Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
L'entreprise a répondu
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Voir plus
L'entreprise a répondu
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Coordonnées de contact
Charley Wood Road, L33 7SG, Liverpool, Royaume-Uni
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Excellent
9 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service provided and a pleasant…
Great service provided and a pleasant engineer did the boiler service efficiently.
7 août 2026
Avis spontané
Réponse de Liberty
Hi,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Great and friendly
Had my gas service appointment this morning and was updated when engineer was on way, engineer friendly and done very quickly
7 août 2026
Avis spontané
Réponse de Liberty
Hi Chloe,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and the job was completed quickly for you.
kind regards
Wendy
No problem with liberty gas
7 août 2026
Avis spontané
Réponse de Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear you are satisfied with our service.
kind regards
Wendy
One of your vans was eating his lunch…
One of your vans was eating his lunch and threw his rubbish under the van, Mw26hvv he was parked outside my property for about 2 hours in Birmingham, I was going to get a photo but I had to go out as he was still there
6 août 2026
Avis spontané
Réponse de Liberty
Hi David,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Person seemed Genuine and cared
Person seemed Genuine and cared
for a person that suffers from anxiety like myself I was made to feel comfortable and did not have a problem with the inspection being carried out
31 juillet 2026
Avis spontané
Réponse de Liberty
Hi Michele,
Great to see your needs have been met on the recent visit.
Thanks
Paul
Great service very helpful and…
Great service very helpful and informative thank you
6 août 2026
Avis spontané
Réponse de Liberty
Hi Lisa,
Wonderful - Thanks for the review.
Paul
Quick response and a prompt visit
Quick response and a prompt visit. The engineer was polite and helpful.
Thank you.
6 août 2026
Avis spontané
Réponse de Liberty
Hello Helena,
Great to hear.
Thanks
Paul
Satisfied customer
First of all it was a early call which I requested, the engineer was very polite and explained everything he carried out,also respected my property and left leaving me satisfied with the service provided
6 août 2026
Avis spontané
Réponse de Liberty
Hello,
Great to see you are satisfied with the recent visit.
Thanks
Paul
Routine gas service
I requested a morning appt. Engineer kept me informed when he was on his way nice and early. He was polite friendly and got the job done in no time. Excellent service thank you
6 août 2026
Avis spontané
Réponse de Liberty
Hello,
Great to hear we met your expectations.
Thanks
Paul
A job really well done.
The person who came and did the was patient, Thorough , Asked any questions and was a gentleman. A person above all represents the firm they work for and the gentleman that represented the company is an asset to that company.
4 août 2026
Avis spontané
Réponse de Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Engineer arrived in the time given
Engineer arrived in the time given. Very pleasant, checked all relevant appliances. Completed checks in a timely manner
5 août 2026
Avis spontané
Réponse de Liberty
Hi Jane,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
The engineer was very efficient and…
The engineer was very efficient and friendly, he was a lovely lad and can come and do next year's
Thanks
5 août 2026
Avis spontané
Réponse de Liberty
Hi Laura,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
Réponse de Liberty
Hi Nicola,
thank you for your feedback, I'm happy to hear our colleague was early and friendly.
kind regards
Wendy
The worker was very professional
The worker was very professional, explained what he was doing ,did a great job also cleaned up after finishing his job brilliant
5 août 2026
Avis spontané
Réponse de Liberty
Hi Carol,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and the job went well.
kind regards
Wendy
Nice guy
The man that came out to me was really nice very respectful and genuinely helpful let me know that everything was fine and all was good.
31 juillet 2026
Avis spontané
Réponse de Liberty
Good morning, Horace,
Thank you for your lovely feedback. We're really pleased to hear the engineer was respectful, helpful, and took the time to reassure you that everything was working as it should. It's great to know you felt well looked after during the visit. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
Réponse de Liberty
Hi Sandra,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and everything went well.
kind regards
Wendy
REVIEW
I am bedbound and the engineer was very kind and explained everything he was doing and explaining as he went along
30 juillet 2026
Avis spontané
Réponse de Liberty
Hi Natalie,
Great to see we met your expectations.
Thanks
Paul
Réponse de Liberty
Hello Akinwale,
Great to hear.
Thanks
Paul
Polite,fixed my boiler and radiator…
Polite,fixed my boiler and radiator problem s lovely man was on time too
4 août 2026
Avis spontané
Réponse de Liberty
Hi Claire,
Wonderful news - Glad to hear the problem is now resolved.
Thanks
Paul
Réponse de Liberty
Hi Aleksandrs,
thank you for your feedback, its great to hear.
kind regards
Wendy
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