If you do, our claims team is here to guide you through the process clearly and efficiently.
Safe travels when the time comes.
– Go Insurance
efficient and prompt
8 février 2026
Réponse de Go Insurance
Hi Barry,
Thank you for your review. Efficient and prompt is exactly what we aim for.
– Go Insurance
At my age insurance gets harder to…
At my age insurance gets harder to navigate. Go insurance was easy to talk with and understand the ins and outs.
15 février 2026
Réponse de Go Insurance
Hi Janelle,
We appreciate your kind words. Insurance can feel more complex as we get older, so we’re glad you found us easy to talk to and understand.
– Go Insurance
Thankfully I didn’t require any help or…
Thankfully I didn’t require any help or claim on this policy
28 janvier 2026
Réponse de Go Insurance
Hi John,
Thanks for the 5 stars. We’re pleased everything went smoothly and hope you had a wonderful trip.
– Go Insurance
Telephone medical assessment.
Friendly, courteous and efficient telephone medical assessment.
Operator led me through assessment very patiently
14 février 2026
Réponse de Go Insurance
Hi Bert,
Thank you for your review. We’re glad the telephone medical assessment was handled patiently and efficiently.
– Go Insurance
Réponse de Go Insurance
Hi Timothy,
Thanks for the 4 stars and for choosing us for your Darwin trip.
Great to hear the online application was straightforward. That’s exactly how it should be.
Enjoy Darwin.
– Go Insurance
Being able to talk to a person about…
Being able to talk to a person about pre-existing medical conditions.
3 février 2026
Réponse de Go Insurance
Hi there,
We appreciate the 5 stars. Being able to speak with someone directly about medical questions is important, and we’re glad that helped.
– Go Insurance
We were given a choice of 2 insurance…
We were given a choice of 2 insurance companies
I did due diligence on both and both covered nearly most things
GO value for the insurance I was happy with
And our travel agent verified that any claim she had, had never been a hassle
Hense I am very happy to take up my insurance with GO
4 février 2026
Réponse de Go Insurance
Hi Roger,
Thank you for your thoughtful review. We’re pleased you felt confident in the value and that your travel advisor’s experience gave you added reassurance.
– Go Insurance
Easy to complete
Easy to complete. Could have more info on what each category of insurance means.
12 février 2026
Réponse de Go Insurance
Hi Michael,
Thanks for the 5 stars and for the feedback. We appreciate the suggestion about providing more detail on cover categories and will take that on board.
– Go Insurance
Very easy to apply happy with value for…
Very easy to apply happy with value for money
11 février 2026
Réponse de Go Insurance
Hi Vicki,
Thank you for your review. We’re glad the application was easy and that you felt it offered good value.
– Go Insurance
Have used Go Insurance on more than one…
Have used Go Insurance on more than one occasion now and can only say there service and assistance has been easy and always helpfull.
4 février 2026
Réponse de Go Insurance
Hi Colleen,
We really appreciate your continued support. It’s great to hear each experience has been smooth and helpful.
– Go Insurance
All fine by me
4 février 2026
Réponse de Go Insurance
Hi Ross,
Thanks for the 5 stars. Simple and to the point, we’ll take that.
– Go Insurance
I went through my travel agent
I went through my travel agent, Deb, at Discover Travel & Cruise, at The Gap. Deb is very professional and completed the application with information from me.
6 février 2026
Réponse de Go Insurance
Hi Helen,
Thank you for your review. We’re pleased everything was handled smoothly and professionally.
– Go Insurance
Réponse de Go Insurance
Hi there,
Thanks for the 5 stars. We’re glad the cover suited your travel plans perfectly.
– Go Insurance
Recommended by a friend
Recommended by a friend.
Quick and easy to buy but haven’t travelled yet.
4 février 2026
Réponse de Go Insurance
Hi there,
Thanks for your review and for choosing us on a friend’s recommendation.
We’re glad the purchase process was quick and easy. Wishing you a fantastic trip when the time comes. If you need anything before you travel, just let us know.
– Go Insurance
Réponse de Go Insurance
Hi Denise,
Thank you for your review.
We’re pleased to hear you found our pricing comparable and that we’re trusted by your travel advisor. That trust means a lot to us.
Wishing you a wonderful trip ahead.
– Go Insurance
Nice and easy
Nice and easy - simple email from travel agent linked me to an easy process
4 février 2026
Réponse de Go Insurance
Hi Sarah,
Thank you for your review. Great to hear the process was simple and easy from start to finish.
– Go Insurance
very helpful assistant
27 janvier 2026
Réponse de Go Insurance
Hi Yvonne,
We appreciate the 5 stars. Glad our assistant could provide the support you needed.
– Go Insurance
They offered me a very competitive…
They offered me a very competitive rate, and their customer support team was helpful and professional when answering my questions
11 janvier 2026
Avis spontané
Réponse de Go Insurance
Hi David,
Thank you for the great feedback. We’re pleased you found the rate competitive and our support team helpful and professional.
– Go Insurance
insured for things We will not use
I have trouble understanding why I am paying for things I will not be using, such as hire cars. I am cruising the autralian west coast and traing accroos thw nullabor. Thanks Barry Lewis
26 janvier 2026
Réponse de Go Insurance
Thanks for the review, Barry, and for taking the time to explain your situation.
I understand where you are coming from. One of the strengths of our cover is that it is modular, so you can remove certain optional sections if they are not relevant to your trip. In your case, the section you are referring to is the Legal Expenses and Rental Vehicle Excess optional module. This is available on Plus and Elite cover and includes things like legal costs following a travel-related incident, and rental vehicle excess cover.
It is worth being upfront though. Removing this module does not always reduce the premium by a large amount. Benefits like legal expenses and rental excess are generally lower risk compared to areas like medical expenses and cancellation, which tend to drive most of the cost of a policy.
If you ever want help tailoring cover more closely to a specific trip, our team is always happy to talk through the options and explain what impact changes will or will not have on pricing.
Thanks again for choosing to travel with us, and I hope you enjoy cruising the west coast and crossing the Nullarbor.
– Go Insurance
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