Kaleidoscope Avis 

Ordered 4 swimsuits, 2 from Kaleidoscope and two from their sister Company Regatta. Order a return but only the Kaleidoscope ones where showing able to return, booked the return and was told to put the 4 in the same parcel. I did, 8 days ago, the two Regatta items are still not showing, neither is a refund. I know to wait 10 days but not confident. Used this company for many years and it’s gone down hill.

WOULD NOT RECOMMEND!

After placing an order, they took my money and data. They then emailed to say there was a "pricing error" and that they would not send my item.

This apparently is in their terms and conditions. Shocking!

Cancelled order after collecting all my data. Untrustworthy company that should be avoided. Order was not overpriced and similar to amazon. I believe this to be a scam. Shop elsewhere..

Ordered cutlery which was on a discount, I paid but 2 days later I received 2 separate emails telling me 2 different excuses as to why my order was being cancelled and refunded. First email explained a pricing error and the second email stated not in stock.

Obviously these excuses were both, or at least one, untrue because the item is still for sale but obviously Kaleidoscope will not be fulfilling my order that I had paid for!

I certainly would not recommend Kaleidoscope to anyone, in fact I suggest DO NOT USE.

Paul Chamberlain

Cancelled my order citing stock wasn't available, FIVE days after the order was placed.

Won't be using them again.

Rubbish company that cancel orders they claim to be mispriced. Don't trust them. Won't use again.

Dishonest company

Took my money, took my data, the item.i ordered was apparently priced incorrectly so they just cancelled.

Lots of frustrated customers, I won't trust this site for future purchase!

Literally priced things low to gather data and then cancelled the item you ordered, VERY suspicious company, avoid!

Terrible service. Cancelled an order because they firstly claimed the price was wrong, and then claimed they was out of stock in a later email. I’m still waiting on a refund!

Absolutely disgraceful service.

After placing the order in good faith and receiving confirmation, the company later cancelled it claiming it was due to “incorrect pricing and they have no obligation to honour it.” However, this explanation simply doesn’t add up. Numerous other customers confirmed the exact same sale with a confirmation email, making it hard to believe this was some accidental pricing error.

The whole experience has been frustrating, dishonest, and a complete waste of customers’ time. Companies should honour their advertised prices or at the very least handle mistakes transparently and professionally instead of hiding behind generic excuses.

Very disappointed and won’t be using this company again.

Took money then cancelled order a day later. Customer service not helpful at all. Never even ended the call with as much as a goodbye.

Total scam... Took my payment then to email days later to say my purchase was a pricing error.

They now have my personal details to harvest from.

I would treat this retailer with huge caution.

Very bad experience this, placed order and had to create an account thereby giving all my info.
A few days later they cancelled my order.
Looks like it was a deliberate data harvesting exercise.
Won't be using them again.

They cancelled delivery of an item on sale days after purchase, claiming incorrect pricing.. really? Looks like a quick data grab and customer pull and no gain for the customer... dishonourable company.

Waste of time. Cancelled my order. Reason given was ‘incorrectly priced’. Should be held to account for not honouring orders after accepting payment. Let’s see how long they take to refund me.

Terrible company selling items on sale then cancel the sale items saying was price mistake on all items.
They were just fishing for new customers I guess, never again now on my spam companies 0/10

Cancelled an order despite the item being listed for days across multiple sites, citing "incorrect price". Seems dodgy - would reconsider purchasing from them.

Avoid you submitt your data to order they take payment then they cancel your order keep your data and you have to wait for a refund

Placed an order, including applying for credit, only to have the order cancelled due to an apparent incorrect pricing error.

Cancelled order claiming "price error".