Had problems switching to eSIM on a new phone. Went to the store in Burton on Trent and was sorted super quick by knowledgeable staff member Josh. Excellent service.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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Lisez les avis des autres
Already a three customer with home broadband, but needed to upgrade my phone. Went into store and Pagan and Josh sorted me with a new A17. Pagan sorted the admin side easily, and Josh effortlessly di... Voir plus
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Josh at the Burton on Trent store was exceptionally knowledgeable, efficient and helpful. He solved an on going problem that I was having trying to pay my final account with Three.
L'entreprise a répondu
More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Burton-Upon-Trent
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, Royaume-Uni
- 1283532052
4,9
Excellent
179 avis
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Les gens ont aussi consulté
Gaining new technologies
Quite professional and efficient. Was much impressed
19 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Cynthia, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Josh
Josh, always answers my queries about the 3 app & any products I am interested in….
19 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for your feedback, George, and it's lovely to hear that you enjoyed great customer service from Josh with your queries. We appreciate you taking the time to share this with us. -Michael
Brilliant as always
Brilliant as always
Problem solved
Josh was more than helpful and sorted everything with ease
17 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Fantastic, Andy, we're thrilled Josh got it all sorted for you :) Thank you for the review -Scott
Easy and fast service
I had issues with my Three account on the App and website but Josh was able to sort out all of my problems quickly and easily.
This review was done last year. I never wrote this review.
17 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for this great 5⭐ review, Ian. This is what we like to hear! Great work Josh 😊 -Jade
Burton deserves all five stars
Burton deserves all five stars. I normally get so overwhelmed with changing phones, but Josh Olly and Kallum made things so easy for me and even offered to swap things for me. You are all lifesavers.
If you are like me and hate change, this is the best place to go as you will not find more kind or patient staff and service anywhere else
17 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for this amazing 5⭐ review, Mandy. We really do love to hear this! Great work team 🎉 -Jade
Three burton olly
Always a great service at three burton from Olly looks after my whole family, always deals with any issues in store
14 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hello Laura, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Josh at three in burton upon Trent was…
Josh at three in burton upon Trent was so helpful with me figuring out a few things with my Apple ID and new iPhone, very friendly and informative
Thank you!
9 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for this fantastic 5⭐ review, Zahra. We really do appreciate you taking the time to send this over! Great work Aiman 🎉 -Jade
Very quick and problem fixed quick
Very quick and problem fixed quick - aiman
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Amazing, Jade. We're sorry for any inconvenience while you had a problem, and are glad Aiman helped talk you through it :) -Scott
They were very helpful and could sort…
Josh was very helpful and could sort everything I asked
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for this amazing 5⭐ review, Susan. We really do appreciate you taking the time to send this over! Well done Josh 🎉 -Jade
Josh was very good explain everything …
Josh was very good explain everything to merry pleased
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
That's super, Brian. We're glad Josh gave you the help you needed :) -Scott
brilliant service from Olly
3 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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