Hugh was very helpful. I am suffering with mental health and everything has been very daunting however speaking with Hugh today going through everything the care and empathy he showed made my experi... Voir plus
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Lisez les avis des autres
The advisor, Sruh, was incredibly kind, compassionate and understanding. Despite discussing quite emotionally taxing topics he was still able to guide me to next steps, and held the space for me as ne... Voir plus
L'entreprise a répondu
I can’t remember his name but some guy that helped me understand and resolve the situation was clear and direct. Trying to call people about things can be hard through various reasons (dodgy landline,... Voir plus
L'entreprise a répondu
DO NOT BE FOOLED BY THESE CROOKS! Like the title says, this company is chasing me for a few hundred pound debt which is over 20 years old. The debt was called a loss by the company I borrowed off a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state of the art service centre in West Dumbartonshire. Founded in 2008, Opos has grown from strength to strength in what is a highly competitive and stringently regulated environment through a continued commitment to excellence, development and an ethical approach to collections. We are authorised and regulated by the Financial Conduct Authority. We are members of the Credit Services Association as well as founding members of the Scottish Compliance Forum. Opos is proud to be a leader in driving best practice across the financial services industry and our tailored approach to each of our clients ensures that the best outcomes for them, and their customers, are at the forefront of every decision we make.
Coordonnées de contact
Meadowbank Street 15, G82 1JR, Dumbarton, Royaume-Uni
- 0141 428 3990
- general@oposlimited.com
- www.oposlimited.com
4,3
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kieran showed great customer service…
Kieran showed great customer service and was very polite
11 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for your kind feedback. We’re delighted to hear that Kieran provided great customer service and was polite throughout your interaction. We’ll be sure to pass your positive comments on to him. We really appreciate you taking the time to share your experience!
Spoke to Danny about my account today…
Spoke to Danny about my account today was helpful about my situation was polite and friendly
11 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for your kind feedback. We’re pleased to hear that Danny was helpful, polite and friendly when discussing your situation. We’ll be sure to pass your lovely comments on to Danny. Thank you for taking the time to share your experience!
I was with one of oops representatives…
I was with one of oops representatives his name was Chris and he made the whole process very clear, fair and fast and he scheduled our interactions around a time that suited me the whole experience was very friendly and professional.
11 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Chris made the process clear, fair and straightforward, while also arranging your interactions at times that worked well for you.
It’s fantastic to know that you found the experience friendly and professional. We’ll be sure to pass your kind comments on to Chris — they’ll be greatly appreciated.
Communications
I found the telephone advisor to be kind and helpful which exceeded my expectations given my late response to my case. He goes by the name ‘Hugh’
11 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for taking the time to share your positive feedback. We’re delighted to hear that Hugh was kind, helpful and supportive, particularly given the circumstances surrounding your case. It’s wonderful to know that his approach exceeded your expectations. We’ll be sure to pass your kind comments on to Hugh.
Amazing clear…
Amazing clear communication,professional and very polite thank you agent: Chris
11 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for your fantastic feedback! We’re delighted to hear that Chris provided clear communication and was professional and polite throughout your interaction. We’ll be sure to pass your kind words on to Chris. Thank you for taking the time to share your experience!
Kieran was really understanding of the…
Kieran was really understanding of the situation helpful and empathetic with a polite approach
10 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you so much for your kind feedback. We’re delighted to hear that Kieran was understanding, helpful and empathetic throughout your experience. We’ll be sure to pass your lovely comments on to him. We really appreciate you taking the time to share your experience.
I called up with some confusion with a…
I called up with some confusion with a change of amount owed and the rep I spoke to Kieran was really helpful trying to get to the bottom of it. He was very patient and explained very clearly and easily
9 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that Kieran was able to help resolve the confusion around the amount owed and that he took the time to explain everything clearly and patiently.
We’ll be sure to pass your kind feedback on to Kieran. We really appreciate your feedback and are pleased we could provide you with the support you needed.
Thank you so much to Kieran (I hope…
Thank you so much to Kieran (I hope that I have spelt your name correctly!)
Helped to quickly get the expenditure and a price plan active, wry polite and courteous manner. Thank you so much
7 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you so much for your lovely review! We’re delighted to hear that Kieran was able to assist you quickly and efficiently, and that you found him polite and courteous throughout. We’ll be sure to pass your kind feedback on to Kieran. Thank you again for taking the time to share your experience with us!
DO NOT BE FOOLED BY THESE CROOKS!
DO NOT BE FOOLED BY THESE CROOKS!
Like the title says, this company is chasing me for a few hundred pound debt which is over 20 years old. The debt was called a loss by the company I borrowed off a long time ago, after 6 years the debt is statute barred, meaning it is no longer enforceable by the courts unless I make let’s say a £1 payment on which then reactivates this debt. If your debt is 6 years old or over and you haven’t paid just forget it, block their numbers and even get a letter sorted for harassment.
4 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for taking the time to share your feedback. We’re sorry to hear that you have concerns regarding the contact you’ve received about this account.
We take concerns of this nature seriously and would welcome the opportunity to review the matter with you. The circumstances and status of individual accounts can vary, so we would encourage you to contact our team directly with your details so that we can investigate the account and address any concerns you may have.
We’re committed to treating all customers fairly, respectfully and professionally, and we’re sorry that your experience has left you feeling otherwise.
Helpful and professional
I spoke with the Opos agent and he helped me with my enquiry. Very helpful and professional. Thank you
4 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear that you found our agent helpful and professional and that they were able to assist with your enquiry.
We’ll be sure to pass your kind feedback on to the agent.
Connor was incredibly helpful and…
Connor was incredibly helpful and courteous throughout. He took the time to gather my information and assured me he would investigate the payment details and follow up with me.
Mr Battiste
3 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for your kind words. We’re delighted to hear that Connor was able to assist you and provided such helpful and courteous service. We appreciate you taking the time to share your experience and will be sure to pass your feedback on to Connor. We hope to have the opportunity to assist you again in the future.
I had Keiran deal with me
I had Keiran deal with me. Excellent service. Very professional & understanding. Really good at his job. Great advice & aftercare help.
2 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you so much for your fantastic feedback! We’re delighted to hear that Kieran provided you with such professional, understanding and helpful service. It’s wonderful to know that his advice and aftercare support made a positive difference. We’ll be sure to pass your kind words on to Kieran — he’ll be very pleased to hear them. Thank you again for taking the time to share your experience!
recently have been getting phone calls…
recently have been getting phone calls and texts from this company never heard of them before, and def never had any kind of account with them before, keep blocking there number but keep phoning and texting my on different landlines and even mobile numbers. never received any information from them in post of email what is about. i know have no debts in default at moment. so god knows what kind of scam there running. scared for people who might fall for this and lose money to them. have kept screen shot of latest text. never will answer them as all it feels like is a scam , even my phone says is possible scame
2 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for taking the time to share your concerns. We’re sorry to hear about the experience you’ve had with the calls and messages you’ve received.
We take concerns regarding communications very seriously and would like the opportunity to look into this for you. Please contact us directly with the relevant details, including a screenshot of the message you received, so that we can investigate and clarify the situation.
We understand your concerns and appreciate you bringing this to our attention. We’re committed to ensuring that our communications are clear, appropriate, and handled professionally.
Réponse de Opos Limited
Thank you so much for your kind words! We’re delighted to hear that you found our team helpful and understanding. Your feedback is greatly appreciated.
Customer service were helpful
Customer service were helpful, clear and efficient.
1 septembre 2026
Avis spontané
Réponse de Opos Limited
Thank you for your positive feedback! We’re pleased to hear that you found our customer service team helpful, clear and efficient. It’s great to know we were able to make the process straightforward for you, and we’ll be sure to share your kind words with the team.
Réponse de Opos Limited
We’re sorry to hear that you’ve been left feeling this way. We understand how frustrating it can be if you feel you haven’t been provided with the information or proof you’ve requested.
We take your concerns seriously and would like the opportunity to look into what has happened and clarify the information provided to you. Please contact us directly with further details so we can investigate this and address your concerns appropriately.
Thank you for bringing this to our attention.
Réponse de Opos Limited
Thank you for your lovely feedback! We’re delighted to hear that you found our agent friendly and easy to deal with. We’ll be sure to pass your kind comments on to the team — it’s great to know you had such a positive experience.
The lady I had just spoken to was so…
The lady I had just spoken to was so understanding and very very helpful she explained in detail of my circumstances also questions that I asked she has given me advise and sent me links if anything was to change with my circumstances it was so nice taking to her also sympathy really nice lady I don't know her name but she has a happy voice with good spirit I am a very happy customer
Thank you Miss Lady 28
28 août 2026
Avis spontané
Réponse de Opos Limited
Thank you so much for your wonderful feedback! We’re really pleased to hear that our agent was understanding, helpful and took the time to explain everything clearly. It’s lovely to hear that you felt listened to and supported throughout the conversation. We’ll be sure to share your kind words with the team. Thank you for taking the time to leave such a lovely review!
Was really nice gay and he was very…
Was really nice gay and he was very understanding thank you
27 août 2026
Avis spontané
Réponse de Opos Limited
Thank you for your lovely feedback! We’re really pleased to hear that the agent you spoke with was friendly and understanding, and that they were able to help. We really appreciate you taking the time to leave us a review.
Donna was an absolute angel she gave me…
Donna was an absolute angel she gave me all the information I needed and more. She’s a credit to the company thanks for your advice and support ☺️
25 août 2026
Avis spontané
Réponse de Opos Limited
Thank you so much for your wonderful feedback. We’re delighted to hear that Donna provided you with all the information, advice, and support you needed. We’ll be sure to pass your kind words on to her — she’ll be thrilled to know that her help made such a positive difference. Donna is certainly a valued member of our team, and we truly appreciate you taking the time to share your experience
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