Such great customer service, they actually found my insurance cheaper than advertised. Really really helpful! Nick the guy on the phone was friendly, helpful and clear. Usually hate these type of call... Voir plus
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Lisez les avis des autres
I had a great experience thanks to Wassim Mouichi. He took time to understand what I needed, shopped around to find me the best price, and explained everything clearly. He was friendly, professional a... Voir plus
L'entreprise a répondu
Thanks to Darren who helped me in my confusion between third party and comprehensive cover. He guided me throughout and answered all of my questions! 10/10 costumer support!
L'entreprise a répondu
Alice was very helpful on the phone, she called me a few days ago regarding my renewal and I wanted to check for comparisons first. I called back as Got You Covered was the best quote. She also ass... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Courtier d'assurances
- aussi dans
- Agence d'assurance
Écrit par l'entreprise
Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!
Coordonnées de contact
Webb Ellis House, Rugby Road, TW1 1DS, Twickenham, Royaume-Uni
- 02038905160
- admin@gotyoucovered.com
- www.gotyoucovered.com
4,7
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Got You Covered
Hi Mohammad,
Happy to hear Wassim was able to help you get set up! Thanks for the 5 stars!
All the best,
GYC.
Edd helped me with insurance
Edd helped me with insurance
Great price and excellent customer service Edd
30 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi there,
Pleased to hear Ed was able to help, thanks for the 5 star review!
All the best,
GYC.
Emanuel is a legend!
Spoke to Emanuel who was extremely helpful and sorted our insurance -would recommend
30 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi there,
Glad we could help! Thanks for the 5 stars!
All the best,
GYC.
Réponse de Got You Covered
Hi Stuart,
We're always happy to help! Thanks for the 5 stars!
All the best,
GYC.
I dealt with a guy called jamie
I dealt with a guy called jamie, I couldn't rate him enough he was so informative and helpful, there wasn't a question/query that he couldn't awnser and he went above and beyond to get me the best deal so yes jamie my man you score high and have secured me as a customer
30 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Ryan,
Happy to hear Jamie could help you make an informed decision on your car insurance! Thanks for the 5 stars!
All the best,
GYC.
Aina sorted out my car insurance and…
Aina sorted out my car insurance and made the whole process an absolute breeze! Her personality and vibe are the real highlights—she is so funny, down-to-earth, and relatable, and I felt really looked after the whole time. Exceptional service paired with an amazing energy. Thank you, Aina! I am so glad I got to speak to you!! ⭐⭐⭐⭐⭐
30 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi there,
Really pleased to hear Aina was able to provide a positive experience and able to get you covered with minimal fuss! Thanks for the 5 stars!
All the best,
GYC.
I change the car with half the engine…
I change the car with half the engine size i had vefore and the price get higher,i made a claim as my caf get hit while i was parked and after 5 months still i haven't receive any compensation. You feel like you pay the insurance for nothing in this case!
30 septembre 2026
Réponse de Got You Covered
Hi Cata,
We’re sorry to hear about your experience and understand how frustrating it must be to still be waiting for your claim to be resolved. We’d like the opportunity to look into this for you. Please contact our team at admin@gotyoucovered.com so we can assist.
Best regards,
Olivia at GYC
Amazing experience today
Amazing experience today, spoke to Jillowa and he was extremely helpful and made sure I was getting the best deal when sorting out my car insurance. Top guy and top company, thank you GotYouCovered!!
30 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Ismail,
Happy to hear Jiliow was able to secure a great deal on your car insurance! Thanks for the 5 stars!
All the best,
GYC.
Isabella was very helpful in getting me…
Isabella was very helpful in getting me the right and perfect insurance policy that helps and benefits me highly recommend
30 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Aaron,
Happy to hear Isabella was able to secure a policy that meets your needs! Thanks for the 5 stars!
All the best,
GYC.
This was such a nice experience
This was such a nice experience, easy and very compassionate the assistance was. Don't remember the name of the assistance but am really happy with the support
30 septembre 2026
Réponse de Got You Covered
Hi Bornwell,
Happy to hear Nyasha was able to help! Thanks for the 5 stars!
All the best,
GYC.
Highly recommended
Highly recommended! Exceptional 5-star service! ⭐⭐⭐⭐⭐
I want to express my deepest gratitude to Tom Klark from KG for his outstanding professionalism and dedication. He showed incredible patience, explaining everything to me step-by-step, and managed to secure a fantastic price for my insurance.
My interaction with him truly made my day and put a big smile on my face. People like Tom are exactly who we need in customer service, and they deserve to be recognized and promoted within their companies. If you need help with insurance, reach out to him with absolute confidence—you won't regret it!
9 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Manole,
Really pleased to hear Tom was able to go the extra mile to provide a positive experience and get you a great deal on your renewal! Thanks for the 5 stars!
All the best,
GYC.
Réponse de Got You Covered
Hi Karen,
Happy to hear Ben was able to provide a great service while processing your renewal! Thanks for the 5 star review!
All the best,
GYC.
Amazing efficient and pragmatic service…
Amazing efficient and pragmatic service by TC. Promote that man!
29 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Dave,
Happy to hear Tom was able to help! Thanks for the 5 stars!
All the best,
GYC.
Réponse de Got You Covered
Hi Andrew,
Happy to hear Hannah could provide a positive experience! Thanks for the 5 stars!
All the best,
GYC.
The lady I spoke to (Alice) lovely…
The lady I spoke to (Alice) lovely young lady helped me so much as I'm little deaf she explain every bit of information to me not many like that about explain my best option so I took her advise and payed in full so thank you for your advice and very gratfull I would willing give my friends your number in the future .R Cook.
29 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Rosalind,
Really pleased to hear Alice was able to help you make an informed decision on your insurance! Thanks for the 5 stars!
All the best,
GYC.
Got You Covered Car Insurance.
The man who answered my enquiry was brilliant. He explained everything to me.
29 septembre 2026
Réponse de Got You Covered
Hi Tulsi,
Happy to hear Jiliow was able to help! Thanks for the 5 stars!
All the best,
GYC.
They’re really quick to call you 24/7…
They’re really quick to call you 24/7 when buying insurance but actually trying to get ahold of them after is the most difficult thing, I ended up canceling it because of the reason. Even to cancel I waited 45
Minutes on hold
29 septembre 2026
Réponse de Got You Covered
Hi there,
We’re sorry to hear about your experience and the time you spent waiting to speak with us. We understand how frustrating this must have been, especially when trying to cancel your policy. Thank you for your feedback, which we’ll use to help improve our service.
Best regards,
Olivia at GYC
Understandable and competitive
Very clear and factual, easy to understand. Also a very competitive quote. The agent was very helpful.
29 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Patrick,
Happy to hear our agent was able to help you get set up! Thanks for the 5 stars!
All the best,
GYC.
Réponse de Got You Covered
Hi Mohammed,
Thank you for your feedback. We’re sorry to hear you were unhappy with the amount of documentation requested and the cost. We appreciate your comments and would welcome the opportunity to discuss your experience further. Please contact our team at admin@gotyoucovered.com so we can look into this for you.
Best regards,
Olivia at GYC
Clear, understandable processIt was very important for us to speak…
It was very important for us to speak to the right person, clearly and with trust. Mr. Leslie with whom we did our policy was very informing, clear and precise with good english pronanciation for us the non english persons. The process was very convenient for us and the handling very professional.
29 septembre 2026
Avis spontané
Réponse de Got You Covered
Hi Petros,
Thanks for the 5 star review! Pleased to hear Leslie was able to help you get set up!
All the best,
GYC.
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