I really enjoy all the online courses provided to us. They are a great opportunity to improve our knowledge and develop our skills in social care. The courses help us to better understand differe... Voir plus
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Lisez les avis des autres
Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said... Voir plus
Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... Voir plus
L'entreprise a répondu
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... Voir plus
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- Centre d'éducation
- Soins aux personnes âgées
- Centre d'entrainement
À propos de Social Care TV
Écrit par l'entreprise
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Coordonnées de contact
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, Royaume-Uni
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Fabulous training and questions to Answer
Will always train with social care Tv they are fabulous and understanding training with questions and answers.
19 novembre 2025
Réponse de Social Care TV
Dear Linda,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear that you will always train with SCTV! We are so pleased that you enjoy your training and look forward to continuing to work with you for many years to come.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The courses are very well presented…
The courses are very well presented and enlightening. A very happy customer
16 novembre 2025
Réponse de Social Care TV
Dear Arlene,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear that you feel the courses are very well presented and enlightening, and so pleased that you are a very happy customer!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
Staff very helpful and supportive…
Staff very helpful and supportive throughout the whole signing process and getting the courses that I needed. Thank you so much
20 novembre 2025
Réponse de Social Care TV
Dear Delyna,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find our staff to be helpful and supportive. We will make sure that your feedback reaches our wonderful customer team.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Sharon,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find the training to be easily accessible.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Karen was very helpful trying to log me…
Karen was very helpful trying to log me on on the courses. She was very patient as I struggled a bit.
Thank you.
19 novembre 2025
Réponse de Social Care TV
Hi Evelyn,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear your kind feedback regarding Karen. We will ensure that she receives this!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a 5 star review, which we greatly appreciate.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Chris,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and thank you for recommending us!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Agbonze,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel our service is excellent.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The videos are easy to understand what…
The videos are easy to understand what are looking for.
7 novembre 2025
Réponse de Social Care TV
Dear Sam,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find our videos easy to understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Alan,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find our system easy to follow.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
I registered and paid to do an Epilepsy…
I registered and paid to do an Epilepsy module online up untill today 9/11/25 i still cant access the module.What is it i need to do
8 novembre 2025
Réponse de Social Care TV
Dear Chamunorwa,
Thank you so much for taking the time to leave us a review which we greatly appreciate. We are so sorry to hear that you have not been able to access your Epilepsy course. Our customer care team have responded to provide support with this, however please do find further instructions below, should you need to refer to these for any reason.
To enrol yourself on the Epilepsy course, please follow the steps listed below:
- Log into your SCTV account
- Select your name from the list of ‘Active Trainees’
- Click on the ‘Enrol on a new course’ tab and a list of the courses available will be displayed in alphabetical order
- Using the tick box, select the course you wish to take
- Scroll back up to the start of the list and select the ‘Enrol on 1 course’ button
- Choose the option ‘Review your courses’, to return to your training page
To start the Epilepsy course using a computer, please follow the steps listed below:
- Select the number displayed under the ‘Current Courses’ column
- This will direct you to your training page, where you will find a list of courses you have enrolled on
- Each course will have a 'Start' button to the right-hand side of the page
Accessing your account using a smartphone or tablet:
- Once you have logged into your account, select 'Active Trainees'
- Click on your name to be directed to your training page, where you will find a list of courses you have enrolled on
- To see the 'Start' button, either rotate your phone into landscape mode or click directly on the course title
The SCTV menus are optimised for mobile devices so you will not see all of the menus or options whilst your device is in portrait mode.
We trust that the above information is helpful. Please do not hesitate to contact our customer care team again at any point should you require any further assistance.
Thank you so much again for taking the time to leave us a review.
Have a great day.
Team SCTV
I sent messages on the live chat…
I sent messages on the live chat without response,After i paid for the course, i needed to do it immediately, i couldnt find where to start the course
7 novembre 2025
Réponse de Social Care TV
Dear Oluwaseun,
Many thanks for taking the time to leave us a review which we greatly appreciate. We are sorry that you could not find where to start your course.
All Live Chat messages are responded to as soon as the message is received during business hours. If your Live Chat message is sent over the weekend, this will be on a Monday morning.
We can see from our records that your message was responded to by our customer care team and that you have now successfully enrolled on and completed the course.
We trust that you found this helpful and please don't hesitate to contact the team again at any time for further support.
Thank you again for taking the time to leave us a review and we wish you a great day.
Many thanks,
Team SCTV
Very hard to know how to actually do…
Very hard to know how to actually do the course that you purchased, needed clarification over email, should be extremely obvious. Also the videos, while unskippable for obvious reasons, the narrator speaks about as slowly as possible.
4 novembre 2025
Réponse de Social Care TV
Dear Joseph,
Many thanks for your review and we are so sorry to hear that you found it difficult to know how to do the course that you purchased. Our customer care team have been in touch to support you with this, however please also find further instructions below should you still need to refer to these at any point.
To start your course using a computer, please follow the steps listed below:
- Select the number displayed under the ‘Current Courses’ column
- This will direct you to your training page, where you will find a list of courses you have enrolled on
- Each course will have a 'Start' button to the right-hand side of the page
To access your account using a smartphone or tablet:
- Once you have logged into your account, select 'Active Trainees'
- Click on your name to be directed to your training page, where you will find a list of courses you have enrolled on
- To see the 'Start' button, either rotate your phone into landscape mode or click directly on the course title
The SCTV menus are optimised for mobile devices so you will not see all of the menus or options whilst your device is in portrait mode.
Regarding the narration speed, the pace is carefully designed to enable customers to stay focused and capture the vital points being made.
We trust that the above is helpful and please do not hesitate to reach out again if there is anything further we can help with. Our customer care team are always available during business hours to help and assist you.
Thank you so much again for taking the time to leave a review.
Have a great day.
Team SCTV
You are always there to support us…
You are always there to support us whenever we require your assistance. Your modules are in line with the current legislations and you seem to be up-to-date with changes in the care industry.
24 octobre 2025
Réponse de Social Care TV
Dear Joe,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that you feel we are always here to support you when you require assistance. Our customer service team are indeed always here to help with any queries! Thank you also for noting that our modules are in line with current legislation and up to date with changes in the care industry. We appreciate your detailed feedback!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Website easy to navigate to the…
Website easy to navigate to the training programmes I was looking for. Pricing scale good for working out cost. Training choosen was comprehensive
22 octobre 2025
Réponse de Social Care TV
Dear Angela,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the training to be comprehensive and the pricing scale useful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
Wow this was so good
Wow this was so good. Every video felt like I have a lecturer infront of me. Explained clearly and you can repeat the video if you did not undersdtand . Yes I am giving 5 stars review, amazing
30 octobre 2025
Avis spontané
Réponse de Social Care TV
Dear Koko,
Thank you so much for taking the time to leave us such a wonderful review, which we greatly appreciate.
We are delighted to hear about your positive experience with SCTV and so pleased that you feel everything was explained clearly and that the training was amazing!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Catherine,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Sanil,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The social care TV trainings are very…
The social care TV trainings are very easy to understand also you can watch the video until you can understand it.
Have been using this company for a long time it helps me to do my refresher course every year to upgrade my knowledge at work as I’m a Live-in Caregiver. The training it’s good because you can do it in your own pace.The price is reasonable as well.
16 octobre 2025
Réponse de Social Care TV
Dear Synthia,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel our training is easy to understand and that you enjoy being able to do this at your own pace.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
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