Linkparking Avis 

Rubish, had permit but got fine anyway.

Brought in to "help" the residents not have their spaces stolen by people who don't live here.
Spend their whole time ticketing residents for anything they can think of, and even do it to people in their assigned space with permits.

Scum

Management companies - do not hire these people

It’s hard to put in words how awful this company is!

The way it operates is totally despicable!

Giving tickets to people who have allocated parking, with visible permits.

You should focus on employing people with brains and eyes - also, the customer service team needs a refresh and to learn some manners.

Company should be shut down

Spoke with the company director 'Martin' he was very reluctant to give his name - his ignorance and arrogance would lead to be believe this man is a british national born and raised who is over the age of 50. Absolutely typical of this call of person. hung up on me and refused to take any responsibility. Absolute cowboy. Yeeeeehaw.

Really cool company, loved paying £100 parking charge for parking my own vehicle in my own parking space :)

Very poor had made a mistake with the wrong ticket machine and then had a blue badge on the car as it’s a disable car for my autistic son and had a ticket for £100 fine and I just think it’s disgusting and very poor communication with the company

If I could give a review in the negatives I would. Absolutely rubbish company. Should be shut down. I have received at least 10 parking tickets within the year all of which were given to cars that are registered to park there, meaning I have had to appeal each and every one (successfully) one must have slipped through the net on their end after being appealed I was charged £160 for a car that has been registered to the space for 11 months already. AVOID LINK PARKING AT ALL COSTS!!!! Ticket man is a complete knob and doesn't care about anyone and obviously doesn't check the system properly. Please consider this before using link parking or better yet DONT USE THEM AT ALL!!!

Honest error when updating parking on the app. Paid the tariff but registered wrong license plate. Sent evidence of message information but completely ignored. Lost on whether payment should be made or taken further with appeals.

Appreciate that an admin charge would be applied, but £100 fine for a paid tariff is just ridiculous.

Only thing they’re out for is your money. The rudest patronising and ignorant man dealing with customer queries. Being a young girl and being spoken to in this manner is extremely upsetting. Doesn’t give you the time of day when explaining the situation just shuts you down immediately. Pig.

Extortionate. I parked in my own allocated spot and they are trying to charge me 400 pounds for tickets and 200 extra for legal fees. They knew this was my spot but continued anyway. I will be taking legal action. PARASITES!!!!!

I'd have chosen 0 for the rating but that option is not available.

I'm a resident of Minter Road, Barking Riverside for the last 9 years. Earlier this month, on a Saturday the 8th, my friend and her son, stay overnight and parked her car on my marked private bay on my advice and with my consent as it was late into the night and there was no visitors parking available nearby. As such she acted in good faith and didn't try to contravene any restrictions. Next morning on the 9th realised she has got a parking ticket, PCN # 47356. The time on the PCN was 6:16 AM in the morning and location mentioned 'Barking Riverside'. I initially appealed on her behalf with the above facts requesting reversal of the PCN mentioning I was not the registered keeper of the vehicle following which I was advised by Link Parking that the registered keeper of the vehicle will need to make the appeal which was then actioned. Today, 18th July'23, I was notified by my friend that Link Parking has rejected the appeal.

Over the last 9 years time and again, during peak school run or during busy weekends with events happening at Barking Rivergate Centre or at other times, my private parking bay has been occupied by cars and sometimes even after trying to reach out to Link Parking to resolve there was no help forthcoming or no penalty imposed. There have been times when my private parking bay has been occupied by cars for over 24 hours but still Link Parking failed to penalise the offenders. The point I'm trying to make is Link Parking failed to protect me, a resident of the area for 9 years, when it was needed but it's penalising, targeting my near and dear ones which is not acceptable.

Link Parking has to realise this kind of ways of working is nothing short of harassment & extortionate. For a moment even if I consider Link Parking was just doing its job but when the appeal with right facts is rejected it does not bore well. What happened to act of goodwill? If as a resident I'm not entitled to that who else it would be? It's embarrassing for me and traumatising for my friend who would now think twice before visiting me again. I'm well aware if this goes to court Link Parking would lose as issuing a ticket without an exact location would not stand. The exact location was my private bay whereas the location mentioned on the ticket is a generic 'Barking Riverside' with no road name or a post code. If it was my car I'd have gone to court but to save my friend all the trauma and the hassle I'm going to pay the fine but I sincerely request senior management of Link Parking to look into the matter and cancel PCN 47356 and refund me back.

Am looking forward to a favourable outcome from this.

Thanks & Regards,
Nirmalya Chakraborty

Parasites on the community, the people who work for them must be absolute scum. Parking in my own spot for 6months, 1 morning tape fails on the permit and it falls in the dash at front (sticking out). Gave me a ticket. The parking officer knows my exact car and that this is MY private spot. I would absolutely love to bring this company down, as often its just harrassment and extortion.....no idea why companies like this are allowed to enforce these rules and extorte people.

The staff are awful to deal with and down right nasty.

Martin Gardener is the director and should be shamed, can be found on linkdin, (information rightly disclosed from .gov company info). Owner of previous sex shops...tells you everything.

Livewest have allowed Link parking to give parking tickets to family member visiting elderly relatives, they only provide two permits to residents so not all family members who visit can park. Link parking did not respond to an appeal then increased the fine and then said they had responded which they didn't its just a tactic to increase the fine to £100 there is no recourse and a risk that they will give to a debt collector. Livewest have washed their hands of this situation which is causing impact on family members visiting Altogether a very disappointing experience and going by the other reviews this company is of concern.

Link Parking are possibly the worst parking company I have ever had to deal with. They operate for free, and the only income they receive is from fining people so it's in their interest to fine as many people as they can.

They're customer service is terrible. They have no sympathy and are incredibly rude. They've argued with me other the phone, argued with my partner over emails and have even gone back on their word numerous times.

They took over from Gemini without warning residents, then just began fining everyone as they changed the rules (again without warning anyone) and refused to listen to appeals. They promised a refund, then after paying the fine they advised that they're unable to issue a refund now that the fine has been paid.

If you're a property company looking for a parking company, PLEASE don't choose Link. I know it's tempting because they're cheap, but it's not worth it for the residents.

Parked up at ivel court yeovil to deliver a sofa suite and was delivering for less than 20 minutes. Within minutes and while out of sight we were fined for our pleasure, these people are heartless and theiving b*st*rds not interested in the fact we were offering a customer delivery service they are only out to make money, how else are we supposed deliver to these types of premises!!!!!

Its a money minting business. They are useless and should be banned. This company should be closed down. I have got tickets for parking at my own parking space.
Any advice would be appreciated.

Terrible customer service, rude and insulting.

I am sure they never even read the appeals that are sent to them. Regardless of evidence or reasoning given no amendments are ever made.

Very happy to take money from permanent residents, even though that is surely not the purpose of their service. The service should be to help residents not make their lives harder.

A truly terrible company. Making money whilst doing very very little. Parasites on our society.

LINK PARKING HAVE INSTRUCTED BW LEGAL
BW LEGAL SAY ONLY LINK PARKING CAN CANCEL THE TICKET
LINK PARKING SAY IT IS NOW NOTHING TO DO WITH THEM AND IT IS NOW DOWN TO BW LEGAL
I HAVE PARKED IN MY OWN SPACE !!
IM I WRONG IN FEELING THE INJUSTICE
I HAVE ASKED VERY NICELY FOR THE TICKET TO BE CANCELLED
SPOKE TO SOME CONDESENDING INDIVIDUAL HOW RELIES ON PEOPLE TO JUST ROLL OVER MIGHT HAVE BEEN THE BOSS (WHO KNOWS??)
OBVIOUSLY A MAN LACKING IN MORAL FIBRE AND INTEGRITY BULLING PEOPLE INTO PARTING WITH THEIR MONEY
'GO TO COURT AND TAKE YOUR CHANCES' WAS BASICALLY WHAT HE SAID
I SAID I REALLY DONT HAVE TIME OR THE INCLINATION BUT OK

Thieves. Regardless of evidence given when appealing a ticket they will always decline. I’m a permanent resident in the building the car park is there for. I’ve given proof of address, with a picture of me and my parking permit of which I bought an extra one for my partners car and been rejected my appeal. They’ll send threatening letters and raise the fine in an attempt to bully. Customer service are rude and blunt.

Worst company ever... a bunch of scammers. I wish there were an option to give 0 stars or -1 stars. This company needs to be shut down.