Panache Cruises Avis 

Helen is always extremely responsive and takes time to understand our needs. She has in-depth knowledge of all the cruise ships and plans everything down to the last detail, from the best location of the stateroom through to top and tailing our trip with transfers, hotels etc. She responds promptly and has excellent personal communication skills. Highly recommend.

Panache arena first class cruise agent and all of the staff I have dealt with are incredibly knowledgeable, across the board on all cruise lines and destinations

a very friendly and efficient service as always

Excellent communication and helpful consultant. good prices.

Any company that offers a service should radiate a feeling of professional confidence to those who call!
Panache Cruises; in the person of Saide does this to the letter!
Questions are answered fully and worthwhile suggestions are made.
In short, she is the type of Traveller Agent I prefer to deal with.

Agent was helpful but was slow in providing information about filling out Profile. I had to ask about it. Insurance as suggested was too expensive. Lots of other less expensive options available. Agent could have been more helpful in researching other options. Overall, agent was pleasant and available.

Today we booked a cruise on Explora through Panache via Nicola Tempest. This is actually our second time using this company and I must say it was lovely to have the same agent. Nicola is so easy to talk to extremely knowledgeable and happy to share her own cruise experiences. She goes that extra mile to make sure we we happy with our booking at the best price available.

Having done my research on the cruise I wanted to go on, I made sure I did the same regarding the agency and Panache Cruises consistently came out top. From the first contact I could see why. Helen came straight back to me and the communication was excellent. We changed our original plans to spend more time before and after the cruise in Barcelon/Rome and Helen made personal recommendations which we really appreciated. Would highly recommend Panache and we will be using their services for all future cruises.

Nicola is knowledgeable, professional and with a lovely friendly manner. She has great attention to detail, and is exceptional in her management from booking the cruise, until after you return home after the holiday.
We have booked Explora Journey cruises with Nicola and Panache, and highly recommend them.

Katy always goes above and beyond - nothing is too much trouble for her. She works hard to put together the PERFECT cruise for us... every single time. Thank you, Katy Brennan - much appreciated.

Let's start with the negatives. Nicola works too hard! But on a serious note a credit to the company. I have booked a few cruises with Nicola now, and saying am beyond satisfied is an understatement.Extremely knowledgeable and some one who genuinely cares about your cruise experience from start to finish.if I was some one with friends I would not hesitate to recommend it's a shame am a loner.

Nicola was friendly, professional, knowledgeable and patient it was so easy booking with her as this was my first experience of booking both with Panache and a River Cruise and therefore needed her expertise

Becky was quick to respond to our request and arranged an excellent cabin for us at an excellent price.
She is very responsive to any requests. I would highly recommend recommend using Panache Cruises and Becky in particular.

I have had such a lovely experience booking with Panache Cruises, and especially with Catherine Divan.

I originally contacted Catherine simply to book a cruise. I certainly wasn’t planning to book the whole holiday through one person! But Catherine listened so carefully to what I wanted, understood the kind of trip we were looking for, and came back with such a good and well thought-out proposal that, in the end, I happily booked everything with her — the cruise, business class flights, hotels and all our private transfers.

Catherine is a genuinely excellent salesperson. She has that rather rare ability to listen to her client rather than simply trying to sell. She quickly understood what was important to me, was patient when I considered different options, and always came back with sensible suggestions and very competitive prices. I never felt pressured — quite the opposite, I felt that she was genuinely trying to find the right solution for us.

She has also been an absolute pleasure to deal with: warm, responsive, knowledgeable and reassuring throughout the whole process.

I think the greatest compliment I can give Catherine is that I came to her intending to buy just a cruise and ended up trusting her with our entire holiday. That wasn’t my original plan at all — she simply earned my confidence.

Thank you, Catherine, for making the whole process so easy and enjoyable. I’m delighted with what we have booked and very much looking forward to our trip. I will certainly be coming back to you for the next one!

I had a wonderful experience with Panache Cruise, I dealt with Nicola and would like to thank her for the excellent service. Nicola was friendly, professional, attentive, and went above and beyond to make sure everything was smooth and enjoyable. The service was outstanding, and Nicola’s warm and helpful approach really made a difference. I would highly recommend Panache Cruise and look forward to using their service again!

Working with Jo to book our very 1st cruise has been a fabulous experience. Extremely responsive in answering our questions and giving us the re-assurance of the type of experience we were booking. Very professional approach.

Nicole ad always has been just brilliant. She looks after us so well. Gets what we like and want to do and makes it happen. After sales care is exceptional too.

We worked through the options with Lisa who responded to all our questions quickly and clearly on every occasion with patience.
Follow up queries were always met in the same friendly
way and we will definitely come back to Panache for
future cruises.

Saide is a friendly consultant offering helpful and efficient service.

Saide could not have been more helpful, extremely professional, her ongoing support will provide us with an amazing holiday experience.