We had a great experience. Deanna was helpful and supportive throughout, taking the time to understand what we needed and find the right printer for our office. The delivery team was also polite and h... Voir plus
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We have just had our new photocopier delivered. Both our new engineers attended (Mark and George), so we got to meet them at the start of our contract. Claire Smith was very helpful in leading us th... Voir plus
Mark and George came to our office yesterday on a speedy arrival. Our printer broke the following evening, we phoned the company in the morning and they said we can fit you in later in the afternoon.... Voir plus
Outstanding service and after care assistance. Our two Toshiba copiers are coping well in our new premises and the care and attention to detail shown, in particular, by Charlie Mepstead have been very... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
My Group Printing is a MyGroupSolutions company formed in 1995. My Group Printing is a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware including multifunctional printers, photocopiers and desktop devices for businesses of any size throughout the UK. Our sister companies, My Mailing Room and MyGroupSecurity offer franking machines, folding and inserting machines, letter openers, X-Ray mailroom security equipment and other security products for businesses For more information about our printers, photocopiers and print management software please visit our website or give our friendly team a call on 01322 643826.
Coordonnées de contact
Unit 1 Swan Business Park, Sandpit Road, DA1 5ED, Dartford, Royaume-Uni
- 01322 643826
- enquiries@mygroupprinting.com
- www.myprintingroom.com
5,0
Excellent
231 avis
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Deanna was great,very professional and…
Deanna was great,very professional and friendly
We would highly recommend Deanna and My Group Printing
16 janvier 2024
Avis spontané
Réponse de My Group Printing
Hi Robert, Thank you for your fantastic review! We’re delighted to hear that Deanna provided you with professional and friendly service. Your high recommendation of Deanna and My Group Printing means a lot to us. Please let us know if there’s anything else we can assist you with. Thanks again, Tim
Very happy with the company
Very happy with the company. Great service. Fast response time, friendly staff. Many thanks for your support, especially George and Mark.
31 janvier 2024
Avis spontané
Réponse de My Group Printing
Hi Justyna, Thank you for your wonderful review! We’re thrilled to hear that you are very happy with our company and the service provided. It's great to know that our response time was fast and that our staff were friendly and supportive, especially George and Mark. If you need any further assistance with your printer, we're always here to help. Kind regards, Tim
Mark and George were informative and…
Mark and George were informative and installation was very quick. I have been very pleased with the total service from all staff involved
17 janvier 2024
Avis spontané
Réponse de My Group Printing
Thank you for your great review! We’re thrilled to hear that Mark and George were informative and that the installation of your new office printer was quick. Your satisfaction with the total service from all our staff is very important to us, and we appreciate your kind words. Thanks again, Tim.
Very experienced engineers that set the…
Very experienced engineers that set the printer up without any fuss and made sure all the functions were working before they left. Excellent experience. Thank you.
20 décembre 2023
Avis spontané
Réponse de My Group Printing
Hi Mark, Thank you for your excellent review! We’re very happy to hear that our experienced engineers set up your new office printer smoothly and ensured all functions were working perfectly before they left. Thank you for sharing your positive experience. Tim
Would Recommend
Deanna & the team were extremely helpful, knowledgeable & attentive throughout the process. You are in safe hands with the team, who will assist in anyway they can. Would recommend 100%
15 novembre 2023
Avis spontané
We have been using My Printing Room for…
We have been using My Printing Room for over a year now and happy with the overall customer service and the printers we hire off of them, especially our HP Wide Format, since this was installed we have had no issues.
Will highly recommend 10/10 service.
16 novembre 2023
Avis spontané
Helpful & Professional
Mark & George were very professional and helpful when attending our charity office to set up our new printer. Explained all the functions clearly and demonstrated how to operate the printer.
24 octobre 2023
Avis spontané
Knowledgeable and pleasant
Mark and George were knowledgeable and pleasant and soon had our laptops talking to the printer.
17 octobre 2023
Avis spontané
Excellent service
Mark and George came today and set up our new work printer. They were on time and very professional.Nothing was too much trouble. Will definitely recommend.
13 octobre 2023
Avis spontané
Amazing customer care from Mark!
I was initially experiencing frequent jamming issues with my printer and decided to call in an engineer for assistance. Mark, the engineer who came to help, not only efficiently resolved the jamming problems but also demonstrated exceptional dedication and expertise by identifying and fixing other issues with the printer. His commitment to going the extra mile to find comprehensive solutions was truly impressive, and he ultimately got my printer back in perfect working order. Thank you for a job well done!
4 octobre 2023
Avis spontané
Their service is perfect
Their service is perfect, very helpful and fully available to assist when needed
25 septembre 2023
Avis spontané
At a fast paced school
At a fast paced school, We need a fast paced service. & that exactly what we get! The service here when they come to assist is just the absolute best! Thank you so much for all the help and hard work in finding the solution to the technical issues very promptly. Always a pleasure to work along side you guys! A Fantastic team! Always smiling too! Thank you so much guys!
25 septembre 2023
Avis spontané
Réponse de My Group Printing
Thank you for leaving a 5 star review. We know as a business how important your printer is, so we always try and be quick as possible when you need us.
Outstanding and Friendly Service
The service from My Printing Room has been outstanding. Deanna was prompt, knowledgable and extremely friendly when helping us choose the correct product for our office. We were kept informed of lead times and delivery estimates and when the copier arrived, Mark and George were very helpful and patient with setting it up for us. We wouldn't hesitate to recommend the team and thank them for all their help.
13 septembre 2023
Avis spontané
Réponse de My Group Printing
Thank you for leaving such a detailed review and for your recommendation. We try to combine a deep knowledge of our business printers alongside a friendly approach to make finding a new printer for your office as simple as possible. Thank you again for your review and I will share this with the team.
Great service from My Printing Room!
The service from My Printing Room has been excellent, from the initial printer installation, which was very efficient and effective, to the quick response to subsequent requests for support.
Many thanks
James
13 septembre 2023
Avis spontané
Réponse de My Group Printing
Thank you James for leaving us such a great review. We really appreciate you taking the time to review not just the initial installation of your new office printer, but also when we have provided additional support too.
Great Company for Printers
Communication was great - Service and pricing was also spot on. Highly recommend.
17 juillet 2023
Avis spontané
Réponse de My Group Printing
Thank you David, your 5 star review and recommendation is greatly appreciated.
Excellent service
Excellent service as always from Claire. Mark and George were brilliant installing the new machine quickly and efficiently. Highly recommend all three of them.
27 juillet 2023
Avis spontané
Réponse de My Group Printing
Thank you for your lovely review. We're extremely happy to hear that the My Printing Room team provided you with excellent service and a seamless installation of your new printer. Your recommendation means a lot to us and if you ever need further assistance, don't hesitate to contact us.
I have nothing but praise for this…
I have nothing but praise for this company. Claire has been a massive support and source of advice from day1. I was invited into their office to view the machine to make sure it met my needs and the team were very helpful with all of my questions.
After the printer was delivered any training queries were answered very quickly. Thank you
1 juillet 2023
Avis spontané
Réponse de My Group Printing
Thank you Daniel for leaving a review and your comments about how helpful Claire and the team have been. It’s lovely to meet customers face to face again and even better when we get to show off our equipment. We really appreciate your review and kind words, plus taking the time to visit our office in Greenhithe.
Thank you Deanna
Deanna dealt with our order really quickly and answered all questions we had. The printer was delivered quickly and the old one picked up. It was efficient and seamless.
22 juin 2023
Avis spontané
Réponse de My Group Printing
Thanks Alice for your review. I am extremely please to read that the order and installation of your new office printer was efficient, seamless, and that we were also able to remove your old photocopier. I will be passing your kind words onto Deanna and the team.
5 star service
I have had the pleasure to deal with this company on several occasions to rescue my printer. I cannot thank Mark Hallum enough for his time and patience in fixing the IT problem associated with the printer. The service he provided was quick, friendly and very efficient as well as being very knowledgeable, thank goodness for that as I am a bit of a technophobe. Well done!! you deserve a 5 star review. Thank you!!
7 juillet 2023
Avis spontané
Réponse de My Group Printing
Thank you, Paula, for your fantastic 5-star review! The My Printing Room team is always available to help a technophobe, so we are delighted that Mark has been able to assist you with your printer. Providing quick, friendly, and efficient service is what we aim for. If you ever need assistance in the future, don't hesitate to contact us.
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