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Got You Covered Avis 

4 236
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Such great customer service, they actually found my insurance cheaper than advertised. Really really helpful! Nick the guy on the phone was friendly, helpful and clear. Usually hate these type of call... Voir plus

Noté 5 sur 5 étoiles

I had a great experience thanks to Wassim Mouichi. He took time to understand what I needed, shopped around to find me the best price, and explained everything clearly. He was friendly, professional a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks to Darren who helped me in my confusion between third party and comprehensive cover. He guided me throughout and answered all of my questions! 10/10 costumer support!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alice was very helpful on the phone, she called me a few days ago regarding my renewal and I wanted to check for comparisons first. I called back as Got You Covered was the best quote. She also ass... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. aussi dans
  3. Agence d'assurance

Écrit par l'entreprise

Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!


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4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(4 236)

1 594 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wassim took his time to understand my…

Wassim took his time to understand my situation without judgement. He, on behalf of the company gave great insight and guidance. Proffesional and transparent communication culminated in a successful agreement for us both. Highly recommend.

30 septembre 2026
Avis spontané
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Réponse de Got You Covered

Hi there,

Thank you for your wonderful 5 star review! We’re delighted Wassim could provide clear, professional and understanding support. We really appreciate your kind words and recommendation!

Best regards,
Olivia at GYC.

Noté 5 sur 5 étoiles

Darren Maynard was very helpful sorted…

Darren Maynard was very helpful sorted my quote out thank you very much got my premiums right down especially for my area highly recommend trying these guys

2 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Adam,

Thank you for your fantastic 5 star review! We’re delighted Darren could help get your premium down. We really appreciate your recommendation and kind words!

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The guy who helped me set up the policy was understanding and managed to help me work through a lot of unexpected issues that popped up. Absolute legend.
Thank you Jamie R

2 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Filius,

Thank you for the fantastic 5 star review! We’re delighted our team member could help you through the unexpected issues and look forward to helping you in future!

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Polite & professional (contract set-up)

Set up today, turned out to be slightly more expensive than Compare the Market indicated but telephone person (Sol) was attentive, patient and as efficient as possible (though the process still took 45 minutes to complete). All done though, hoping not to have to use them for the coming year, fingers crossed! :-)

2 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Dave,

Thank you for your 5 star review! 😊 We’re pleased Sol could assist and make the process as smooth as possible. We appreciate your feedback and wish you a safe and happy year ahead!

Best regards.
Olivia at GYC.

Noté 5 sur 5 étoiles

I’m very pleased with the service from…

I’m very pleased with the service from Got You Covered Insurance. Their response was very quick, and the team was extremely helpful and professional throughout the process. They were easy to communicate with and made everything simple and straightforward. I really appreciate their excellent customer service and would definitely recommend them to others.

2 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Riaz,

Thank you for your fantastic 5 star review! We’re delighted you found our service quick, professional and straightforward. We really appreciate your recommendation!

Best regards,
Olivia at GYC.

Noté 5 sur 5 étoiles

Jillow

Jillow, what a guy give him a promotion

2 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Lee,

Thank you so much for the 5 stars! We really appreciate your support and look forward to helping you again soon!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

Samy was a standout!

Samy made the entire process smooth and pleasant. He went above and beyond trying to find the right policy for me.

Thank you Samy

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Mohsin,

Happy to hear Samy was able to secure a policy that meets your needs! Thanks for the 5 stars!

All the best,
Olivia at GYC.

Noté 5 sur 5 étoiles

First class service!

I received absolutely first class customer service from the agent Sol today. He is diligent, knowledgeable and very patient. He has a wonderful, friendly disposition and went the extra mile to resolve my complex case. He is a credit to the organisation.

My limited experience with Got You Covered was easy and pleasurable. I would have no hesitation in recommending them.

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Lois,

Thank you so much for your 5 star review! We’re delighted to hear Sol provided such excellent service and went the extra mile to help. We’ll be sure to pass on your kind words. Thank you for recommending Got You Covered!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

I needed to change my car insurance as…

I needed to change my car insurance as my renewal price from my current car insurance policy was extremely high. I went back and forth with mine and other companies. I was absolutely exhausted with the back and forth . Today I spoke to a representative called Luke Hesling who took such care and was very patient with me making sure I understood everything. In the end he got me a great price and insured my car with Got you Covered. I would recommend them . 10/10 service . Thanks again ..

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi there,

Thank you for your wonderful review! We’re delighted Luke could make the process easy and find you a great price. We really appreciate the 10/10 recommendation!

Best regards,
Olivia at GYC.

Noté 5 sur 5 étoiles

I had a great experience with Wassim Mouici

I had a great experience with Got You Covered. Wassim Mouici provided me with excellent help and support. He was very professional, helpful, and made the whole process much easier. I really appreciate his assistance and would definitely recommend Got You Covered to others.

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Stefan,

Thank you so much for your 5 star review! We’re delighted to hear Wassim provided such excellent support and made the process easier for you. We really appreciate your recommendation and kind words!

All the best,
Olivia at GYC

Noté 1 sur 5 étoiles

Been waiting an hour to change details…

Been waiting an hour to change details and still no answer think they only have one person on line

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Joshua,

Sorry you’ve had to wait so long. Our customer service team has now dealt with your query and we apologise for the delay and any inconvenience caused. Thank you for your patience.

Best regards,
Olivia at GYC

Noté 5 sur 5 étoiles

Wakam was Absolutely brilliant service

Wakam was Absolutely brilliant service! I was thoroughly happy with the whole experience. They made sorting out my car insurance really easy and straightforward, explained everything clearly, and were friendly and helpful throughout.

Nothing felt like too much trouble, and I came away feeling really happy and confident with everything that had been arranged. Excellent customer service and I would definitely recommend!

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Eloise,

Thank you so much for your fantastic review! We’re delighted to hear we made everything easy and straightforward. We really appreciate your kind words and recommendation!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

Amazing

Spoke to Darren absolute delight and very helpful

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Syka,

We're always happy to help! Thanks for the 5 stars!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

Ryan my rep was great

I wasn't happy with my insurance prices but I can't blame for you covered for that. They were the cheapest.
Ryan my rep did spend a lot of time for me and got me insured. He was patient and polite always and did a great job.

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Dasebre,

Thank you for your 5 star review! We’re glad Ryan could help and was patient and polite throughout. We really appreciate your kind words and are pleased we could get you insured at a competitive price!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

Tom was amazing helping me renew my…

Tom was amazing helping me renew my insurance, second year with them and will continue for many more, thank you Got you Covered and thank you Tom !!

1 octobre 2026
Avis spontané
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Réponse de Got You Covered

Hi Hussein,

Thank you for your fantastic review! We’re so pleased Tom could help with your renewal. We really appreciate your continued support and look forward to helping you again next year!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

The customer service was exceptional…

The customer service was exceptional and I was treated with formality and care. A member of Got You Covered stayed on the line throughout the entire process and answered all of my questions politely. The prices I was told were fair and accurate. Got You Covered is an amazing company.

30 septembre 2026
Avis spontané
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Réponse de Got You Covered

Hi Tamila,

Thank you so much for your fantastic 5-star review! We’re delighted to hear you received such great service and felt supported throughout the process. Your kind words mean a lot to the whole team at Got You Covered!

All the best,
Olivia at GYC

Noté 5 sur 5 étoiles

I had the same guy from last year who…

I had the same guy from last year who is very helpful and patient and takes time and effort with his work and customers as well as communicating

30 septembre 2026
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Réponse de Got You Covered

Hi Emmanuel,

Happy to hear Ben could provide a positive experience while processing your renewal! Thanks for the 5 stars!

All the best,
GYC.

Noté 5 sur 5 étoiles

Ryan and Andrew were exceptional with…

Ryan and Andrew were exceptional with all the help they provided. I would recommend this company to everyone. They looked into everything I would need for my policy/insurance to make sure it was exactly what I needed.

30 septembre 2026
Avis spontané
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Réponse de Got You Covered

Hi Tero,

Happy to hear Ryan and Andrew were able to help! Thanks for the 5 stars!

All the best,
GYC.

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