We have dealt with Panache Cruises (Jill Hurst) for a number of Silver Sea Cruises and without fail, Jill continues to handle our requirements and bookings with expertise, efficiency and very friendly... Voir plus
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I have been travelling for many years and for the past six years have consulted Helen Fenson at Panache Cruises, who is highly experienced and knowledgeable in all aspects of cruising. Helen ensures... Voir plus
Nicola was so helpful, never once made me feel like was being annoying, which I was, as was the mobile phonereception in hy home. After 5 maybe 6 days she finally found me an excetional deal, en... Voir plus
As first time to book a cruise we called several times to clarify our concerns and Nicola was always helpful and ready to answer. Whilst also being patient as we took time to think things over.
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
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Katy was fantastic
Katy was fantastic , offered great advice and help for me booking my first cruise, 100% recommend
Becky from Panache Cruises
Becky our Cruise Connoisseur from Panache Cruises Sydney went above and beyond to help organise a fantastic trip on the Oceania Allura. Nothing was to much trouble we would highly recommend her for anyone looking for a travel consultant.
She managed to put together a wonderful package inc flights and hotel stays.
Thanks again Becky for all your help.
We just made Explora cruise booking…
We just made Explora cruise booking with Paul Kelly.He is tremendous person,very talented and thorough.He explained all about our cruise and all our options and gave us good prices and on board credit
Will use him again in future
Thanks
Ramesh & Vina Shah
Panache Cruises first experiance
We couldn’t recommend Wendy highly enough! From the very beginning, she made booking our SilverSea cruise an absolute pleasure. She was incredibly helpful, knowledgeable and, most importantly, genuinely interested in making sure we had the right experience for us.
Wendy took the time to understand exactly what we were looking for, answered all our questions and made the whole process feel completely effortless. Her speed of response, attention to detail and personal service really stood out.
If you’re considering a cruise or any kind of luxury holiday, we would definitely recommend Wendy. We’ll certainly be booking with her again for our next trip!
Excellent customer service
Jacob listened carefully to what I was looking for and put together an excellent bespoke package well within my budget.
All so far so good .Good…
All so far so good .Good communication.Easy booking and attentive service .Nice to feel you’re actually a person not just a number 😁
No doubt that Paul is the best travel…
No doubt that Paul is the best travel expert I have ever worked with! He has been so supportive, answering many questions on a timely basis, over the course of time we have been working with him. His colleagues step in when he is out of office; everything is seamless. Top notch service! I wouldn't consider any other TA for cruising (and more).
Booking process
Highly Knowledgeable
This is the second time I have booked a cruise with Panache. The first time I got in touch, I spoke to Catherine and she was brilliant at advising and booking our HX expedition to Antartica. She was extremely knowledgeable and put our mind at ease throughout. When we decided to add another cruise to an itinerary for next year, she was the person to ring and yes, she had is sorted in no time at all. Would definitely recommend Panache and of course Catherine!
Nicola provided excellent service from…
Nicola provided excellent service from quote to booking - this is the third time Nicola has arranged cruises for us and we will continue to use her in the future
Responsive and helpful.
Very friendly and the service was great
Jack my cruise connoisseur
Jack my cruise connoisseur, was a great help from the start and nothing was a trouble for him. I did have lots of questions to ask and Jack was able to sort them out as he was very knowledgeable and professional. Panache, booking process and service was good and prices are competitive.
Amazing experience yet again from…
Amazing experience yet again from Nicole Barrett at Panache Cruises.
Always courteous, polite, very knowledgeable and nothing too much trouble.
Thank you Nicole for making things so easy to do business with you.
Why go anywhere else!
We have previously used Lisa to help plan holidays, having found Panache initially purely by Google Search. Her dedication and commitment to making sure that our holidays were exactly what we wanted and at an extremely competitive price, is admirable. Nothing was too much trouble and she keeps in constant touch, up to 7 days per week with prompt communication and feedback. We were also invited to attend the recent Panache “Supershow” which was great and also enabled us to meet Lisa in person.
When do I get the Cunard tickets?
Helpful staff
Helpful staff. Everything explained in great detail. I would definitely book with them again
Great Value!
After reading a post from a couple in Australia, they stated they had used CruiseCompete.com to quote their cruise. They found Panache Cruises to be extremely competitive in pricing. They did their homework and ended up booking their cruise with them. They stated they were VERY happy with the results and were endorsing Panache to be the cruise line of choice. We were looking to book a cruise as well, so I reached out to Emerald Cruise line directly to do a deeper dive on the credibility of Panache. Per Emerald's email response: "Upon checking on our end and verifying the agency code P8804, we can confirm that Panache Cruises is active, accredited, and authorized to create and manage luxury yacht cruise bookings on your behalf." Feeling good about having that verification box checked on our end, we decided to move forward with booking a yacht cruise with Panache. The booking process went very smooth and Panache was extremely helpful with our numerous questions regarding the cruise and travel insurance. Our price was indeed significantly lower than going direct with Emerald, as well lower than other quotes from other agencies. Our cruise will be in another year, but I am positive that all will be smooth sailing once our cruise pushes off from the dock!
Excellent customer service
I’m a seasoned land traveller and usually book everything myself independently but this was my first foray into cruising so I needed guidance. I couldn’t have been in safer hands. From the booking process to the pre and post cruise telephone calls nothing could have been more helpful and straight forward. Full marks to Rob and the rest of the Panache team. Excellent customer service.
Nicole was fantastic
Nicole was fantastic. Friendly helpful and patient. Went through every detail to make sure I was perfectly happy. I will definitely be contacting Nicole for our next cruise booking.
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