Granny Gear Avis 

Two orders, two issues. First order the jerseys were damaged. Fair enough after a few weeks replacements arrived which were fine. Second order the wrong size jersey arrived and after two weeks of trying get the company to resolve this I've had no replies to emails. So I currently have a jersey in a bag that's cost money to sit in a bag on my dining table. Be wary, the designs may be decent, the quality is fair, but the delivery times long; the replies to emails even longer, if you ever get a reply. This is the downside to buying from a drop-shipper company.

Wish I had read these reviews before…
As others have stated I wish I had read these reviews before ordering.
I have tried to return an item which is of poor quality, used the online process to request a return and emailed 22 Aug 2 days ago but no reply.
The link listed below simply directs to the online return request process which I completed on the day of the delivery. The status is Approval Pending 24 Aug.?
Avoid this company

Wish I had read these reviews before ordering.
I am trying to return an item which is of poor quality, but have emailed, telephoned and imessaged but no reply.
No returns address anywhere and very poor customer service.
Avoid this company

Avoid like the plague, no contact no customer service or anyone give the f*k to reply. Shopfy website liked to Chinese site and the delivery takes a century! Yet to receive what I ordered. Don’t know how theee people can get away with it. Avoid.

Similar experience to many.

No notifications of order being processed. No replies to on line customer contact form.

However.

Product arrived in time scale given and seems of good quality.

I ordered a shirt for my Son and id actually like the same one for myself and will order again through Granny Gear

Ive amended my original review because in hindsight it was unduly harsh.

Ordered a man’s cycling jersey. Checked the given measurements etc, it arrived 2-3 sizes smaller. The company will not respond to any emails about returning the jersey . It was £38.99, very annoyed. Will never use again!!

This is a con, you order off this company and then they order the shirts off aliexpress or similar in China at a fraction of the price you've paid, this is why it takes so long for delivery, thankfully I paid through PayPal and will ne getting my money back

Very happy to have received my 3 Lions cycling jersey at the beginning of last month.

This is the second GG jersey I’ve bought. The design and quality is worth the price you pay. Even better than that, as I am trying to lose weight at the moment the range of sizes is great.

Highly recommend!

I wish I had come on here first and seen all the terrible reviews before purchasing a gift for my partner. Took ages to arrive and when it finally did was obviously massive so insent it back to the return address on the package it arrived in as there was no return instructions in the parcel. Emailed the company for good measure after I posted it to ensure they knew it was coming back. Then got an email with a totally different address to send it to. Explained I had already sent it to the address it was dispatched from. No replies for months despite trying various avenues (email and Instagram). So no jersey and no refund £38 robbed as far as I can see. I'm starting to feel pretty hopeless about buying things on the internet as this has happened a few times over the past year - trading standards need to get onto these thieves!

Update: refund received after 5 months, still wouldn't recommend but I will retract the thieves statement.

DO NOT PURCHASE ANYTHING FROM THIS COMPANY. Order placed 6 weeks ago and no delivery of purchased item, they won’t respond to my answer phone message, email or posts on their Facebook page, in fact they have blocked me on their Facebook page. I’ll be contacting the Small Claims Court as soon as I finish this review.

Very very poor customer service. Bought top, sent back as wrong size. Nothing... No exchange nor refund, nor answer to any email. You cannot run a company like this. Avoid at all costs

If i could give less than one star, I would.

Do not use this company.

Placed my order 3 weeks ago. Immediately confirmed but not delivered. I have tried to be polite and contact them twice. On both occasions ive been ignored.

Now going through my credit card company to retrieve money.

Waste of time, money and effort. Avoid at all costs!

shocking company, do not use , you will loose you money.

terrible company don't come back to you egnore you dont reply to emails I have now reported to my card holder in the hope I can get the money back as it is obviously a scam company who take your money and dont supply.

Over 2 weeks now since I placed my order ive emailed twice and nothing from this company I get it takes time but more than 2weeks to even send an order really wish I read the reviews before I ordered this place is terrible waste of money steer clear

Have bought a few jerseys from them and although the quality isn’t great and the delivery does take around a month, they are not bad and certainly worth the money. However I have returned a jersey that was bought for me in Dec and I am still waiting on the replacement, tried to contact but now getting ignored. Have advised purchaser to raise issue with credit card company.

I now have three GG jerseys in my cycling wardrobe and I'm happy with the fit and quality. The sizing guide and delivery details on the site are very clear.

My latest order, when delivered, had the wrong Jersey in the package but spoke with someone on email straight away, they verified the mistake and have now confirmed that the correct jersey has now been dispatched and they have also told me to keep the jersey that I received in error.

Top marks

This looks like a U.K. company but it is not. 8 days after placing an order I still hadn’t heard anything, customer service do not respond to messages. Have no idea if I can get my money back. Would strongly advise against buying from this website.

2 weeks on from placing my order I still haven’t received it, no dispatch email and no reply to emails. Really disappointing as this is for a birthday present and it looks like it won’t arrive in time.

Don’t use this site order arrived in the wrong size so returned to the address they advised in the UK and over a month later I am still waiting on a refund. No response to my emails asking for an update on refund..