Bought some brake pads and even fitted same day without charging as I use them regular. Great service and great staff always helpful and never try to over sell anything to you.
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Lisez les avis des autres
The customer service started less helpful but after 4 conversations this improved. There was a problem with our order but lit was eventually resolved. The fact is any business can make a mistake, it... Voir plus
I’m really not the kind of person who leaves reviews but I just visited Northampton leisure lakes in go outdoors and had Alex who was a star , very very helpful and sorted what I needed and even fitte... Voir plus
I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Écrit par l'entreprise
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Coordonnées de contact
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, Royaume-Uni
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
4,7
Excellent
9 k avis
Demande des avis aux clients
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A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Leisure Lakes Bikes
Thank you for sharing your feedback with us. I am incredibly sorry for the delay you experienced while waiting for assistance during your visit. Delivering prompt and attentive service is always our goal, and it’s clear we fell short this time.
We are currently addressing our floor scheduling with the team to ensure we have better coverage so this doesn't happen again. We truly value your patience and your business, and we hope you'll give us another chance to provide you with the seamless experience you deserve next time.
Best regards,
LLB
Great price and delivered on time
Great price and delivered on time, what more can you ask for.
11 juin 2026
Great choice
Great choice, great availability, great service and recievied my bike within 2 weeks. Excellent service.
12 juin 2026
Competitive Prices & Quick Delivery
19 mai 2026
My Grandson really loved his new pedals…
My Grandson really loved his new pedals and mountain biking clothes.
11 juin 2026
Prompt delivery and very pleased with…
Prompt delivery and very pleased with the product .
11 juin 2026
Last minute gift for someone
Last minute gift for someone. Delivery was fast and on time.
Good prices.
Will use again in the future.
11 juin 2026
We ordered via the website which was…
We ordered via the website which was quick easy and straightforward, there’s plenty of information and help if needed we were kept well informed by email from the order receipt to dispatch and the day the parcel would be arriving, the bike arrived via delivery truck within a few days, the delivery guy was very friendly and helpful taking care while carrying the package to the door, the bike/parts were well packaged, the information within the package was very helpful you receive a material envelope /bag with all the booklets inside plus a black pulley bag extra, the bike it self is a fab design clean lines hidden brake wires so nice and tidy and protected, my son is over the moon and has not been off it it’s give him a senses of freedom he can go on long rides, what else can I say if your debating wether to purchase or not don’t hesitate you won’t be disappointed with leisure lakes or the bike 👍🏻
3 juin 2026
Start to finish a great experience
Start to finish a great experience. Ordered the bike online and collected from the Cheltenham branch.
Was fitted to the bike with no rushing to get me out the door. A++ and will use you for its first service!
11 avril 2026
Specialized bike - issue resolution
Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to wait for a new bike to be delivered. Ben Tyrrell at LL kept me in the picture while I was waiting and the replacement bike arrived quickly. I'm really pleased with it and their service response.
9 juin 2026
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