My first two attempts to register with Kaleidoscope, even after advice from customer services, who did try, were unsuccessful and I almost gave up. However, after a week I thought give it another go,... Voir plus
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I placed an order with a code which included 20% discount and free delivery, only to find that the item I ordered was exempt from any discount. I have been with your company for a number of years and... Voir plus
Ordering was straight forward. Item was in stock. Kept advised of dispatch and delivery information. Item arrived next day - earlier than expected. Very pleased with tankini. Good colours and good... Voir plus
I find Kaleidoscope good value. Orders arrive quickly and refunds are dealt with quickly too. Like anywhere sizing is a bit hit and miss as it differs between brands but it's easily sorted. Straight f... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
A layer of lace here, a splash of colour to catch the eye. If you prefer fashion with flavour, you’ll love the detail on show in the Kaleidoscope collection.
Coordonnées de contact
Royaume-Uni
- 0333 200 8018
- www.kaleidoscope.co.uk
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N'a pas répondu aux avis négatifs
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Cancelled order stated wrong price
Cancelled order stated wrong price . Wonder if just collecting data /registrations
Im ordered cutlery set but they…
Im ordered cutlery set but they canceled after 3 days from order and says it’s price mistake.
But we need to do a account and they send emails to you.
Time waste.
Collecting data from you.
AVOID.
Waste of Time
Wasting time, with what appears to be an attempt to get emails. Cancelling an order for a pricing error for a cutlery set, which would be understandable except for the fact that there were multiple sets discounted at the time of purchase and seemingly they were all priced incorrectly, which I think the actual chances of are quite small. Seems like the price was an effort to get customer emails and data.
Awful company
It is deeply unprofessional to hold customer funds hostage while you "figure out" if you actually have the items you’re advertising. It’s not a business; it’s a disorganized mess masquerading as a store. Keep well away!
Avoid completely INCOMPETENT
They stated strange activity on my account - I simply made an order and they messed up! I raised a complaint then did the order again, WHATS STRANGE?
AVOID THIS COMPANY AT ALL COSTS.
Terrible customer service…
Terrible customer service unfortunately. Also noticed i made a complaint and seem to have been locked out of my account now?...
Can't be bothered to ring them as dont have a spare hour to hang about on the phone
Crap service.
Crap service.
Ordered a sofa bed in February it was delivered in April when taking some of the packaging off I could see that it was damaged. I phoned them as the delivery drivers had gone, they said someone would call me back in 24 hours. No one called.
I phoned the next day to be told that nothing was logged yesterday about the damage, the suppliers would contact with me in 14 days to then arrange a collection date.
I am a disabled person and this sofa bed is blocking a large space in my house, I am unable to stay in my own home with this large item blocking the hallway.
They were unable to give me a date that this would be collected.
Never received my order or refund!
I ordered an item and it seems to have got lost during delivery. I had to chase the order twice with the company as I didn't receive any updates. Two weeks later and I still have not had my delivery. I've contacted customer services twice and asked for a refund. They won't issue a refund yet as someone needs to contact me first. Its all been very time consuming. I won't be ordering from them again.
Wrong item delivered
I ordered blue jeans and received black tights so was not impressed. I had been a customer for a few years now and this never happened before. Shall have to re order which is annoying. However the invoice enclosed was correct so I sent them back and got a refund for jeans but no explanation or apology.
My trousers I ordered was lovely and… know how to mak sugar and chocolate mixture only
My trousers I ordered was lovely and the material was really looked first class but I had to get them taken up as they were too big. I’m only small otherwise I couldn’t have asked for better trousers thank you Esther Caldwell cream and some chocolate chocolate chips three scoops in a glass of milk with the chocolate chips on top.
Great curtains
The curtains arrived quickly and were the perfect colour match .. Thank you
Lovely cushions at a good price
Lovely cushions at a good price. Contact when needed with customer service was fine.
Cushions delivered before estimated date.
Happy customer.
I managed to grab a bargain
I managed to grab a bargain by using my 50% off voucher and got 10 T shorts for £5 each.
Great British quality items
I ordered two pouffes for our lounge to replace the two old ones which were looking tired and worn out. The new ones are really good quality, lovely fabric and made in the UK. I am extremely happy with them, the whole process of ordering and delivery went smoothly and I am also happy with the price paid. Thanks
From the wide choice of clothes to returns if needed ,excellent service .
From the wide choice of clothes , shoes and home ware to the ease of returning ,if need be , everything is convenient and any help needed is easily available. Excellent service .
The delivery of the items purchased is…
The delivery of the items purchased is not great Evri let you down,
I am still waiting to see if the…
I am still waiting to see if the promised 25% discount and free delivery is to be deducted as up to now, there is no evidence of this
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