Pet Protect Avis 

4 000
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My pug has been with Pet Protect for 12 years. During that time she has had ongoing problems with her ears and skin allergies.Pet Protect have paid claims within a short period.They have also paid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guy... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Service is good.The increased cost as we have claimed for Nana's long term allergy,cytopoint ,unfair charges are increased because we need to claim long term , especially the yearly increase for the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance animaux
  2. Agence d'assurance
  3. Compagnie d'assurance

Écrit par l'entreprise

Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.


Coordonnées de contact

Pet Protect Pet Insurance

Visit our website for more information

4,3

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(4 000)

263 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’m so pleased I continued my pets…

I’m so pleased I continued my pets policy insurance with pet protect, lily my dog has had a couple of claims and I can guarantee that pet protect take all the hassle out of your claim they are quick to respond and pay the remainder to your vets straight away great service always do not hesitate to have your pet/s covered by pet protect 5* company always

14 mai 2026
Avis spontané
Logo de Pet Protect

Réponse de Pet Protect

We are so happy to hear about your positive experience with us. We truly appreciate you sharing your kind words. Thank you for your continued trust in our service. Pet Protect

Noté 5 sur 5 étoiles

Good experience no problems fast turn…

Good experience no problems fast turn round on claim we have a on going claim been going for a couple of years all good would highly recommend

16 mai 2026
Avis spontané
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Réponse de Pet Protect

We truly appreciate your positive feedback and are so pleased to hear about your good experience with our claims process. Thank you for your recommendation! Pet Protect

Noté 5 sur 5 étoiles

Fantastically easy to make a claim

Fantastically easy to make a claim. Prompt payment too.

15 juin 2026
Avis spontané
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Réponse de Pet Protect

We are delighted to hear you had such a positive experience with our claims process and prompt payment. Thank you for your feedback. Pet Protect

Noté 5 sur 5 étoiles

Got my back

Went online looking for pet insurance, some quotes were ridiculous, seen pet connect, really good value,covers everything you can think of,and more that you would never consider, at the end of the day, its peace of mind,i now kniw that my cat will be ok, and can have a happy life,doing what cats do, which isn't a lot, and if anything happens pet connect got my back

15 juin 2026
Avis spontané
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Réponse de Pet Protect

We are so happy to hear that our pet insurance provides you with such great value and peace of mind for your beloved cat. Thank you for sharing your positive experience! Pet Protect

Noté 5 sur 5 étoiles

Always great

Always great, quick and easy responses and service.

22 juin 2026
Avis spontané
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Réponse de Pet Protect

We're glad you appreciate our quick and easy service. We thank you for your kind words. Pet Protect

Noté 5 sur 5 étoiles

Answered my enquiry via the online…

Answered my enquiry via the online chat quickly and easily.
Always find petprotect efficient when making any claims, never have any problems.

15 juin 2026
Avis spontané
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Réponse de Pet Protect

We're so happy to hear we could assist you quickly and efficiently. Thank you for your kind words! Pet Protect

Noté 5 sur 5 étoiles

Well what can I say my eldest Shih Tzu…

Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guys have been excellent, iv 2 Shih Tzus both insured by pet protect youngest never had a problem touch wood

10 juin 2026
Avis spontané
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Réponse de Pet Protect

We're so glad to hear we've been able to provide excellent support for your Shih Tzus, especially with your eldest. Thank you for sharing your positive experience! Pet Protect

Noté 5 sur 5 étoiles

Good value for money

Good value for money, especially if more than one pet

5 juin 2026
Avis spontané
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Réponse de Pet Protect

We appreciate your positive feedback. We are glad you found it to be a good value. Thank you. Pet Protect

Noté 5 sur 5 étoiles

This company is very quick with payouts

This company is very quick with payouts
I'd recommend Pet Protect to anyone.

24 mai 2026
Avis spontané
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Réponse de Pet Protect

We're so happy to hear you are happy with our claims processing times. Thank you for your kind recommendation! Pet Protect

Noté 5 sur 5 étoiles

Very impressed

Very impressed, claim was paid out within a few days of submitting claim, have been with pet protect for a number of years with no problems.

5 juin 2026
Avis spontané
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Réponse de Pet Protect

We're so happy to hear about your positive experience with us and prompt claim settlement. Thank you for your continued loyalty! Pet Protect

Noté 5 sur 5 étoiles

Would recomend

PetProtect has been there for my pet for when I require them. I have not had any issues with claims and they are friendly on the phone if you give them a call

27 mai 2026
Avis spontané
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Réponse de Pet Protect

We're so glad to hear we've been there for your pet and that our team has been friendly and helpful. Thank you for your kind words! Pet Protect

Noté 5 sur 5 étoiles

Very quick

Very quick, lots of options to communicate your requests and we’re very easy to follow. Also a quick response

2 juin 2026
Avis spontané
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Réponse de Pet Protect

We're glad you enjoyed your experience with our quick communication and many options! Thank you for your feedback. Pet Protect

Noté 5 sur 5 étoiles

My renewal concerns have been dealt…

My renewal concerns have been dealt with swiftly and professionally. Renewed policy and all happy.

2 juin 2026
Avis spontané
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Réponse de Pet Protect

We're so happy your renewal was swift and professional. We appreciate your kind words! Thank you. Pet Protect

Noté 5 sur 5 étoiles

Easy and Cheap

I have been a loyal customer of another company since I got my cat. I always thought they were the cheapest until this year. When I looked around I found Pet Protect was so much cheaper and so easy to sort it all out. It was quick, simple and hassle free.

2 juin 2026
Avis spontané
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Réponse de Pet Protect

We are so glad you found our service easy, quick, and hassle-free. Thank you for your wonderful feedback! Pet Protect

Noté 5 sur 5 étoiles

Continuation claim

This was a continuation claim which was efficiently and quickly dealt with by my vet and Pet Protect.

22 mai 2026
Avis spontané
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Réponse de Pet Protect

We are so glad to hear your claim was handled efficiently. Thank you for sharing your positive experience! Pet Protect

Noté 5 sur 5 étoiles

Pet Protect really have been the best.

Pet Protect really have been the best.

We switched to them a couple of years ago after the renewal costs from the company our cat had been insured with his entire life (despite never making a claim) had simply become unaffordable as he reached his ninth birthday.

Last November our cat became seriously unwell and, throughout what has been a very difficult and emotional time, Pet Protect have been exceptional. Every claim has been handled quickly, fairly and without fuss, usually being paid within just a few days.

What has stood out most is how different they have been from many insurance companies. There has been no arguing over technicalities or searching for reasons not to pay out, just compassion, professionalism and genuinely excellent customer service when we needed it most.

I genuinely can’t thank them enough. Prompt payments, clear communication and a company that actually seems to care about its customers and their pets.

I would recommend them without hesitation.

2 juin 2026
Avis spontané
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Réponse de Pet Protect

We are so grateful for your kind words and are truly touched to hear about your positive experience during such a challenging time. Knowing we could provide support and peace of mind when you needed it most means a great deal to us. We are committed to caring for our customers and their beloved pets. Thank you. Pet Protect

Noté 5 sur 5 étoiles

I have my other dog insured with Pet…

I have my other dog insured with Pet Protect, so it was easy to add my new puppy to insurance.

2 juin 2026
Avis spontané
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Réponse de Pet Protect

We are happy to hear that adding your new puppy to your existing policy was easy. Thank you for your feedback. Pet Protect

Noté 5 sur 5 étoiles

We are very grateful that we took out…

We are very grateful that we took out the Pet Project insurance, we didn’t know our lovey Florence would get poorly.
Pet Protect gave us the reassurance and comfort that help could be administered.
Thank you 🐶

18 mai 2026
Avis spontané
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Réponse de Pet Protect

We are so glad Pet Protect could provide comfort during a difficult time with Florence. Thank you for sharing your positive experience! Pet Protect

Noté 1 sur 5 étoiles

Can’t log on to my account the website…

Can’t log on to my account the website says if I am a customer before 2024 I can’t log on at the moment and my dog is not well and I want to talk to a vet

1 juin 2026
Avis spontané
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Réponse de Pet Protect

We're sorry to hear about the problem with logging in and your dissatisfaction. We currently are unable to identify your policy. Can you please email complaints@petprotect.co.uk quoting your Trustpilot review with your policy details and they will be able to look into this for you. You can also call us on 0345 602 4797 if you need urgent assistance. Thank you. Pet Protect

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