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Got You Covered Avis 

4 234
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience thanks to Wassim Mouichi. He took time to understand what I needed, shopped around to find me the best price, and explained everything clearly. He was friendly, professional a... Voir plus

Noté 5 sur 5 étoiles

Thanks to Darren who helped me in my confusion between third party and comprehensive cover. He guided me throughout and answered all of my questions! 10/10 costumer support!

Noté 5 sur 5 étoiles

Alice was very helpful on the phone, she called me a few days ago regarding my renewal and I wanted to check for comparisons first. I called back as Got You Covered was the best quote. She also ass... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke to Finn Hamsher today to get a new insurance quote. Finn was very resourceful and patient with all my questions about my insurance process. He was very knowledgeable and helpful with all my qu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. aussi dans
  3. Agence d'assurance

Écrit par l'entreprise

Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!


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4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 234)

1 588 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Alice at ' got you covered '

Alice, gave very good communication in regards to the quotations.
5 star all the way.
Big thank you.

7 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Stephen,

Thank you so much for your 5-star review! We’re delighted to hear Alice provided great communication throughout your quote. We’ll be sure to pass on your kind words.

Best regards,
Olivia at GYC

Noté 1 sur 5 étoiles

Stay away from this company at all costs.

Stay away from this company at all costs. My son had an accident on 5 days ago. The accident was the other drivers fault. They admitted it to the police. Since then, when my son rings they pass him from one department to another. When he finally spoke to a woman, she said he didnt have accident management and the claim was being rejected. What the hell doea that mean. My son has fully comprehensive insurance. Each time he rings they either fib him off or they put the phone down on him. My son is now referring this disgusting company to the insurance ombudsman. STAY AWAY from this scam company.

6 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Dave,

We’re very sorry to hear about your son’s experience and understand your frustration. Please can you email his contact details to admin@gotyouocovered.com for the attention of Olivia, and I’ll contact the claims team directly to look into this for you.

Best regards,
Olivia at GYC

Noté 3 sur 5 étoiles

Broker Fee Extortionate!

Matt was great.
I would have liked legal cover but this wasn’t discussed.
Unfortunately the so called booking fee was scandalous, 60% of the premium.
Definitely won’t be using next year!

6 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Jacqueline,

Thank you for your feedback, and we’re pleased to hear Matt was great. We’re sorry that the legal cover wasn’t discussed and that you were unhappy with the broker fee. We appreciate you sharing your experience and will take your comments on board.

Best regards,
Olivia at GYC.

Noté 5 sur 5 étoiles

Very helpful and very clear in what…

Very helpful and very clear in what they're saying, makes the hole processes easier too understand unlike other company's

6 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Brad,

Thank you for your lovely feedback! We’re really pleased to hear you found our team helpful and clear, and that they made the whole process easier to understand.

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

I just want to thank Aston Dias who…

I just want to thank Aston Dias who went above and beyond for me to get an absolute amazing quote for my new car. He’s customer service and his willingness to help and assist you with every little concern or enquiry I had was absolutely fantastic! He has to be the best Call centre person I’ve ever dealt with in my life!! Nothing but biggest props to a wonderful lad who is easy going on the phone yet at the same time oozes with impeccable competence to get the job done for you!! I wish you the very best of success in your life Aston 🙌🏾 Be proud of the person you are man

3 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Jako,

Thank you so much for such an amazing review! We’re absolutely delighted to hear Aston went above and beyond to help you and secure a great quote for your new car. We’ll be sure to share your wonderful feedback with him, we’re sure it will mean a lot!

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Got my insurance today perfect service…

Got my insurance today perfect service a fast good price

6 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Vlad,

Thank you for your 5-star review! We’re delighted to hear you received fast, friendly service and a great price.

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

all good and quick

29 septembre 2026
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Réponse de Got You Covered

Hi Keningiser,

Thank you for your feedback and the 5 stars! We’re delighted to hear everything was quick and hassle-free.

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Great service from Sahib!

Sahib at Got You Covered was extremely helpful and thorough throughout the whole process. He explained everything clearly in plain English and took the time to find me the best possible price based on my circumstances.

Really happy with the service and I would definitely recommend Got You Covered, especially to anyone who is having difficulty finding affordable insurance.

5 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Adan,

Thank you so much for your fantastic feedback! We’re delighted to hear Sahib was so helpful, thorough and clear throughout the process. We’ll be sure to pass your kind words on to him. Thank you for recommending Got You Covered, it really means a lot to us!

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Very quick to answer the phone and I…

Very quick to answer the phone and I spoke to Tom who managed to smoothly and quickly renew my insurance.
He was very professional and bubbly and very good at his job !
Thanks Tom for making phones calls I hate making easy

6 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Kezi,

Thank you so much for your lovely feedback and the 5 stars! We’re delighted to hear Tom made your renewal quick, smooth and easy. We’ll be sure to pass your kind words on to him!

Best regards,
Olivia at GYC

Noté 1 sur 5 étoiles

Unfortunately for the second year of…

Unfortunately for the second year of insurance the customer service was not great. Found the person to be patronising and at times rude. I can’t fault the quote but the attitude was awful

2 septembre 2026
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Réponse de Got You Covered

Hi Anne,

We’re very sorry to hear about your experience. This is certainly not the level of customer service we aim to provide. Please accept our apologies, and I’ll look into your journey to understand what happened.

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Very good customer service good price

Very good customer service good price

5 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Habib,

Thank you for the 5 stars! We’re delighted to hear you received great customer service and a good price.

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Excellent service and amazing help from Jillow!

I would like to say a huge thank you to Jillow for all his help with my car insurance. I had two accidents and points on my licence, so I was really worried that nobody would be willing to insure me, or that the price would be extremely high.

Jillow was incredibly helpful and managed to find me a really good option at a price that was much more affordable than I expected. He made the whole process so much easier and took away a lot of the stress and worry I had.

What I appreciated most was how kind, patient and friendly he was throughout our conversation. He made me feel comfortable and never made me feel judged about my situation. It was genuinely a pleasure speaking with him.

I’m very grateful for his help and would definitely recommend Jillow to anyone looking for someone who is professional, helpful and genuinely cares about their customers. Thank you so much, Jillow!

5 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Angelika,

Thank you so much for such a wonderful review and the 5 stars! We’re delighted to hear Jillow was able to make the process easier and find you a more affordable option. We’ll be sure to pass your kind words on to him, we’re sure they’ll mean a lot. Thank you for recommending Got You Covered!

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Wassim was absolutely amazing

Wassim was absolutely amazing, very helpful, very relatable, very kind hearted, he was able to get everything done that i set out to do this morning, im such a happy customer, plus he saved me money too

5 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Daniel,

Thank you so much for the 5 stars! We’re delighted to hear Wassim was amazing, helpful and kind, and that he managed to get everything sorted while saving you money too. We’ll be sure to pass your lovely comments on to him!

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Competitive prices

Answers phone quickly, very helpful a d explains details also competitive price

5 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Carole,

We're always happy to help! Thanks for the 5 stars!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

Insuring my car is very stressful for…

Insuring my car is very stressful for me but Andrew Chukwurah made it so easy and straightforward. He was great at explaining things to me. Thank you Andrew

29 septembre 2026
Avis spontané
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Réponse de Got You Covered

Hi Iqra,

Thank you for your wonderful 5 star review! We’re delighted Andrew made the process easy and straightforward, and explained everything clearly. We’ll be sure to pass on your thanks!

All the best,
Olivia at GYC.

Noté 5 sur 5 étoiles

Excellent, definitely recommend

I received multiple missed calls to remind me my insurance was up for renewal so there was no chance I would forget. I spoke to Alice who was very clear and thorough. A very easy process, thank you!

3 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Robert,

Thank you for your 5 star review! We’re pleased Alice made the renewal process clear and straightforward. We really appreciate your feedback and continued support!

Best regards,
Olivia at GYC.

Noté 5 sur 5 étoiles

Lovely customer service from Aston

Lovely customer service from Aston. He accommodated my needs perfectly. Thank you

3 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Shannon,

We’re delighted Aston could accommodate your needs and provide great service! Thanks for the 5 stars!

Best regards,
Olivia at GYC.

Noté 5 sur 5 étoiles

Excellent customer service by Tom

Excellent customer service by Tom.
very polite and understanding.

Thank you Mohammed

3 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Mohammed,

We’re delighted Tom provided such polite and understanding service. We really appreciate your kind words and support! Thanks for the 5 stars!

Best regards,
Olivia at GYC.

Noté 5 sur 5 étoiles

Wassim took his time to understand my…

Wassim took his time to understand my situation without judgement. He, on behalf of the company gave great insight and guidance. Proffesional and transparent communication culminated in a successful agreement for us both. Highly recommend.

30 septembre 2026
Avis spontané
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Réponse de Got You Covered

Hi there,

Thank you for your wonderful 5 star review! We’re delighted Wassim could provide clear, professional and understanding support. We really appreciate your kind words and recommendation!

Best regards,
Olivia at GYC.

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