VERY BAD Customer Service.. Do not do what they pledge to do, like sending 'confirmation email' and it gets even WORSE. They DO NOT bother to REPLY..
L'entreprise a répondu
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VERY BAD Customer Service.. Do not do what they pledge to do, like sending 'confirmation email' and it gets even WORSE. They DO NOT bother to REPLY..
L'entreprise a répondu
I absolutely love my Luvele Pure Yogurt Maker—it’s truly been a game changer. I also really enjoy their website, videos, and all the delicious recipes. I recently made the Fig Yogurt Oat Bread, a... Voir plus
Been on SCD for about 10 years and the only choice of large yoghurt maker until Luvele was a US maker which required a riostat to stop it overheating. Also needed a US to UK socket converter. All in a... Voir plus
L'entreprise a répondu
Simply put, the homemade yogurt that I make in the Luvele Yoghurt Maker works for me and is of great benefit for treating my IBS. Using a commercially available yogurt (Vaalia Natural Yogur... Voir plus
"Not just another Appliance Brand" Luvele is devoted to educating and producing innovative, premium kitchen appliances for a healthy food lifestyle. Shop for 24 Hour Yoghurt Makers, Food Dehydrators, Meat Grinders, Vacuum Sealers & more!
Units 8, 9, 10 Parkside, Shortgate Lane, BN8 6DG, Laughton, Lewes, East Sussex, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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I order the Luvele express dehydrator and Mesh sheets. I received the dehydrator really quickly but the sheets were missing. The customer service was brilliant. When the parcel failed to arrive a couple days later they sent out replacements straight away. Am a vwry happy customer. Can't wait to start using.
Will definitely order from them again

Réponse de Luvele (UK) Limited
Bought this slicer to cut my beef and lamb joints etc. Does a great job and is more efficient than cutting with a knife, seem to get more meat for your money and all evenly cut. Well satisfied.

Réponse de Luvele (UK) Limited
Only bought couple of product but they do there job well delivery and communication as expected all very good

Réponse de Luvele (UK) Limited
Excellent customer service.
The goods are the best value for money.
First class all round
You could. not do better.

Réponse de Luvele (UK) Limited
Had there product for 1 half years now still going strong very happy

Réponse de Luvele (UK) Limited
Great quality item, arrived quickly and well packaged. Good price.

Réponse de Luvele (UK) Limited
A simple and easy to use yoghurt maker. Great for the SCD diet.

Réponse de Luvele (UK) Limited
Cut cold meat excellent. Struggles a bit on large tin bread as it seems to catch the top edge but on small bloomers OK. Overall happy with it.

Réponse de Luvele (UK) Limited
Brilliant company I would highly recommend this company customer service is brilliant, nothing is too much for them and the products are fantastic.

Réponse de Luvele (UK) Limited
Great product and great after sales service!

Réponse de Luvele (UK) Limited
Well made product, very well packaged, prompt delivery.
Yogurt maker has been in use for about 3 months and I haven't had a failed batch yet.

Réponse de Luvele (UK) Limited

Réponse de Luvele (UK) Limited
Reasonable price, goods as described, good communication on progress of order and delivery as per timescales provided. Vacuum sealer really does work to keep food fresh.

Réponse de Luvele (UK) Limited
Great Donks, mincing made easy, sausage making more difficult, but hey it's a mincer ! Truly a good mincer, I stopped making sausages, make burgers, quicker, easier and just as tasty !

Réponse de Luvele (UK) Limited
What a pleasure to deal with a support team to resolve a problem. Their response was immediate and guidance to resolve the problem excellent and a very happy customer at the end of the day.

Réponse de Luvele (UK) Limited
Great customer service: Parcel Force wasn't able to deliver the parcel (signature needed) and this got delay by weeks. It was a frustrating situation but the customer service team was spot on. They re-sent me the dehydrator in a day and with some free trays.
Really quick to reply and followed up till the package was delivered.

Réponse de Luvele (UK) Limited
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