We have dealt with Panache Cruises (Jill Hurst) for a number of Silver Sea Cruises and without fail, Jill continues to handle our requirements and bookings with expertise, efficiency and very friendly... Voir plus
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Nicola was so helpful, never once made me feel like was being annoying, which I was, as was the mobile phonereception in hy home. After 5 maybe 6 days she finally found me an excetional deal, en... Voir plus
I have been travelling for many years and for the past six years have consulted Helen Fenson at Panache Cruises, who is highly experienced and knowledgeable in all aspects of cruising. Helen ensures... Voir plus
As first time to book a cruise we called several times to clarify our concerns and Nicola was always helpful and ready to answer. Whilst also being patient as we took time to think things over.
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Swift and friendly response
Jo at panache has been extremely helpful in assisting with our booking and has responded to all our enquiries swiftly.
Just booked our 3rd cruise via Katy at…
Just booked our 3rd cruise via Katy at Panache.
Katy was, as always, polite, friendly, knowledgeable, prompt and responsive and nothing ever seems too much trouble. We feel we are in very safe and competant hands. Katy has a real feel for what we like / our preferences. We have no hesitation in recommending Katy and Panache and hope to use their services many more times in the future.
A seamless booking experience with excellent service
We booked our cruise via Kathryn Waites at Panache Cruises and she was absolutely superb. Very knowledgeable and patient as we decided what we actually wanted to proceed with booking wise. The service provided by Kathryn was top notch and as cruise novices this really helped hugely. We would definitely recommend Panache Cruises based on our experience.
Excellent Communication & Customer Service
Since submitting our enquiry and having JoCottee take over, the communication has been excellent throughout. Jo has been incredibly patient, helpful, and responsive, particularly as we are a group of five and have had plenty of questions along the way. Nothing has been too much trouble, and she has made the whole booking process smooth, straightforward, and stress-free. We really appreciate all the help and support she has provided and wouldn't hesitate to recommend her services. ⭐⭐⭐⭐⭐
My first time using Panache Cruises
My first time using Panache Cruises and Adam was very good, helpful and readily available and new the business.
Ben has dealt with us on another…
Ben has dealt with us on another booking we have just made.He always gets us the best price and is always pleasant to deal with
BEN was very helpful and professional…
BEN was very helpful and professional throughout, he went the extra mile to get us the best deal.
Excellent
Very good, friendly and efficient support from our Cruise Connoisseur, Nicole.
Third booking with Panache- we keep coming back!
This is our third booking with Panache. Catherine has been superb in supporting us. She has provided quick responses to all our questions. She has demonstrated a depth of knowledge of the vessels and destinations, which I have not experienced with other companies. I have found out that Panache provides a far greater quality personalised service. We appreciate the service Catherine and Panache provide and would recommend them,
Just made the most recent of a number…
Just made the most recent of a number of river cruise bookings via Panache and as on previous occasions the service was first class. Not only do they represent good monetary value but the staff are knowledgeable, very quick and proficient but invariably personable, courteous and show a real interest in you as an individual customer.
It is a joy to deal with people like Georgia, Katy and Helen - real people in such a modern impersonal world.
Brilliant service throughout the booking process
Nicole was a very helpful, friendly and knowledgeable cruise concierge to deal with, who was prepared to spend time to ensure that our questions were fully explained.
This is our second voyage booked through Panache Cruises and will probably not be the last.
An excellent company to deal with who as well as being efficient are competitive.
Jen Coombes has been an utter delight…
Jen Coombes has been an utter delight to have as our cruise connoisseur.
She has been very helpful with suggestions and reorganising our trips to suit us both.
We would highly recommend Jen at Panache, she is a credit to the company.
Thank you
.
Excellent booking experience
Olga was ever so helpful and responsive in assisting us with our reservation on Explora 1 next April. She ensured she acccessed the best price for us and has been very warm and friendly in all communications.
Kathryn was extremely helpful and…
Kathryn was extremely helpful and patient in helping us to book our cruise and we were happy with the price
Detailed & Enthusiastic
anache Cruises delivered an exceptional booking experience for my 2027 Oceania Allura Mediterranean cruise. Jacob took the time to understand my exact travel preferences and arranged the flights and hotel perfectly around them. His professionalism, efficiency, and genuinely friendly manner made the entire process smooth and enjoyable. Every detail was handled with care, and nothing was ever too much trouble. A first‑class service — I wouldn’t hesitate to book with Panache Cruises again.
Katy was fantastic
Katy was fantastic , offered great advice and help for me booking my first cruise, 100% recommend
Becky from Panache Cruises
Becky our Cruise Connoisseur from Panache Cruises Sydney went above and beyond to help organise a fantastic trip on the Oceania Allura. Nothing was to much trouble we would highly recommend her for anyone looking for a travel consultant.
She managed to put together a wonderful package inc flights and hotel stays.
Thanks again Becky for all your help.
We just made Explora cruise booking…
We just made Explora cruise booking with Paul Kelly.He is tremendous person,very talented and thorough.He explained all about our cruise and all our options and gave us good prices and on board credit
Will use him again in future
Thanks
Ramesh & Vina Shah
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