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Policywave Avis 211

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Stuart Thomas, the only thing that disappoints me is I can only award you five stars, you deserve more. You sir are a Legend, you listen, you answer directly and informatively and you have a relaxing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Owen Mule at Policywave gave us an outstanding service by providing the best quote all round, amending any ammendments and provided a policy which included everything we required. He was very well tra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used Policywave for around 10 years, they've always reliable and get great premiums, always easy to deal with, even with claims. Absolutely recommend 👌

Noté 3 sur 5 étoiles

The waiting time for phones to be answered is way too long and sometimes the phone hangs up then you have to go through the process all over again

L'entreprise a répondu

À propos de l'entreprise

  1. Argent & assurance

Écrit par l'entreprise

Policywave offers a range of affordable Insurance Services with benefits and savings for new and experienced drivers. Contact us now.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful

Very helpful, and polite

16 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 5 sur 5 étoiles

Stuart is a star

Stuart was a star, beltin personality & someone that made me feel like they wanted my business. (& he laughed at my crap dad jokes). A credit to the company & whoever gave him the job. Oh, & knocked a few hundred quid off my previous insurance company's renewal quote😁

12 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Will feed it back. Thanks for your support!

Noté 5 sur 5 étoiles

Great service with competitive premiums

Very helpful, friendly customer service staff. Made everything smooth and easy. Nothing was too much trouble. Excellent service and very competitive premiums.

12 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 1 sur 5 étoiles

AI telephone call? Really?

I really do not like AI telephone calls. Whilst they might work for you as a company, for the client they are extremely impersonal, rigid in what they can do, and very, very time consuming! If it hadn’t been the fact that Policywave was the most competitive insurer by far this year it would have dissuaded me from going with them. I sincerely hope that AI calls is not the way forward.

11 février 2026
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Réponse : Policywave

Good Evening Alison, Thanks for your feedback. The AI part of our business is a very small percentage and an even smaller amount is used to actually speak to our clients. What it does enable us to do is streamline our business and as a result pass thse savings onto our clients, hence our very competitive rate. Rest assured if you have any queries, need to make any changes or make a claim you will be speaking to a real customer service agent. Great to have you on board with us, Thank you for your suppport and I wish you a safe years driving! Rob

Noté 5 sur 5 étoiles

Fantastic service really friendly and…

Fantastic service really friendly and helpful went above and beyond to get a better quotation

4 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 5 sur 5 étoiles

Reliable and efficient service

Reliable and efficient service, customer service team always friendly and well informed making business with you easy.

11 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 5 sur 5 étoiles

Always professional

10 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 5 sur 5 étoiles

Great service

Great service

3 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 5 sur 5 étoiles

Customer service all questioned were…

Customer service all questioned were answered

9 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 5 sur 5 étoiles

Renewal went like a breeze

Renewal went like a breeze. Very efficiently dealt with.

5 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Noté 5 sur 5 étoiles

Fabio has gone above & beyond ⭐️⭐️⭐️⭐️⭐️

Fabio has gone above & beyond ⭐️⭐️⭐️⭐️⭐️

I had a major issue with my No Claims Bonus caused by a previous insurer who incorrectly mirrored my policy instead of allowing my NCB to accrue year on year.

Fabio was absolutely outstanding throughout the entire process. He showed exceptional customer service, kept me informed at every stage, and went above and beyond by liaising continuously with both the insurer and my previous provider to get the issue resolved.

What could have been an incredibly stressful situation was handled professionally, patiently, and with genuine care. Fabio’s persistence and support made a huge difference.

A massive thank you to Fabio — a real credit to Policywave.

6 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. We will pass this on. Thanks for your support!

Noté 4 sur 5 étoiles

VERY GOOD BROOKER

3 février 2026
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Réponse : Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

L’expérience Trustpilot

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