I really enjoy all the online courses provided to us. They are a great opportunity to improve our knowledge and develop our skills in social care. The courses help us to better understand differe... Voir plus
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Lisez les avis des autres
Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said... Voir plus
Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... Voir plus
L'entreprise a répondu
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... Voir plus
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- Centre d'éducation
- Soins aux personnes âgées
- Centre d'entrainement
À propos de Social Care TV
Écrit par l'entreprise
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Coordonnées de contact
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, Royaume-Uni
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good customer service and easy access…
Good customer service and easy access to the account and courses information.
7 octobre 2025
Réponse de Social Care TV
Dear Joyce,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear your comments regarding good customer service and accessing your account & courses being easy.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
i am pleased that from the moment i…
i am pleased that from the moment i spoke with the customer service this morning all was easy thereafter.
13 octobre 2025
Réponse de Social Care TV
Dear Sandra,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and our wonderful customer service team. We will ensure that your feedback is passed onto them!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Lucy,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our First Aid course to be educational and clear.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Ifeyinwa,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Learning Made Easy
The videos were short and straight to the point, they were not too wordy hence easy to understand
3 octobre 2025
Réponse de Social Care TV
Dear Faith,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you felt the videos were to the point and easy to understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Absolutely delighted with this company
Absolutely delighted with this company. Highly recommend to other care homes.
6 septembre 2025
Réponse de Social Care TV
Hi Maggi,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and thank you so much for recommending us to other care homes.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
I found it difficult to find on the…
I found it difficult to find on the site how to start the course and had to ring your team several times as I was doing several courses they were very helpful but it should be easier and more obvious how to find the start button!
2 septembre 2025
Réponse de Social Care TV
Dear Dawn,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear of the difficulty you experienced in finding the start button for your courses.
If you are using a mobile phone to access your training, the menus are optimised for smaller screens. We recommend that you rotate your phone screen to landscape mode so that you experience the training videos in full screen mode. Additionally, when using in landscape mode, all menu functionality is visible. When using your phone in portrait mode, you are required to click directly onto the course title to see the start option.
We trust that the above is helpful, however please do not hesitate to reach out to the team again should you have any further queries. We would be delighted to assist.
Thank you again and have a great day.
Team SCTV
Great online care training
Great online care training
I’ve been using this company for many years now and have no complaints at all they do what they say on the tin , the exams are all online and videos and questions are there to guide you throughout highly recommend for anyone in social care
19 avril 2025
Réponse de Social Care TV
Hi Marie,
Thank you so much for taking the time to leave us a review, and for using our training for many years, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and thank you so much for highly recommending us.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Always factual
Always factual, sometimes it’s worded different to what other sites would say but it’s a great tool for learning and developing life skills for care and support roles. Love the little pictures and animations too. And unlike other AI they actually know how to pronounce the words.
18 août 2025
Réponse de Social Care TV
Hi Kieran,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that you find our training to be a great tool for learning and development.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Very happy with Social Care TV
Very happy with Social Care TV. Perfect for learners who need to study at different times. Easy to follow and a good price when you have lots of staff to train.
6 août 2025
Réponse de Social Care TV
Dear Judith,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find the training is easy to follow and a good price.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Fred,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
I enjoyed every bit of it
15 avril 2025
Réponse de Social Care TV
Dear Damilare,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that you enjoyed every bit of it!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Adam,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that your experience has not been positive on this occasion.
Our training is expertly designed to be engaging, informative and highly relatable with scenes, settings, equipment and scenarios designed for maximum engagement for those working in care.
All courses are delivered in 2-3 minute bite-sized modules, with multiple choice and interactive questions throughout the course which are designed to increase engagement and to reinforce the knowledge given in each module.
Our product experts are always available during business hours on 01953 853070 should you wish to discuss any specific concerns, and would be delighted to assist.
SCTV is a member of the CPD certification service. This membership recognises that our training materials have been evaluated to the highest standards.
We appreciate all customer feedback and your comments will be passed to our development team.
Many thanks for your time and have a great day.
Team SCTV
Very difficult when I come to the…
Very difficult when I come to the questions on move and drop
No goo list marks
4 août 2025
Réponse de Social Care TV
Dear Patricia,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that you have experienced some difficulty with the drag and drop questions.
With the re-ordering questions, you are required to put the statements given into the correct order, usually to show the correct order of a sequence or process. To move a statement further up the list or lower down in the list, use the mouse cursor or your finger (when using a mobile phone) to select the statement and whilst holding it push up or drag down to change its position and then release.
We hope that this is helpful, however should you prefer to speak to one of our training experts, we would be delighted to assist you further. The team can be contacted during business hours on 01953 853070.
Thank you again for your review and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Anna,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you felt our staff were supportive, patient and kind.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Social Care TV
Easy to use, covers all aspects of training requirements at a much lower cost which helps as we are a not-for- profit registered charity.
6 août 2025
Réponse de Social Care TV
Dear Bev,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that our costs met your expectations.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Dear Maria,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the training to be easy to follow and understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The video of the administration of…
The video of the administration of medication was very good, so clear and easy to understand. After the course it was very easy to download my certificate, I will definitely use you in all my future training
5 août 2025
Réponse de Social Care TV
Dear Evelyn,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the course clear and easy to understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Experience with Social Care TV…
My Experience with Social Care TV Training Course
I recently purchased a training course from Social Care TV and had a very positive experience. The staff I spoke with were extremely helpful and supportive throughout the process. They answered my questions clearly and made the whole experience smooth and stress-free. I truly appreciate their professionalism and friendly approach
4 août 2025
Réponse de Social Care TV
Dear Donald,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our staff to be helpful and supportive.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
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