Absolutely great service by Yvonne/ivon/evon she provided me well class service she was so helpful and trust me. The first step is to take the first step and she was able to help me do this. She was s... Voir plus
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Got a letter from Opos asking me to pay a £254+ which I supposedly own to Scottish Power. I have never had an account with Scottish Power. So how will I be owing them. Spoke to Scottish Power and they... Voir plus
L'entreprise a répondu
I’d overpaid a debt and they called and told me and have arranged the refund in next few days hopefully x I will wait to see hopefully it arrives as lady on phone was lovely x
Yvonne was extremely patient with me listing my circumstances and financial woes . I received some great advice and pointers related to my specific complex situation. Thank you !
À propos de l'entreprise
Informations provenant de diverses sources externes
Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state of the art service centre in West Dumbartonshire. Founded in 2008, Opos has grown from strength to strength in what is a highly competitive and stringently regulated environment through a continued commitment to excellence, development and an ethical approach to collections. We are authorised and regulated by the Financial Conduct Authority. We are members of the Credit Services Association as well as founding members of the Scottish Compliance Forum. Opos is proud to be a leader in driving best practice across the financial services industry and our tailored approach to each of our clients ensures that the best outcomes for them, and their customers, are at the forefront of every decision we make.
Coordonnées de contact
Meadowbank Street 15, G82 1JR, Dumbarton, Royaume-Uni
- 0141 428 3990
- general@oposlimited.com
- www.oposlimited.com
4,2
Bien
1 k avis
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service friendly helpful staff
23 avril 2026
Avis spontané
they are the biggest Harassment …
they are the biggest Harassment company they refuse to give all the data they have on a person so looks like a claim got to go in for this i have advised my client to now refuse to talk or make any contact with these scum
21 avril 2026
Avis spontané
The person I spoke to
The person I spoke to . I think her name may have been Zen. I have memory loss. I have no knowledge of the debts. Zen was very kind and patient with me. Thank you for your kindness and support.
21 avril 2026
Avis spontané
Spoke with Danny
Spoke with Danny, fantastic customer service and understanding
21 avril 2026
Avis spontané
What a bunch of contradictory crooks…
What a bunch of contradictory crooks tell you 1 thing then do another, cant talk about more than 1 item without you ringing back after each 1 , customer service is ice cold if i could rate no stars i absolutely would, dont give these any money or time
20 avril 2026
Avis spontané
Very helpful and understanding couldn't…
Very helpful and understanding couldn't fault them one bit my debts are clear now many thanks to the team great work
20 avril 2026
Avis spontané
I’d overpaid a debt and they called and…
I’d overpaid a debt and they called and told me and have arranged the refund in next few days hopefully x I will wait to see hopefully it arrives as lady on phone was lovely x
20 avril 2026
Avis spontané
Yvonne was extremely patient with me…
Yvonne was extremely patient with me listing my circumstances and financial woes . I received some great advice and pointers related to my specific complex situation.
Thank you !
20 avril 2026
Avis spontané
Absolutely great service by…
Absolutely great service by Yvonne/ivon/evon she provided me well class service she was so helpful and trust me. The first step is to take the first step and she was able to help me do this. She was so professional so kind so friendly and I would advise if you contact OPOS then you should definitely ask for Yvonne/ivon/evon.
20 avril 2026
Avis spontané
Gillian was a great help on the call…
Gillian was a great help on the call this afternoon. Thank you!
20 avril 2026
Avis spontané
Chelsea was very helpful and clear.
17 avril 2026
Avis spontané
Danny from customer service
I spoke to a lovely man called Danny who was extremely understanding and did his very best to help me out.Gave me all the advice and information i needed clearly.
He is an absolute credit to the company and deserves a massive pat on the back.
17 avril 2026
Avis spontané
Alison was very helpful
Alison was very helpful with my mental health and helping me how to pay my debt back best very good customer service listened paid attention and was very sympathetic however direct .
16 avril 2026
Avis spontané
Réponse : Opos Limited
Thank you for your feedback. We’re really pleased to hear that Alison was able to support you with empathy and clarity, especially around such an important matter. It’s great to know she listened carefully and provided helpful guidance—we’ll be sure to share your kind comments with her.
Dan was very polite and helpful and…
Dan was very polite and helpful and done everything to solve my issue
15 avril 2026
Avis spontané
Réponse : Opos Limited
Thank you for your feedback. We’re pleased to hear that Daniel was polite and helpful, and that he worked to resolve your issue—we’ll be sure to pass on your kind comments.
Very helpful and understanding
Very helpful and understanding. Yvonne was very kind and well informed.
14 avril 2026
Avis spontané
Réponse : Opos Limited
Thank you for your kind feedback. We’re delighted to hear that Yvonne was helpful, understanding, and well informed—we’ll be sure to share your comments with her.
Beware, Scammers
Got a letter from Opos asking me to pay a £254+ which I supposedly own to Scottish Power. I have never had an account with Scottish Power. So how will I be owing them. Spoke to Scottish Power and they could not find me in their system. When a tried to speak to Opos, they refused to help because I wouldn’t give them too much personal details which they claim was for security purposes. I was uncomfortable providing too much personal details because already I suspect they are scammers.
14 avril 2026
Avis spontané
Réponse : Opos Limited
Thank you for your feedback. We’re sorry to hear about your concerns and understand why this situation may feel unsettling.
We’d like to reassure you that we are a legitimate company and are regulated by the Financial Conduct Authority. To protect your personal information, we’re required to complete data protection security checks before discussing any account details. This ensures we’re speaking with the correct person and keeping your information safe.
We appreciate your caution and would be happy to explain the process further if that helps put your mind at ease. Please contact us on 01414283990 or email us at general@oposlimited.com.
Réponse : Opos Limited
Thank you for your feedback. We’re really pleased to hear you found the support helpful and understanding, and that it made such a positive difference for you.
My experience was down to the empathy…
My experience was down to the empathy of Yvonne, who was professional, yet so kind. She made the difficult conversations just that bit more calm.
She really was great and deserves recognition for her fantastic manner.
13 avril 2026
Avis spontané
Réponse : Opos Limited
Thank you for sharing your experience. We’re so pleased to hear that Yvonne supported you with such empathy and professionalism during a difficult time.
Spoke with a love lady called Jennifer…
Spoke with a love lady called Jennifer who was very friendly and polite and very patient with me. Very good customer service
10 avril 2026
Avis spontané
Réponse : Opos Limited
Thank you for taking the time to share your feedback. We’re pleased to hear that Jennifer was able to assist you during your call. We’ll be sure to pass your comments on to her, as we know she’ll appreciate it.
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