Property Stop Avis 

92
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I've been really pleased with Property Stop as my letting agents. They're a good all-round service, and I've found them dependable at every stage. Their tenant referencing is thorough and accurate, wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at Property Stop have been very helpful, friendly and professional. We've mainly been in correspondence with Esmé and Richard and they have been a pleasure, and the best agents we've ever had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been working with Property-Stop for more than 15 years. Their service is very professional. They react quickly to any request or concerns coming from landlords or tenants. They have a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Property stop , took over the agent that we had, and have been far better, and has given us sound advice, and found new tenant for our property the team all have good knowledge, Tara,Sally, and Esme... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière

Écrit par l'entreprise

Established in 1996, Property Stop is one of the fastest-growing independent letting agencies offering property management services throughout the Essex region. With Property Stop, you will benefit from our proven track record of delivering outstanding letting & management services. With a head office based in the heart of Chelmsford City centre, we are able to offer our services throughout Essex specialising in Chelmsford, Braintree, Halstead, Witham, Colchester, Ingatestone, Brentwood, Billericay, Wickford, Basildon, South Woodham Ferrers, Danbury, Maldon, Southend On Sea, Stanford Le Hope & Grays. Co-managed & run by two Company Directors with well over forty years of combined agency experience. Property Stop and its trained team of experienced staff have your best interest at heart and our focus is solely on our clients. We prioritise customer service and relationship-building. By working closely with landlords, we tailor our services to meet your individual needs.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,6

Tous les avis

(92)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our Agent Andy has been a complete…

Our Agent Andy has been a complete professional and has removed almost all the stress that goes with letting. He keeps us up to date and in the loop always and his relationship with us is almost as a friend which he is. So I’ll finish by saying thank you so much for your wonderful service you and the company provide and for us what we pay for what you give us is outstanding. Many thanks especially to Andy from G&M.

11 mai 2025
Avis spontané
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Réponse de Property Stop

Dear Gary,

Many thanks for your kind review.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Outstanding property management

We’ve had the pleasure of working with Andrew Spence at Property Stops (Quirks) for several years now, and over that time, we’ve developed a truly wonderful professional relationship. Andrew has consistently gone above and beyond in managing our property, always approaching his work with a proactive and helpful attitude. His customer service is impeccable — he is responsive, reliable, and always willing to go the extra mile. Thanks to his dedicated efforts, we’ve felt completely at ease knowing our property is in safe hands. We’ve been consistently happy with the service we’ve received and would strongly recommend Andrew to anyone looking for outstanding property management.

10 mai 2025
Avis spontané
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Réponse de Property Stop

Dear Arghya,

Many thanks for your kind words.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Professional/ diligent management

Professional/ diligent management
Go the extra mile to service clients

21 mars 2025
Avis spontané
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Réponse de Property Stop

Dear Chris,

Thank you for your review.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Consummate Professionals at Property Stop

We have rented a few properties over the past number of years and can honestly say that we have never experienced such a professional, supportive and accommodating team of people. From viewing through to vacating, we have been treated with the utmost respect, coupled with informative assistance. Any problems are treated with empathy and efficiency. It is the first company we have dealt with that provides equal care and support for the tenant and the landlord. It would be difficult to single out anyone for accolades - they all deserve a gold star in our view. We will miss you all at Property Stop.

18 mars 2025
Avis spontané
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Réponse de Property Stop

Many thanks for taking time to leave us a 5 star review.

We really appreciate you taking time to share your experience of our service.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

I have found Property Stop to be excellent

I have found Property Stop to be efficient, reliable, friendly, and professional. They are proactive finding new tenants, efficient when dealing with requests and give good feedback after inspection visits. They are knowledgeable regarding the local area and go the extra mile when concerns/issues arise.

5 mars 2025
Avis spontané
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Réponse de Property Stop

Dear Pauline,

Many thanks for taking time to share your feedback about our service. It’s greatly appreciated.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Recommended without hesitation.

Property Stop have managed my rental properties for several years and have always been thoroughly professional, efficient and helpful. The team have always replied to any queries quickly and courteously. They have regularly provided detailed and fully illustrated reports on the properties. I recommend the team at Property Stop without any hesitation.

3 mars 2025
Avis spontané
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Réponse de Property Stop

Many thanks for your kind review.

Best regards,
Property Stop.

Noté 5 sur 5 étoiles

Property Stop have let 2 properties for…

Property Stop have let 2 properties for us and we would thoroughly recommend them. They are very easy to deal with, helpful and efficient and found us good tenants.

26 février 2025
Avis spontané
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Réponse de Property Stop

Dear Nicola,

Many thanks for your kind review.

Best regards,
Property Stop.

Noté 5 sur 5 étoiles

I have had an excellent experience…



I have had an excellent experience working with Property Stop for letting my flats. Their professionalism, efficiency, and attention to detail have produced worthwhile tenants. They kept me well-informed throughout the process and found reliable tenants quickly. Their knowledge of the market and dedication to getting the best results, is what all landlords want. I highly recommend Property Stop for a trustworthy and proactive letting agent!"

24 février 2025
Avis spontané
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Réponse de Property Stop

Dear Stuart,

Many thanks for your 5 star review.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Great experience would highly recommend!

I am grateful for the positive experience I had with the company and would highly recommend them to anyone seeking a reliable and professional lettings agent.

13 février 2025
Avis spontané
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Réponse de Property Stop

Dear Sam,

We really appreciate your 5 Star review. Many thanks for taking to time to share your feedback.

Best regards,
Property Stop

Noté 1 sur 5 étoiles

Poor customer service with people who have difficulty

A poor Company with poor staff have no time or patience for customers who struggle with paper work I am writing this review on behalf of someone who called up the company asking to book a viewing and they explained they have difficulty with spelling and asked for them to help over the phone and all they did was just tell them to find someone else to help and rushed them off the phone poor customer service don’t use this letting agents

18 février 2025
Avis spontané
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Réponse de Property Stop

Thank you for leaving us feedback.

As you have chosen to remain anonymous we have reached out to you via Trustpilot requesting more information about your experience.

We do not welcome 1 Star reviews so by providing further information we can investigate your complaint. By doing so we can make improvements to our service to avoid future customers feeling the need to leave negative reviews.

We look forward to hearing back from you.

Best regards,

Property Stop

Noté 1 sur 5 étoiles

The worst letting agents people and…

The worst letting agents people and leave them un the the hand nasty landlords,
I took property from them in Rectory lane , in 2021 and they did-not mentioned me regarding they just trap people for letting and don't deal with that afterwards, I The place i rented was the most uncomfortable place with no privacy , the landlord lied in the first day of entering the house that they didnt received the money i have to put scam claim through that i got my money however now i am struggling to get my deposit of £950 pounds , when i emailed them they mentioned they cannot help ,image below for reference of conversation , I had the worst
experience and am very angry but grateful left that Nasty country . Please BEWARE and don't let through them specially in corner flats in rectory lane , looks good from outside no lifts and parking in the top the lady managing the property is a nasty person. Plus these agency supports. Save yourselves from all mental problems

13 février 2025
Avis spontané
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Réponse de Property Stop

Dear Shelly,

We are sorry to read of your negative experience of our service.

Having reviewed your property file we’ve identified your tenancy and understand you have recently vacated. Property Stop offer a number of different service options to prospective landlords. The landlord of your property is an experienced client who opts to use our entry level ‘Let Only’ package. For this service Property Stop advertise the property for rent, carry out accompanied viewings, reference check prospective tenants, draft the initial tenancy agreement for signature and register the damage deposit within The Deposit Protection Service custodial scheme.

Once the tenancy commences, Property Stop has no further involvement with the tenancy as the day to day management is handled directly by the landlord. This was made clear to you during your initial viewing before you even chose to proceed with a tenancy, as well as within all of the tenancy paperwork signed by yourself at the commencement of the agreement.

With this in mind your actual experience of Property Stop’s service would be limited to a short period of time in September 2021 from the point you booked an initial viewing to collecting your keys and moving in. I’m sure you would agree that this aspect of the process was handled professionally and at no point during your experience of our service did you feel the need to write a negative review.

Fast forward over 3 years, we understand that you have now vacated the property and are currently in discussions with your landlord over the return of your deposit. As Property Stop have not been appointed by the landlord to undertake a check out inspection or to handle negotiations over deposit related deductions we will be unable to offer you any assistance in this matter. As discussed with you this week when you contacted us, our advice would be to discuss matters with the landlord directly or take your own independent legal advice.

Comments relating to the property having no parking or lift seem somewhat irrelevant. The property was clearly advertised as having with no parking which is reflected in the market value of the property when compared to other properties in the area that offer parking. You also attended an accompanied viewing prior to deciding to proceed with a tenancy during which you accessed the property via the stairs and would have been aware the block has no resident lift.

Property Stop work hard to offer our landlords and tenants a professional letting service which is reflected in our numerous 5 star Trustpilot reviews. We can’t help but feel your review has been prompted by a disagreement between yourself and your landlord and is being aimed at the wrong party. As set out in this reply the events leading up to receiving your review are completely out of our control having ceased our involvement with your tenancy in September 2021. We would kindly request that you consider removing or amending your review to actually reflect the positive service you received from us.

Best regards,

Property Stop.

Noté 5 sur 5 étoiles

Highly recommend

We have been with Property Stop for many years, the staff have always been very helpful and respond quickly with any queries or problems we have. Highly recommend if you are looking for a property manager or to rent a property.

27 janvier 2025
Avis spontané
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Réponse de Property Stop

Dear Martyn,

Many thanks for your 5 star review. We really appreciate your positive feedback.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Totally recommend

Property-stop has proved many times over its teams know their business, always identifying the right tenant, workperson and procedures to ensure a good tenancy from a landlord's viewpoint. I particularly like that I have dealt with the same people at the agency over several years, not having to speak to someone new continually. I recommend their down to earth and professional staff/services.

3 janvier 2025
Avis spontané
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Réponse de Property Stop

Dear Elaine,

Thanks for your review, it's very much appreciated.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Always a great service

Property Stop supports us with our rental properties and has always provided excellent service. Their staff keep us well-informed and are always friendly and professional.

24 janvier 2025
Avis spontané
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Réponse de Property Stop

Dear Jo,

Thanks for your kind review and continued business.

Best regards
Property Stop

Noté 5 sur 5 étoiles

Excellent staff

The staff at Property Stop have always been very responsive and helpful to responses we have had. We have used them for over 18 years and have always been very happy with their work and staff. Highly recommend if you are looking for a property manager or to rent a property.

3 décembre 2024
Avis spontané
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Réponse de Property Stop

Dear Kenna,

Thanks for the review.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

Excellent Property Management Company

I have used this company for the last 3 years. They found very good tenants for me. The staff are professional and friendly. Communication is good.

15 janvier 2025
Avis spontané
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Réponse de Property Stop

Dear Chris,

We really appreciate your review.

Many thanks,
Property Stop

Noté 5 sur 5 étoiles

Simply the best client experience

I have been working with Property Stop for 10 years. Their client service is excellent. They are always available and respond quickly to all my enquiries. Their advice on working through tenant issues has always been sound and in my opinion fair for all parties. I would strongly recommend them to anyone I know.

11 janvier 2025
Avis spontané
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Réponse de Property Stop

Dear Tristan,

Thanks very much for the review.

Best regards,
Property Stop

Noté 4 sur 5 étoiles

We have been with property stop for a…

We have been with property stop for a number of years now and have been very pleased with the team of Stuart, Maizie and Tara who are always very helpful in sorting out any problems They also reply quickly to any queries.

10 janvier 2025
Avis spontané
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Réponse de Property Stop

Dear Doreen,

Thanks for your kind review.

Best regards,
Property Stop

Noté 5 sur 5 étoiles

I have used Property Stop for quite a…

I have used Property Stop for quite a few years. They are very professional, helpful and efficiently. I can't recommend them highly enough.

10 janvier 2025
Avis spontané
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Réponse de Property Stop

Dear Michelle,

Many thanks for leaving a review.

Best regards,
Property Stop

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