Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Voir plus
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Lisez les avis des autres
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
L'entreprise a répondu
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Voir plus
L'entreprise a répondu
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Coordonnées de contact
Charley Wood Road, L33 7SG, Liverpool, Royaume-Uni
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Excellent
9 k avis
Aucun historique récent de demande d’avis
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Very polite man
Very polite man, informative and respectful. Excellent service
27 juillet 2026
Avis spontané
Réponse de Liberty
Hi Lisa,
thank you for your feedback, I'm happy to hear our colleague was informative and respectful and the service went well.
kind regards
Wendy
Réponse de Liberty
Hi Sarah,
thank you for your feedback, its good to hear the job was carried out efficiently.
kind regards
Wendy
Réponse de Liberty
Hi Elaine,
Wonderful to hear.
If you would like an official compliment sent to Sophia, Please send an email to Feedback@liberty-group.co.uk with a brief summary.
Thanks
Paul
Réponse de Liberty
Hi Michael,
Great to see we met your expectations.
Thanks
Paul
Very nice chap
Very nice chap, polite and Courteous, and i must add that the ability to do the job on a Saturday is fantastic, thank you.
25 juillet 2026
Avis spontané
Réponse de Liberty
Hello Andrew,
Glad we have met your expectations.
Thanks
Paul
I had my Annual Gas check today
I had my Annual Gas check today, by Liberty. The young man who came to do the work was lovely and explained what he was going to do; he was tidy and of clean appearance, whilst also being professional. The job didn’t take long to do, he left the area he worked in, clean and tidy afterwards. Thank you.
24 juillet 2026
Avis spontané
Réponse de Liberty
Hello June,
Great to hear.
Thanks
Paul
Arrived on time
Arrived on time. Worked efficiently and was polite. Thankyou
21 juillet 2026
Avis spontané
Réponse de Liberty
Hello Andsoon,
Wonderful, Great to hear.
Thanks
Paul
The engineer was very polite
The engineer was very polite, on time and got the job done ✔️
24 juillet 2026
Avis spontané
Réponse de Liberty
Hello Lee,
Great to hear.
Thanks
Paul
Followed my desired instructions…
Followed my desired instructions regarding knocking. In and out quickly and work don
23 juillet 2026
Avis spontané
Réponse de Liberty
Hi Kenneth,
thank you for your feedback, I'm happy everything went well and the job was completed quickly for you.
kind regards
Wendy
Réponse de Liberty
Hi Jacek,
thank you for your feedback, I'm happy everything went well.
kind regards
Wendy
Réponse de Liberty
Hi Nigel,
thank you for your feedback, I'm happy our team are quick and efficient.
kind regards
Wendy
On time & didn't take long
23 juillet 2026
Avis spontané
Réponse de Liberty
Hi Becky,
thank you for your feedback, I'm happy to hear we were on time and didn't take to long.
kind regards
Wendy
Excellent service and all staff very…
Excellent service and all staff very friendly serviced my boiler quickly and efficiently thankyou
23 juillet 2026
Avis spontané
Réponse de Liberty
Hi Pauline,
thank you for your feedback, I'm happy our team are polite and efficient.
kind regards
Wendy
Polite and professional
Polite and professional. Thank you for being so respectful of peoples homes.
23 juillet 2026
Avis spontané
Réponse de Liberty
Hi Carole,
thank you for your feedback, I'm happy our colleague was polite and respectful.
kind regards
Wendy
The engineer was polite quick and…
The engineer was polite quick and knowledgeable.
21 juillet 2026
Avis spontané
Réponse de Liberty
Good afternoon, Robert,
Thank you for your feedback. We're delighted to hear the engineer was polite, worked efficiently, and demonstrated their knowledge throughout the visit. It's always reassuring to know our customers feel confident in the service they've received. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
he explained what needed doing and…
he explained whatneeded doing and rectified the fault there and then
21 juillet 2026
Avis spontané
Réponse de Liberty
Good morning,
Thank you for your feedback. We're pleased to hear the engineer explained what was needed clearly and was able to resolve the fault during the visit. It's always great to know issues can be put right quickly and efficiently. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
The Engineer has been very helpful
The Engineer has been very helpful. He took all of his time to fix all problems and explained what needed to be done very clearly.
21 juillet 2026
Avis spontané
Réponse de Liberty
Good morning, Patrick,
Thank you for your kind feedback. We're pleased to hear the engineer took the time to thoroughly address the issues and clearly explain the work that was needed. It's great to know you felt supported throughout the visit and were happy with the service provided. We really appreciate you taking the time to share your experience.
Speak soon,
Adrian
Engineer was very polite and friendly
Engineer was very polite and friendly, told me each step he was doing.16
16 juillet 2026
Avis spontané
Réponse de Liberty
Good morning, Annie,
Thank you for your kind feedback. We're pleased to hear the engineer was friendly, polite, and kept you informed throughout the visit by explaining each step of the work. It's great to know you felt well looked after and involved in the process. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Good reliable company
21 juillet 2026
Avis spontané
Réponse de Liberty
Good morning, Tamsin,
Thank you for your feedback. We're delighted to hear you've found our service reliable. Providing dependable support for our customers is something we take great pride in, and we appreciate you taking the time to share your experience.
Speak soon,
Adrian
Two lovely polite gentlemen attended
Two lovely polite gentlemen attended
They were punctual, reliable and very respectful
Would highly recommend Liberty
Thank you
20 juillet 2026
Avis spontané
Réponse de Liberty
Good morning, Mrs Nicols,
Thank you for your wonderful feedback. We're delighted to hear the two engineers were punctual, respectful, and a pleasure to have in your home. It's fantastic to know their professionalism made such a positive impression. Thank you for recommending Liberty, it really means a lot to us.
Speak soon,
Adrian
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