Onlinereality Avis 

1 915
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Speedy delivery and great product. They also have a large selection of different materials and styles which made it easy finding the exact right thing that we needed.

Noté 5 sur 5 étoiles

We ordered two Anders Large Bar Tables and Rosie Bar Stools for the lunch area in our training room. They look fantastic and have received countless compliments. We also received excellent service fro... Voir plus

Noté 2 sur 5 étoiles

Ordered some outdoor furniture & was initially impressed by how promptly my order was processed. However after 8 weeks of waiting with nothing to show for it, I have now asked to have my mone... Voir plus

Noté 5 sur 5 étoiles

Ordered a desk and credenza unit - lovely furniture and the installation service was excellent. Arrived on time, professional and friendly team. Customer service was great too when the order was bei... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de bureau
  2. Magasin de meubles
  3. Magasin de fournitures de bureau

Écrit par l'entreprise

Office Reality Ltd was formed in 2003. Since then we have been supplying affordable, high quality furniture to companies of all sizes throughout the United Kingdom as well as Internationally.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 915)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic goods and company

I ordered the MJ Big Folding Chair for my mum as she is disabled and needed a chair for her kitchen. The chair is really good quality, folds up and can be tucked away, but most of all it is sturdy and well worth the money and delivery was quicker than expected.
I would definitely recommend the product and the company.

5 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Recently ordered some coffee tables for our church. Customer service was excellent. I emailed with a query and had a quick response and was able to choose a delivery date. This was our second purchase and would definitely recommend.

5 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Do Not Order From These People

Order never received despite numerous telephone calls.
No calls back despite promises
No email received with update despite promises.
No refund received.
Do not order from these people

28 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Will come back!

Item was delivered on time as per regular updates.

The desk is perfect and very very easy to assemble! Will be ordering from you again for sure.

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

We recently extended our building and…

We recently extended our building and had to furnish a large dining room area. Cafe Reality's prices were very good and delivery for the chairs was next day. The tables were a little longer, but delivered on the advised date. A good company to deal with.

19 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

New Reception Desk

Our company ordered a new reception desk. We received regular communication on delivery dates and times. The desk arrived fully assembled and free of any marks and blemishes. Great service, would recommend

20 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent products, fantastic customer care

We were a private customer with only a small order as opposed to commercial customers however this didn't make a difference to Online Reality (unlike other companies who weren't prepared to help us). Both Nathan and Tom were very helpful and efficient providing us with information on the product range available right through to processing our order. A very efficient and friendly service throughout and the products ordered were of high quality. Would definitely recommend these guys.

14 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Café Reality: Plaza Outdoor Aluminium Table

Delighted with my new Plaza Outdoor Aluminium Table, which was delivered on the date I selected when ordering (the only criticism being that there was no delivery tracking). The table was easy to put together and is everything I hoped it would be in terms of design and functionality: the aluminium surface of the top wraps around the edge of the wooden/composite body, protecting the latter from any water ingress, while the aluminium base has a weighty cast-iron insert which renders the table immune to the ferocious winds which periodically afflict my garden. Finally, the table is has a nicely polished finish on the top and base, giving it a smart appearance and adding to the quality feel. For just £48, including shipping, this is a fantastic option if you want a stable, rustproof outdoor table that will stand up to the elements all year round.

5 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

First the lost my money for 6 days

First the lost my money for 6 days
Second Gave my 2 prices for chairs, then insisted
they have not and stuck by the higher price
Third I ordered brown chairs and got black ones
forth One chair there was hardly any padding on
one chair the did replace the seat.

All in all a very bad experiance and will not
go back to shop with them ever again

11 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Service was exactly as you would…

Service was exactly as you would expect, from purchase to delivery. Nathan called a few days after delivery to check everything was ok. The Percy Poly side chairs are exactly what I wanted and are sturdy, comfortable and a good size to accommodate everyone.

3 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Nightmare to deal with if you encounter any issues

Ordered desk dividers from this company and manufacturer sent the wrong colour in error. Three weeks later and after much chasing, a courier finally collected these. Then a week later, again after chasing, I finally got confirmation they'd process my refund. So almost a month of hassle resulting in many calls and emails (and having to store 8 large desk dividers!). I'm sure they're an ok company if your order goes through ok, but a nightmare when there's an issue!

4 août 2023
Avis spontané
Logo de Onlinereality

Réponse de Onlinereality

Hello Vicki,

Apologies for the issues you experienced with your order. Unfortunately the range in colours was reduced recently meaning your original choice of Chaucer (a mid grey) was unavailable. You should have been notified of the change and I am sorry you weren't. Reference to the collection, this was done at the soonest possible opportunity, Unfortunately we didn't have a vehicle in your area prior to the 24th.

Kind Regards,
Online Reality.

Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service. After hunting round for a specific type of desk, I called on these guys and they arranged everything, sorted payment, advised delivery, and even called the day before the delivery to let me know that everything was on its way. Even after the delivery, they checked in to see if all was ok. I couldn’t ask for a better personal service. Would most definitely recommend to anyone, as they certainly took the stress out of shopping.

14 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Office chairs

Ordered two chairs for our office space and they are great, sturdy and colourful. Quick delivery and great communication. Thank you!

7 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

The item I needed was not in stock, excellent communication from Nathan Roberts who quickly identified a comparable replacement and kept me informed of the status of the delivery. The chair I received is superb and I think it will last many years. I always go to Office Reality for all furniture and chair requirements as their pricing is always keen.

17 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

We have all the partitions in place, and they have helped us greatly in terms of privacy and sectioning the office up whilst looking sleek and professional. We like the fact that we can easily move them around should we require to change the office layout. The delivery driver was also really nice and followed our instructions in terms of dropping off the partitions on the day. Many thanks to you and your team for your assistance.

3 août 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus