Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said... Voir plus
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Lisez les avis des autres
Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... Voir plus
L'entreprise a répondu
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... Voir plus
The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- Centre d'éducation
- Soins aux personnes âgées
- Centre d'entrainement
À propos de Social Care TV
Écrit par l'entreprise
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Coordonnées de contact
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, Royaume-Uni
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I bought credits but they have not…
I bought credits but they have not appeared on my account
17 septembre 2026
Was looking to update my skills
Was looking to update my skills for a voluntary position at a local youth group and this training was easily accessible and completed in my own time!
13 septembre 2026
It was so easy to understand & it was…
It was so easy to understand & it was so helpful for me .
8 septembre 2026
Very Helpful
You were all very friendly when I required assistance.
The video's were short enough to stay on the subject.
Covered everything I required
Thank you so much. Carryn
7 septembre 2026
Réponse de Social Care TV
Dear Katarzyna,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our training to be useful.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
Very good lessons
Very good lessons. I have learnt a lot on how to safe handle medication
25 août 2026
Réponse de Social Care TV
Dear Mary,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel you learned a lot regarding how to safely handle medication.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
Easy and professional to use
30 août 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our training to be easy and professional to use.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
Been charged £11.00 diabetes training…
Been charged £11.00 diabetes training and I have lost from my phone ??
28 août 2026
Réponse de Social Care TV
Dear Mark,
Many thanks for your review and thank you for choosing SCTV for your diabetes training.
We are so sorry to hear that you are unable to locate your Diabetes course on your phone. Please be assured that you absolutely have access to your course if you have paid for it. Our customer service team will reach out to you today to guide you through locating the course again and will ensure that you are able to access this. In the meantime, should you wish to contact them directly, you can do so at info@socialcare.tv or on 01953 853070.
We look forward to resolving this for you so that you can complete your course.
Many thanks,
Team SCTV
No guidelines
20 août 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review and for choosing SCTV, which we greatly appreciate!
We are sorry to see that you are not satisfied and wondered if you could clarify exactly what you mean by 'no guidelines'? We are unsure if you are referring to a specific course - all of which do come with a syllabus, short preview videos, downloadable workbooks, duration, number of modules, accreditation information and more. We do also offer a user guide for the website itself. Our customer care team would love to resolve this for you, and will reach out by email to clarify and to signpost you to the relevant information.
Once again, thank you for taking the time to leave us a review.
Have a great day.
Team SCTV
Réponse de Social Care TV
Dear Nahid,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the two courses you took to be really good.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
Social care tv services are excellent
Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patient.
14 août 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our customer care team to be so helpful. We will ensure that your feedback reaches our team!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you had a very nice experience.
Thank you for your comments regarding logging in and starting your course - these will be passed to our development team, as with all customer feedback.
Should you require any guidance with this in future please don't hesitate to contact our customer care team via Live Chat on the website, at info@socialcare.tv or on 01953 853070. Our knowledgeable team will be delighted to help and to make sure you can log on and access your course with ease.
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our training to be very useful.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Gopinath,
Thank you for taking the time to leave us a review which we greatly appreciate.
We are sorry to hear that you feel you experienced bad customer service. We pride ourselves on offering excellent customer service and we are unable to find a log of a conversation with you. Please be assured that our customer team are incredibly knowledgeable and helpful and would love to help you resolve any outstanding issue. They can be contacted at info@socialcare.tv, on 01953 853070 or via Live Chat on our website.
Regarding the quote you have mentioned, we assume there must be a misunderstanding of some kind here as we do not 'cheat' or send out 'scam' quotes. We are a trusted, highly reputable training provider in the care sector and have been operating for over 25 years. All pricing is published on our website at:
https://www.social-care.tv/pricing/pricing
We offer a fair and transparent credits-based pricing system whereby one course equals one credit. The cost of credits decreases as the number of credits purchased increases. This is demonstrated on the slider which you can see if you move it across from left to right. As per the slider costs are as follows:
1-9 credits: £9.49 plus VAT per credit
10 - 29 credits: £8.49 plus VAT per credit
30 - 49 credits: £7.99 plus VAT per credit
50 - 99 credits: £6.49 plus VAT per credit
100 - 249 credits: £4.99 plus VAT per credit
250 - 499 credits: £3.99 plus VAT per credit
500 - 999 credits: £2.49 plus VAT per credit
1000 - 1999 credits: £1.99 plus VAT per credit
2000 - 4999 credits: £1.69 plus VAT per credit
5000+ credits: £1.49 plus VAT per credit
For purchases of 500 or more individual credits, we offer the option of spreading the cost in equal payments over 6 months or for purchases of 1,000 or more individual credits, the cost can be spread in equal payments over 6 or 12 months.
Should you require any further information regarding pricing please do not hesitate to reach our to our team on 01953 853070. They will be delighted to assist.
Many thanks again,
Team SCTV
Réponse de Social Care TV
Dear Nicola,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that our training met your requirements and that you found the system easy to navigate.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
An Excellent high-quality Training for…
An Excellent high-quality Training for HCA’s and Social CareWorkers. Strongly recommend.
Isabel
1 août 2026
Réponse de Social Care TV
Dear Isabel,
Thank you so much for taking the time to leave us a review and for strongly recommending us, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel our training is excellent and high quality for HCA's and Social Care Workers.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
helpful & Very good corses
29 juillet 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our training to be helpful.
We remain committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to thrive within this field!
Thank you again and have a great day.
Team SCTV
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