I spoke to a lady named Halina, she was very professional, polite , and helpful. When you’re experiencing financial difficulties and have no way to resolve the situation, if you speak to a person that... Voir plus
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DO NOT BE FOOLED BY THESE CROOKS! Like the title says, this company is chasing me for a few hundred pound debt which is over 20 years old. The debt was called a loss by the company I borrowed off a... Voir plus
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Hugh was very helpful. I am suffering with mental health and everything has been very daunting however speaking with Hugh today going through everything the care and empathy he showed made my experi... Voir plus
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The advisor, Sruh, was incredibly kind, compassionate and understanding. Despite discussing quite emotionally taxing topics he was still able to guide me to next steps, and held the space for me as ne... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state of the art service centre in West Dumbartonshire. Founded in 2008, Opos has grown from strength to strength in what is a highly competitive and stringently regulated environment through a continued commitment to excellence, development and an ethical approach to collections. We are authorised and regulated by the Financial Conduct Authority. We are members of the Credit Services Association as well as founding members of the Scottish Compliance Forum. Opos is proud to be a leader in driving best practice across the financial services industry and our tailored approach to each of our clients ensures that the best outcomes for them, and their customers, are at the forefront of every decision we make.
Coordonnées de contact
Meadowbank Street 15, G82 1JR, Dumbarton, Royaume-Uni
- 0141 428 3990
- general@oposlimited.com
- www.oposlimited.com
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A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Dealt with my problem swiftly
Dealt with my problem swiftly. Very clear communication.

Réponse de Opos Limited
Donna was so lovely and helpful
Donna was so lovely and helpful. Couldn’t have been kinder.. she’s an absolute asset to you. Thank you!!

Réponse de Opos Limited
Spoke with Christopher
Spoke with Christopher, who was understanding, helpful and patient.
He gave me all the relevant information and support I needed. Made me feel at ease and not more stressed than I already feel.

Réponse de Opos Limited
Bunch of plebs
Bunch of plebs, Complete chancers that buy old debts that are not legally enforceable.
Companies like this buy debt portfolios that are packed with statute barred debts for pennies on the pound
For example I checked a Debt Portfolio site where they sell bundled debts to parasites like this, one of the files they were selling for £5000 had a debt value of £30,000,000. Meaning there were thousands upon thousands of old debts totalling £30 million that companies like this buy for £5000
Now you understand why they are so relentless and nasty ! Why they break the law and breach numerous guidelines set for the financial industry. Imagine if you can scare people into paying just 10% of all those debts that’s £3,000,000 made from £5000 just 5% bags them £1.500.000
If a debt is statute barred it is no longer legally enforceable, they cannot do a thing to get it, the only thing they can do is constantly chase you and hope they panic you into paying them
Laugh at them !
They have no power !
Like the title suggests a bunch of plebs
If you see a CCJ appear against your name simply contact the issuing court and tell them that the debt is not yours, you requested the company prove it was yours with A true signed original copy of the agreement showing a clear wet signature, The deeds of assignment showing all signatories NOT a notice of assignment and an up to date statement showing all payments made to the account within the last 6 years
The CCJ will be set aside and removed
Then make a formal complaint to the FCA / FSA / Financial Ombudsman about their conduct
Do not let these muppets worry you or cause you anxiety ! They have zero power ! They cannot do anything !
Never give them any personal data ! Never comply ! Block their phone numbers. Only communicate via email,
If they arrive at your property without a Court writ signed by a judge that day known as a WET SIGNATURE call the police and tell them you are being harassed
If they arrive with photocopied paperwork without a WET SIGNATURE call the police as they are committing fraud !
They cannot gain entry to your house, they cannot take any of your property without a court decision ! The court will contact you if this happens and you will get time to respond
Simply say what I have said above
Do not admit liability for any debt ever ! As far as your concerned it’s not yours and never was
** EDITED AFTER OPOS RESPONSE**
Hi Opos
Your reply is fantastic as it clearly shows how unhappy you are at my factual review………
Now I suggest you get a pen and paper and take some notes……
As per the Consumer Credit act which covers debts of Credit / Store Cards, Loans etc A debt is statute barred if nobody has admitted liability for it and no payments have been made too it in a 6 year period - FACT from Date of Default….
FACT ! UNDENIABLE FACT - There are ZERO circumstances that changes this fact ! The burden of proof and lawful requirement falls on you to prove a debt is not statute barred and this consists of a Section 77-79 Request WHERE YOU must provide a True Signed Original Copy of the Agreement, An up to date statement of the account showing all payments made too it within a 6 year period and The Deeds of Assignment NOT a notice of assignment….
Some debts are not covered by the Consumer Credit Act such as HMRC, Council Tax
However ANY ACCOUNT that relates to a Credit Card, Store Card, Loan the law is very clear ! 6 Years in England and Wales 5 years in Scotland !
Actually in England and Wales the debt still exists HOWEVER it cannot be legally recovered in a Court. But in Scotland the debt no longer exists at all ! Pooof Gone
Also ! You say your regulated by the FCA yet you constantly breach FCA guidelines…..
Specifically this…..
CONC 7.15.8
01/04/2014
R
A firm must not continue to demand payment from a customer after the customer has stated that he will not be paying the debt because it is statute barred.
[Note: paragraph 3.15b of DCG]
It’s wonderful to see your desperation though,
For anybody reading….. if you get a random CCJ appear, Contact the issuing court and tell them this debt is not yours ! You have requested the company who have applied for a CCJ to prove the debt is yours AND not statute barred, You asked them for the 3 Documents mentioned above and they have not provided them to you
I guarantee you ! Cast iron Guarantee the CCJ WILL be set aside,
If they prove the debt is not statute barred offer them £5 a month, if they refuse tell them to take you to court where you can tell the judge you offered all you can afford and they refused, !YOU DO NOT! have to fill out any Income and Expenditure forms, you do not have to give them any personal data at all. Also open a bank account with no overdraft, whatever payment you tell them transfer it to that bank and only use that bank with them ! Never have anymore money in it than that
Do not let these companies scare you !
They have ZERO POWER
NONE

Réponse de Opos Limited
The man i spoke to today is an adsolute…
The man i spoke to today is an adsolute legend,helped me out and explained everything in full,his customer service was amazing

Réponse de Opos Limited
Hugh on 26 06 26 was very helpful and…
Hugh on 26 06 26 was very helpful and kind to me. Great client service. Thanks.

Réponse de Opos Limited
Really good advice
I spoke to Yvonne today who was so friendly and helpful. She helped me to understand my debt and my options. I ended the call feeling more empowered to take control of my debt and finances.

Réponse de Opos Limited
Gillian 🌟
Spoke with the lovely Gillian today who was professional and friendly. Couldn’t thank her enough for her support & understanding

Réponse de Opos Limited
Brandon helped me smile again
I have been very ill recently and phoned to sort out some payments
Brandon answered and sorted everything for me
I was crying happy tears
He gave me the best news I could of wished for
No more to worry about
I cannot thank him enough

Réponse de Opos Limited
Amazing customer service
I received a letter very late due to the postal service being less than desirable, when I rang to discuss my balance an amazing lady called Chelsea talked me through everything, she was so attentive and supportive, I’m pretty rubbish at phone calls and she put me at ease by finding common ground with me to take my mind off the pressure I’d put myself under by making the phone calls ( we spoke about our pets)
I honestly could not fault this amazing human, Chelsea also gave me some support numbers for my mental health, she went above and beyond.
If this amazing human is how this company trains their staff then I’d try find a way to recommend them!
Debt companies can be daunting to many ( including me) but I’m so glad I got to go through these guys.
Thanks again Chelsea, tell your pets I say meow meow, woof woof

Réponse de Opos Limited
I have no debts but I must pay?
Debt collectors using predatory tactics trying to go after me a debt I have no knowledge of as I have no debts. I can only assume this is a zombie debt they are trying to threaten me into paying.
No information about where the "debt" originated or any information on how much it is for. This is a pure phishing expedition and I will be reporting them to the FCA.

Réponse de Opos Limited
Nasty people trying to gather data, and failing to check the information sent!
Acting on the advice of a solicitor!
We’ve proved many many times with Property Deeds and Court letters. Etc etc.
Fraudulent Administration papers. To other Utility Companies.
Oops replied to my zero asking me to call them!
I spent an hour or so where Opps wanted my details…d O.B. ADDRESS, etc etc as they do not have them as I no longer live at. Location they can find, and they have tried.
As the debt that’s accumulated baffles me! They are seeking £400 for a PRE PAID meter!
Scottish Power have some how? Allowed the meter to run up this bill!
We grew up on Pre Paid meters and once the EMERGENCY CREDIT WAS GONE, no gas or Electric could be!
As for your security trap is almost as bad as your Alice Walker junk email and credit searches for my address…READ THE EVIDENCE.
I will now block and report you!
You have the name of the pre owner! All Utility bills are hers

Réponse de Opos Limited
Very amicable and friendly
Very amicable and friendly! Yvonne in particular, made the call seamless and put my mind at rest

Réponse de Opos Limited
The wonderful Yvonne called me earlier
The wonderful Yvonne called me earlier. She had so much empathy and didn’t judge me for one moment. I have had numerous personal issues over the last 6 years, which unfortunately, put me into a debt by a considerable amout. She instantly eased my worries as I am now slowly getting my life back.
The only thing I can say is: Thank you so much.
L.

Réponse de Opos Limited
Absolutely 5 star
Absolutely 5 star, the lady was very kind and helpful from customer service.
She helped me to set up a payment plan, and agreed to an amount what we can afford. I am very grateful and i really appreciated her help and kindness.

Réponse de Opos Limited
Friendly and helpful
Considering why you have to call this company it was not as bad as i thought. They were very helpful and friendly and where not pushy at all about the money that is owed

Réponse de Opos Limited
Just very helpful she was very polite…
Just very helpful she was very polite made me feel at ease thankyou

Réponse de Opos Limited
Excellent customer service
Yvonne was empathetic to the situation and explained things well

Réponse de Opos Limited
A lady who I spoke to called Yvonne was…
A lady who I spoke to called Yvonne was so friendly and helpful, understood my circumstances and situation. She made me feel so comfortable and at ease! We need more people like Yvonne in this world! :)

Réponse de Opos Limited
Brandon was extremely supportive of my…
Brandon was extremely supportive of my circumstances , very thorough to ensure correct support

Réponse de Opos Limited
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