Gunstar Avis 

51
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I made the mistake of entering my add in the wrong section. After sending an email asking for my mistake to be rectified it was actioned promptly and efficiently .

Noté 5 sur 5 étoiles

Gunstar offers an exemplary service whether you are buying or selling a gun, air pistol or air rifle . It is a quick and efficient way to buy or sell. I thoroughly recommend this site. Mr Ajmal runs a... Voir plus

Noté 1 sur 5 étoiles

R Smith I am still waiting on a refund for 3 weeks for £315 They sent a Diana 340 would not even fire pellets I asked for refund then weeks later sent another Diana 340 under power with a chronog... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Have used Gunstar on numerous occasions and have been pleased with the results. Had a slight issue with an ad. but spoke with Ajmal on the telephone who dealt with the problem quickly and efficiently.... Voir plus

À propos de l'entreprise

  1. Marché en ligne

Écrit par l'entreprise

Find new and second hand guns for sale in your area on GunStar.co.uk today, the leading online guns classifieds in the UK. Search rifles, air guns, shotguns and more for sale easily.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(51)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Gunstar offers an exemplary service…

Gunstar offers an exemplary service whether you are buying or selling a gun, air pistol or air rifle . It is a quick and efficient way to buy or sell. I thoroughly recommend this site. Mr Ajmal runs a safe site, I will definitely use this site again in the future..

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great website

Sold many a gun on here..its not gunstars fault if sellers don't reply.
I have no complaints and would use again when I need to buy or sell my next rifle.

23 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware - Know and Understand exactly what you are doing when placing an Ad with GunStar UK

If you have a technical problem, this company can be quite helpful. However, they will change their procedures and rules on a whim. They WILL truly throw your advert 'under the bus', even delete it or wipe its contents clean as a casualty (sometimes) if their system needs an upgrade, even. You then have to fight for a refund or a free advert credit, by threatenning small claims court. Or phone customer support to try and get things rectified. (THEY WILL NEVER APOLOGISE OR ADMIT THEIR ITS THEIR FAULT. ITS ALWAYS "A TECHNICAL ISSUE"OR "WE ARE WORKING ON IT".)
When you edit or upgrade your advert they have lateley even stopped the listing for me on a daily basis. Requiring me, to phone them every day to make my advert live once more.
They will make rules up as they go along and treat your advert as a total cashcow if they can. Make sure that they do not auto-renew your advert and take your money after the end of your advert's intended run time.
Buyer beware! Know exactly what you are doing, before you do it with this Company (Friday Media)/ WebSite GunStar; if you ever place an advert with them!

19 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

shooting star

Seems to be good just bought two choke ,very easy transaction , there is however to many things marked a sold! , good never the less.

10 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I have tried this site now and then for…

I have tried this site now and then for many years and never had any success. Response to my ads is almost zero every time. I used Guntrader instead and very successfully too for years and it was great until recently. So I tried Gunstar again, same old story, no response and great difficulty in even finding my ads. Both Guntrader and Gunstar are now equally awful sadly!
I expect I'll get the standard Gunstar reply now as follows:

'Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our site has been disappointing.' etc etc!

24 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

Disappointing selling site to use

Disappointing selling site to use , very expensive considering little that you recieve back in services. The price to advertise one advert is ridiculous for period and potential buyers you get back. The system doesn't send you notifications when you received messages or emails from potential buyers and I presume the same when sending messages back to potential buyers. Save yourself the money and advertise elsewhere.

15 juin 2024
Avis spontané
Logo de Gunstar

Réponse de Gunstar

Hi Gareth

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our site has been disappointing.

We strive to provide valuable services and notifications to enhance our users' experience. Regarding your concerns about notifications, we do send email notifications for every message you receive and send. If you are not receiving these, there may be an issue with your email settings or spam filters, and we would be happy to assist you in resolving this.

We understand that pricing is an important consideration, and we continuously work to ensure that our pricing reflects the value of the services we provide. We aim to connect sellers with genuine potential buyers and to offer a platform that facilitates this.

Our support team at support@gunstar.co.uk so we can assist you directly in future.

Thanks

Gunstar

Noté 1 sur 5 étoiles

Unhelpful

Contacted this company for pro forma invoices to decide if/what to buy. Instead, I received text copied from their website and a note there was no warranty. When asked for pistol blanks they said I should buy them elsewhere, but other companies offer a complete package. Decided not to buy from this company due to being unhelpful.

7 janvier 2024
Avis spontané
Logo de Gunstar

Réponse de Gunstar

Hi Abe,

We are a marketplace and not a seller, the company in question would not be us, please let us know the company you've contacted and we can see what we can do to support.

Noté 1 sur 5 étoiles

No refund or boost explanation

I still have no got any refund from Gunstar, but many apology emails. Nothing about the boost I paid for which only worked for less than 18 hours. My boost worked when talking to Gunstar at 4pm, next day my advert reverted back to an obscure section. They seem to obtain money by false presences. I had to contact my bank to stop any further payments being taken out of my account.

19 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

What a Dreadful website

What a dreadful website. Shame.

1 juin 2023
Avis spontané
Logo de Gunstar

Réponse de Gunstar

Hi Nikvansta,

Are you able to give more feedback than this to help us improve?

Noté 1 sur 5 étoiles

Website is bobbins never works…

Website is bobbins never works correctly for me tried to change details for payment without success kept ask
me for details of rifle from pop down list would not pop down very poor website gave up in the end and went to guntrader which was far easier

1 mai 2023
Avis spontané
Logo de Gunstar

Réponse de Gunstar

Hi James,

Thanks for the feedback, please get in touch with support if you have issues who will be able to help you.

Noté 5 sur 5 étoiles

Easy to Advertise

I found it simple to advertise and set up gun description, advertising started within the hr. Made edit changes later and again all authorised in hrs and working. I think its quite a simple website to navigate.

22 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

R Smith

R Smith
I am still waiting on a refund for 3 weeks for £315
They sent a Diana 340 would not even fire pellets I asked for refund then weeks later sent another Diana 340 under power with a chronograph sheet 7 years old sent gun back .
When I phoned for refund he said he test airgun himself I phoned Friday for refund as usual he said I will phone you .
Phoned again he said no understand still waiting refund

10 février 2023
Avis spontané
Logo de Gunstar

Réponse de Gunstar

Hi Mr Smith, we are a marketplace for businesses to advertise, we do not actually sell anything other than advertising.

Noté 5 sur 5 étoiles

Oh my goodness the website glitches…

Oh my goodness the website glitches charged me four times for one advert. Within, I kid you not, 10 minutes I got a call apologising and credited my account immediately. SYED was polite, efficient, and nice to boot!

8 décembre 2022
Avis spontané

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