The best parking in Gatwick airport. Recommended by a friend, the most smooth experience I’ve ever had whilst travelling! Aizaz and the team were professional throughout. Called them at 11:11pm... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service, drop off easy to find, staff were waiting for my arrival, handover good and talked through what to do on my return. My flight was delayed coming back, it wasn't a problem, they knew... Voir plus
Absolutely fantastic service. On time and fuss free. Card on drop off provided regarding collection instructions. Very streamlined service. Would use again. Naqash was brilliant too.
Sure Parking were extremely helpful - not only with the parking itself. But we noticed a nail in the car tyre just as we dropped the car off at Gatwick. They were extremely helpful in enabling me to... Voir plus
4,8
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
18 mai 2026
Avis spontané
Naqash very helpful and a good value…
Naqash very helpful and a good value service
17 mai 2026
Avis spontané
Excellent service Naqash was fantastic…
Excellent service Naqash was fantastic and so was the guy who met me. Thank you.
I want to book again for a week beginning on 22nd May 2026 please can I get a discount?
18 mai 2026
Avis spontané
Brilliant service
Brilliant service, took car and returned in quick time and in prestine condition will definitely use again, hasnain very professional and efficient.
17 mai 2026
Avis spontané
Arrived very quickly after I called…
Arrived very quickly after I called even though I landed early
17 mai 2026
Avis spontané
Everything was super easy on pick up
Everything was super easy on pick up, we followed instructions made the call and the car was waiting.
16 mai 2026
Avis spontané
Very easy to get to and to retrieve…
Very easy to get to and to retrieve vehicle will deffo be using again :)
16 mai 2026
Avis spontané
Absolutely first class..
Absolutely first class..
Seamless. Bargain!
Great team..!
15 mai 2026
Avis spontané
Thank you for your email but clearly…
Thank you for your email but clearly you have lied once again as you are aware that I am still waiting for the everdence on damage to wing mirror and of wheel arch as you said you are still waiting for it please feel free to post the everdence on the review and I will openly apologise to your company for the review I posted also instead of sitting and replying lies to your negative reviews maybe chanel that energy into investigating what and how your staff are driving peoples vehicles and maybe chase up my photos sir as you claim you have everdence please send it over as I will be seeking legal advice against your cowboy firm you running.
16 avril 2026
Avis spontané
Réponse de Sure Parking
Ernest Rose,
See our response below to your earlier negative review. You only leave negative reviews to every service and business you use.
Dear Ernest Rose,
You have claimed that pre-existing damage to your car is new. We have already emailed you photographic evidence to prove this.
Furthermore, members of our staff reported receiving phone calls containing language they perceived as aggressive, abusive, and intimidating. We also note from your public review history on Trustpilot that you consistently leave negative feedback for services and products you use.
To protect the privacy of our clients and the security of our facilities, recording devices are strictly prohibited inside our car parks.
Please see the relevant section of our terms and conditions below:
5.6 Upon presenting the vehicle to the driver, the client must ensure the following:
1-All vehicle windows are securely closed.
2-All removable personal possessions are removed from the vehicle.
3-Only the ignition keys are entrusted to the driver, and all other items are removed from the key ring.
4-All recording equipment installed in the vehicle is switched off. Due to the privacy of other clients and the security of our parking areas, we do not allow recording devices in our car parks.
You agreed to these terms upon booking and physically signed to confirm them when dropping off your vehicle.
Regards
Sure Support team
Perfect service easy to drop off and…
Perfect service easy to drop off and collect would highly recommend
15 mai 2026
Avis spontané
Refund refused when parking cancelled due to severe injury.
Very disappointed that this company would not refund our booking with over a month's notice. We had to cancel our holiday due to a severe accident. The constant surgeon advised against flying and we offered Sure Parking medical evidence. I think in these circumstances the company should show some compassion.
14 mai 2026
Avis spontané
Réponse de Sure Parking
Alison,
I am unable to find any booking under your name. If you booked a non-flexible product, it cannot be cancelled. However, we are happy to confirm this via email so you can make a claim on your travel insurance. If you booked through a booking agent, their terms and conditions will apply.
Kind regards
Sure support team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.