I rarely leave negative reviews, but this has been the worst experience I’ve had purchasing music equipment. I ordered what was supposed to be a brand-new Neumann MT 48. When it arrived, I... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great buying experience - rated 5 stars! Found 16 channel audio console for the perfect price. Getting information about the unit and business using online support agent software was a blast. Had a... Voir plus
The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it do... Voir plus
We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller iss... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for Sound PRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions. We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you! Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.
Coordonnées de contact
1225 NW 93rd CT, 33032, Doral, Etats-Unis
- 865-279-4489
- sales@prosoundgear.com
- www.prosoundgear.com
4,0
Bien
110 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service
I have purchased two consoles from Pro Sound Gear over the past 2 years and I have received prompt service, great pricing and fast shipping.
24 octobre 2018
Avis spontané
Réponse de Pro Sound Gear
Thanks for the feedback
Prompt and straight forward answers to customer inquiries
Mr. Alex has answered by inquires with straight forward answers promptly. I haven't placed my order yet, but I'll make the purchase as soon as possible.
22 octobre 2018
Avis spontané
Réponse de Pro Sound Gear
Thanks for the feedback
Réponse de Pro Sound Gear
Thanks for the feedback
Great deal I got from Pro Sound Gear I…
Great deal I got from Pro Sound Gear I bought a Warm Audio B-Stock and they shipped a brand new one instead for the same price, 2 days shipping as well, I ll be switching all my business over here. Thanks.
15 octobre 2018
Avis spontané
Réponse de Pro Sound Gear
Thanks for the feedback.
ProSoundGear scam?
I tried to order a Tascam DP-24 SD from ProSoundGear today. The first time I tried to get chat assistance no one would answer even though it said someone was there to assist me. I logged off and tried again later and the chat assistant suggested I join the VIP Club for discount pricing, so I did. The price on the item was not discounted though. After some negotiation he offered $20 off of the $499 price. He said he needed my email address to send an invoice and to wait about 20 minutes. 90 minutes passed and nothing happened, except my computer started malfunctioning. I later scanned with my antivirus software and I noticed 4 messages that indicated it had stopped suspicious activity at the time I was interacting with this guy. I thought the site was probably hacked and had no fault themselves. I came to this site to get some reviews and background on the company. I could hardly believe my eyes when I saw a glowing review from someone with the same name as the chat assistant. This is also the same name as the owner of the company. The odds that the chat assistant, reviewer and company owner all have the same name must be truly astronomical, unless they are the same person. -UPDATE- I noticed that my review was contested by ProSoundGear and they claimed it was fake.They asserted I was a competitor. I have an email receipt for the Tascam DP-24SD I purchased from another seller after getting the runaround from ProSoundGear, (I'm not a competitor.) Pro Sound Gear Inc. dba ProSoundGear.com, Pro Audio Wholesale, and Auto Shipping Solutions Inc.has an enjoined default judgment against it for counterfeit marks. Google "Harman International vs Pro Sound Gear" and you can see for yourself. Thank you Trustpilot for providing a platform for consumers to fight online scammers.
4 octobre 2018
Avis spontané
Réponse de Pro Sound Gear
Hello Michael, Please see my name is Rene, I am the CEO at ProSoundGear.com, I can't find your name or email or any record of you in our system but I am happy to talk about it, still don't know what happened but send me an email, I ll be open to talk, here is my email rene@prosoundgear.com
I have complete confidence that if any…
I have complete confidence that if any kind of issue ever arises with a Prosoundgear order, I needn't worry, because I aways have immediate access to all of the company's managers, all the way up to the CEO.
12 juin 2018
Avis spontané
Réponse de Pro Sound Gear
Thanks for your feedback
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.