Pro Sound Gear Avis 

110
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I rarely leave negative reviews, but this has been the worst experience I’ve had purchasing music equipment. I ordered what was supposed to be a brand-new Neumann MT 48. When it arrived, I... Voir plus

Noté 5 sur 5 étoiles

Great buying experience - rated 5 stars! Found 16 channel audio console for the perfect price. Getting information about the unit and business using online support agent software was a blast. Had a... Voir plus

Noté 5 sur 5 étoiles

The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it do... Voir plus

Noté 5 sur 5 étoiles

We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller iss... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for Sound PRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions. We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you! Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(110)

19 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent shop to buy anything you need…

Excellent shop to buy anything you need for Proaudio. Alex is the best guy around to close deals, the customer service is in fact excellent I got troubles with one of my orders and Alex just fixed it in two minutes.

Keep going guys!

12 novembre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

Customer Service was excellent as well…

Customer Service was excellent as well as response time and delivery of items which were in Mint Condition! I will definitely order from these guys again!

11 novembre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

Where Is my Case!!!!

The mixer arrived on time but without the case .When I contacted Pro Sound Gear they waisted no time shipping the case and it arrived the next day. Great Customer Service.

10 novembre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 1 sur 5 étoiles

Well where do I begin?!

Well where do I begin?! I did the 36 month payment plan for an alexsis strike pro and other extras....that was back on October 11th, I waited a couple days and I contacted pro sound through email asking about the shipment day, well they responded promptly and told me the drums were damaged and that, that was the last they had and had to wait for the next shipment to come in, no idea when the shipment would be in. I waited a couple days and sent another email about any idea on the shipment that they would be receiving, they got back and said the 31st of October so I was like cool. I soon after that email got an email from them saying it was shipped via fed x, will be delivered by the end of the day on nov 1st. Well the end of the day came and went and no equipment, checked the delivery status and it changed to pending delivery, I was like what the heck so I sent an email and they responded with the same email your package was damaged!! I was hot! So I called the place and the guy was telling me I could cancel my order or wait till this Wednesday because product was damaged I could barely understand the guy, not his fault but I hung up and left an email with my loan company about this, seems fraudulent to me!!

4 novembre 2018
Avis spontané
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Réponse de Pro Sound Gear

Please, I am really sorry about this situation, send us an email and we will compensate you for the delay with a credit, sales@prosoundgear.com

Noté 5 sur 5 étoiles

They are absolutely the best sound gear…

They are absolutely the best sound gear company I dealt over the years. Since the past one and half year I no longer bother to comparison shop cause they consistently beat every price. Their selection is huge and their customer service is beyond excellent.

4 novembre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

Great prices and excellent customer service

We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller issue with the shipping company and Pro Sound Gear was quick in responding and resolving the issue.

1 novembre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for your feedback

Noté 5 sur 5 étoiles

Kudos to Alex

Alex has been of great help and support. he spent enough time with me in answering my queries and giving me the best deal. Thanks a lot Alex.

31 octobre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

great company

great company. alex got me a great deal on some lighting.

30 octobre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

Reviewed by DJ Skye

These guys are terrific. Shoutout to Alex (Support Agent) for prompt communication via chat. I've recommend PSG to a few friends. Grade A service!

-DJ Skye

29 octobre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

BEST FIND!

Great customer service! Fast shipping and great prices
I will definitely order from here again!

29 octobre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

I have been looking for a mixer and…

I have been looking for a mixer and friends recommended prosound gear, I found great deals there for the same equipment. Alex reached out to me over chat session and he was very cooperative and knowledgable , he got me what I am looking for with great price... great service Alex... thank you

29 octobre 2018
Avis spontané
Logo de Pro Sound Gear

Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

Great experience with ProSoundGear

It was very kind and professional of them sending me an email to check if I had entered a full mailing address (I didn't put my apt number). Impeccable service, instant shipping and flexible financing options.

28 octobre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

Noté 5 sur 5 étoiles

Prosound Gear is a great company!!

Prosound Gear is a great company!!
They provided me with a great deal on a YAMAHA keyboard. Ships really fast!! DEFINITELY MY goto for pro audio gear needs and wants. Thank you guys so much!!

27 octobre 2018
Avis spontané
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Réponse de Pro Sound Gear

Thanks for the feedback

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