I was there early and was seen on time by Tracy who explained the service and how long it was expected to take. I was very happy it was done within the time and also the precautionary notes about what... Voir plus
Établissement
Changer d'établissement501 Dunstable Road, LU4 8QN Luton, GB
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Very professional and first class customer service from Jason Webster. Factory recall sorted with minimal fuss and courtesy car arranged. Keep up the good work
I took my car in to get a recall rectified on my car, took the day of work, when I was told my car was ready to collect I turned up to be told a list of things that needed doing on the car, when the c... Voir plus
I have used Sytner BMW MINI Luton service since 2019, when it was still Specialist Cars and this year 2026 bought a new MINI from them as well. The staff are always really helpful and provide... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
501 Dunstable Road, LU4 8QN, Luton, Royaume-Uni
4,3
Excellent
206 avis
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Amazing service by Tracy in Service
Amazing service by Tracy in the Service Dept. She couldn’t have been more helpful, communicative or friendly. Never had a great experience with main dealer service depts (not specifically BMW), I usually feel like I’m being ripped off. The whole experience was brilliant and my car was ready a few days early as well. Thanks Tracy and thanks BMW Sytner Luton.
15 juillet 2022
Avis spontané
Réponse de Sytner Group - Sytner Luton BMW
Good morning Seb, thank you for your kind words regarding your recent experience with our Service department. We will make sure your comments are passed onto Tracy and the wider team. Many thanks, Sytner Luton BMW
Good service thank you good salesman he…my bmw m2 competition
Good service thank you good salesman he gho thank you much
5 juillet 2022
Réponse de Sytner Group - Sytner Luton BMW
Hi Michael, thank you for taking the time to leave your feedback. I'm pleased to read that Hee and the team were able to provide you with a positive experience. If there's anything else we can do, please don't hesitate to contact us at marketing.bmw@sytner.co.uk. Kind regards, the team at Sytner Luton
Service was excellent
2 juillet 2022
Réponse de Sytner Group - Sytner Luton BMW
Hi Sarah, thank you for your 5* review, the support is appreciated greatly. Kind regards, Sytner Luton
Outstanding service
Outstanding service. Kept us advised all the through the process from order being placed to delivery. Handover was informative and professional as was the subsequent follow up. Would not hesitate to deal with this company again.
30 juin 2022
Réponse de Sytner Group - Sytner Luton BMW
Good afternoon Mrs Bignell, thank you for your kind words. We are delighted to hear that you had a positive experience with us all the way through the process. We hope to welcome you to our dealership again in the future. Kind regards, Sytner Luton.
Hee Goh Is the best sales executive!!
Hee Goh Is the best sales executive!!!
Throughout the whole process he was exceptionally wonderful. Effective, efficient and very professional. I cannot thank him enough. I highly recommend him highly. Fabulous service. Every time I called he called me back, and dealt with any concerns straight away. Emailed me straight away, explaining the process.
He enabled myself and my Father got the best car 218i MSPORT grand coupe and it was very quick in delivery.
Using BMW was the best choice and right choice from the start.
The experience Hee had gave us, was just wonderful, very through and we are grateful for the hard work he put into enable us with a beautiful car.
Always ask for Hee if you are getting a mobility vehicle.
No messing around, he gets the job done.
From Rhea Barker & David Barker
28 juin 2022
Réponse de Sytner Group - Sytner Luton BMW
Good afternoon Rhea & David, thank you for taking the time to leave a 5* review. We are so pleased to read that you had an exceptional experience with Hee and are happy with your new car. We will be sure to pass on your kind comments. Many thanks, the team at Sytner Luton BMW.
May I say that I found my sales person…
May I say that I found my sales person Tony Gair to be very cautious and helpful when choosing my new BMW x 3 MSport. I did find the almost 12 month wait to be very frustrating…….. but Tony kept me informed of It’s progress throughout. I do thank him for helping me to keep my patience as the months went by with no car. But I must say that I am thrilled with the car. The car is well worth the wait. Thank you Tony.
26 juin 2022
Réponse de Sytner Group - Sytner Luton BMW
Good afternoon, thank you for taking the time to leave a review. We are delighted to read that you had a positive experience whilst choosing your new BMW X3, despite the delays facing the automotive industry. We will be sure to pass on your kind words to Tony. Many thanks, the team at Sytner Luton BMW
The service I received from Ethan Wood…
The service I received from Ethan Wood at Sytner Luton was outstanding, friendly, efficient thorough and professional.
9 juin 2022
Réponse de Sytner Group - Sytner Luton BMW
Hi Gary, thank you for your 5* review. We are delighted to learn that Ethan made your experience with us positive and we will be sure to pass on your kind words. Kind regards, Sytner Luton BMW
Great Place to enjoy your BMW experience
I was a Specialist Cars customer and a very happy one at that, recommending family and friends to drive that bit further to be looked after the right way. The way Dan Tucker has taken care of things and other team members have always welcomed has continued, with the purchase of our new X3 being another great experience and look forward to it continuing under the Sytner banner 👍🏼👍🏼👍🏼
7 juin 2022
Réponse de Sytner Group - Sytner Luton BMW
Good afternoon Marc, thank you so much for taking the time to leave a 5* review following your positive experiences. Your advocacy is greatly appreciated and we will make sure to pass on your kind words to Dan and the wider team. Thanks again, the team at Sytner Luton BMW.
Welcoming and friendly service.
Amazing service from a very welcoming and friendly sales team.
26 mai 2022
Réponse de Sytner Group - Sytner Luton BMW
Hi Peter, thank you for taking the time to leave a 5* review. We are pleased to hear that our sales team we able to provide you with a positive experience. Kind regards, the team at Sytner Luton
A most enjoyable experience from a very…
A most enjoyable experience from a very knowledgable team
25 mai 2022
Réponse de Sytner Group - Sytner Luton BMW
Hi There, thank you for your 5* review, we really appreciate it. It is great to read that the team could provide you with the enjoyable experience we strive to provide. Thanks again, the team at Sytner Luton.
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