I really enjoy all the online courses provided to us. They are a great opportunity to improve our knowledge and develop our skills in social care. The courses help us to better understand differe... Voir plus
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Lisez les avis des autres
Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said... Voir plus
Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... Voir plus
L'entreprise a répondu
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... Voir plus
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- Centre d'éducation
- Soins aux personnes âgées
- Centre d'entrainement
À propos de Social Care TV
Écrit par l'entreprise
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Coordonnées de contact
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, Royaume-Uni
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They are ready to help as you try to…
They are ready to help as you try to log especially.
Sounds very friendly.
9 février 2026
Réponse de Social Care TV
Dear Anne,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our team to be friendly and helpful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Too expensive for generic training.
15 février 2026
Réponse de Social Care TV
Dear Vanessa,
Thank you for taking the time to leave us a review which we greatly appreciate.
We are so sorry to hear that you feel our training is expensive. We are extremely mindful of cost and pride ourselves on offering fair and transparent pricing that also reflects the quality of the training we produce. We have not increased this for many years.
Our pricing can be found on our website at:
https://www.social-care.tv/pricing/pricing
At Social Care TV, we offer a credits-based pricing system whereby one course equals one credit. The cost of credits decreases as the number of credits purchased increases. This is demonstrated on the slider which you can see if you move it across from left to right. As per the slider costs are as follows:
1-9 credits: £9.49 plus VAT per credit
10 - 29 credits: £8.49 plus VAT per credit
30 - 49 credits: £7.99 plus VAT per credit
50 - 99 credits: £6.49 plus VAT per credit
100 - 249 credits: £4.99 plus VAT per credit
250 - 499 credits: £3.99 plus VAT per credit
500 - 999 credits: £2.49 plus VAT per credit
1000 - 1999 credits: £1.99 plus VAT per credit
2000 - 4999 credits: £1.69 plus VAT per credit
5000+ credits: £1.49 plus VAT per credit
For purchases of 500 or more individual credits, we offer the option of spreading the cost in equal payments over 6 months or for purchases of 1,000 or more individual credits, the cost can be spread in equal payments over 6 or 12 months.
Should you require any further information regarding pricing please do not hesitate to reach our to our team on 01953 853070. They will be delighted to assist.
Many thanks again,
Team SCTV
Réponse de Social Care TV
Dear Jack,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel our training is simple to use.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Opinion
The courses are great everything is explained and show how to doing if you don't understand you can go back again and repeat.
10 février 2026
Réponse de Social Care TV
Dear Marta,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you feel everything is explained and that you are shown how to do everything. Thank you also for mentioning that you like being able to go back and repeat the module if there is anything you don't understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Jane,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you find the courses to be well structured.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Line of questions is vague
29 janvier 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are sorry to hear that you feel the line of questions is vague. Our expertly designed multiple choice or interactive questions at the end of each module are designed specifically to reinforce the learning within the module. All courses are accompanied by a downloadable workbook which is an invaluable study aid. If there are any specific questions you are referring to, we always welcome customer feedback and our team would be very happy to discuss this with you further. The team can be contacted via Live Chat on our website or on 01953 853070 during business hours or by email at: info@socialcare.tv
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Training completed and Certificate not…
Training completed and Certificate not downloadable. No response from customer services
3 février 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that you have not been able to download your certificate and that you have not heard from our team. We do respond to all customer calls, emails and live chat queries and can not see a record of any contact regarding this - however our team would be delighted to help and will now be in contact to ensure that we get this resolved for you.
If your employer has chosen to make certificates available to trainees directly you can access and download these from within the training platform itself from your main training dashboard.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the support you received when starting the course helpful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Which great understanding of the course…
Which great understanding of the course ready understanding safety to others help the recorrect training gives us and duty safety at work which this good for everyone to do the courses thank you really enjoyed the course.
29 janvier 2026
Réponse de Social Care TV
Dear Diane,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you enjoyed the course.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Accredited by agency
I been using this program for years and find it very affordable and useful
1 février 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find our training to be affordable and useful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that the support you received was helpful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Like how they make it so easy to buy…training
Like how they make it so easy to buy credit and download the training
20 janvier 2026
Réponse de Social Care TV
Dear Sharon,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the system for purchasing credits and completing the training to be easy.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Lynsey,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel our system is very good and easy to use.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Staff really love being able to access…
Staff really love being able to access training when it suits them
20 janvier 2026
Réponse de Social Care TV
Dear Lyn,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that your staff love being able to access the training when it suits them.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Course updates ✅ Excellent company and courses are…
Excellent company and the courses are easy to follow and understand..a good way to learn xx
26 janvier 2026
Réponse de Social Care TV
Dear Richard,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find the courses easy to follow and understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Nice resource materials and tutors
1 avril 2025
Réponse de Social Care TV
Dear Justina,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Training
The training session are very informative, just long enough and enjoyable to do
19 janvier 2026
Réponse de Social Care TV
Hi Michelle,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you find the courses to be informative and a good length.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
We found it really hard to log on to…
We found it really hard to log on to the courses
19 janvier 2026
Réponse de Social Care TV
Dear Paul,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that you found it hard to log onto your course. Our Learning Management System is designed to be clear, functional and user-friendly, however we completely understand that there may be queries when using this for the first time and our customer team are always on hand to answer any questions via telephone or live chat.
In addition to this, we would be very happy to provide an online demo where we can talk you through how to enrol on courses and show you other aspects of the learning management system. To book a demo, please click on the following link: https://www.social-care.tv/main/demo-request
We trust that this has been helpful and we look forward to speaking further.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Social care to Traning are well…
Social care to Traning are well explanatory and understandable
23 août 2025
Réponse de Social Care TV
Dear Omowunmi,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and that you feel communication is good.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
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