Direct Bikes  Avis 

ordered bike on next day delivery paid extra, the bike didn’t arrive contacted company only by email (no phone number).
Bike arrived following day (ordered Wednesday evening delivered on the Saturday)
t&c says 14 cooling off period with email I did this day scooter was delivered
Company email back refusing stating bike was made to order?
Few emails back and forth company told me to sell on eBay or gum tree?!
I gave no measurements or asked for anything detailed just ordered off website that stated in stock
I have lost £2k on this purchase company is awful do not buy

I have lost £2k as the scooter was too small and direct bikes wouldn’t provide an return address

As for delivery it should have arrived ed on Friday I took unpaid day off sat in all day waiting
I emailed at lunch time to a reply stating scooter would be delivered that day but then a lady from Daventry telephoned saying Monday would now be delivered however we was going away on the Sunday which is why I paid for next day delivery that turn up Saturday after complaining
The scooter is still in original packaging as it’s no use to me

I bought a Direct Bikes Venom in August and I admit that I read negative reviews but went ahead anyway. It has been sat in a garage for 3 weeks and they have done nothing to help me. If you are seeing this advert, do yourself a favour and go somewhere else. I’m going to Trading Standards now. Direct Bikes have refused to speak to me via email leaving websites like Trustpilot as my only outlet to get the truth out there. Don’t touch them!!

I needed a moped for my work. They explained everything very well. Moped arrived next day, good quality. 10 out of 10 experience many thanks

I recently bought a ninja moped from direct bikes. The team have been amazing throughout the purchase - available by email and reply quickly to all questions.

The moped itself is fantastic - easy to use - great for me. Very satisfied with it.

Everything arrived in time. We are very satisfied with the quality and look of the scooter. Customer service were very accommodating and would highly recommend.

New scooter is amazing. They are on the ball Sorted out everything for me. Friendly and professional. Scooter came much quicker than expected. Nice one. Many thanks.

Researched a lot on the internet for a moped. Ordered a python and very happy I did. Delivery was next day. Been using it now for around a month now and it's great 👍👍

They were incredibly helpful with advice on the right scooter for me. Responed to my emails and took delivery next day. Overall a very good experience.

This is now my second purchase of a 50cc moped from them. My last purchase was quite a few years ago. Happy to say they havent changed. Still competitively priced good quality mopeds.

New moped day. Got my fab panther moped delivered today. Staff have been excellent throughout. Very happy with purchase 😃

Fantastic scooter! Very fast delivery and easy to set up. My python 125 is perfect. Very good to find a nice company who actually care about their customers and supply an excellent service.

Ace scooter. Delivered my moped with care. Very helpful customer services. Would definitely use again.

Brilliant service, scooter was delivered up to me in Scotland. The venom scooter I have is fantastic. Really good value for money. Very reliable. Thank you everyone for such a good service and scooter

Great value for money. I bought the ninja 50cc and I couldn't be happier! The moped is outstanding. It's sturdy and quality is very good. The engine is quiet and packs a punch.

Ordering online was simple, with clear information provided. Delivery was on time. The scooter rides well, with smooth acceleration and good control around corners. Very useful in getting around city traffic

I am very pleased with the moped I bought. It has been running for a year and half with no problems. Very well built and very good price. Highly recommended. 🛵👌

After researching for weeks, decided to take the plunge and ordered a python 125 online. Delivery was prompt and the scooter exceeded my expectations. Build quality is excellent. Been using it for food delivery shifts and it's holding up brilliantly even with daily heavy use. The storage space under seat fits my delivery bag perfectly which was an unexpected bonus.

Great people to buy a moped from. Kept me informed throughout. Delivery day went smoothly, could see the van coming on Google maps. Didn't have much time off work so was very useful. Moped came in perfect condition. Would definitely recommend this online shop.

Recently bought a 125cc Tommy from them. What a beast of a scooter it is. Many thanks to the staff that helped me, from all my questions I had to delivery. ⭐⭐⭐⭐⭐

A+ customer services. Delighted with my moped. Had for 10 months now. Wanted to wait to write my review. It is a pleasure ride every day to work. Their customer services is spot on. I needed a spare part and was delivered next day. If your looking for a good company with well made moped this is the place to buy one.