Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Voir plus
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They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a rea... Voir plus
Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Coordonnées de contact
Barnett Wood Lane, KT22 7DG, Leatherhead, Royaume-Uni
- www.twwhiteandsons.co.uk
4,9
Excellent
400 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent service in the purchase of my…
Excellent service in the purchase of my Mazda The car was beautifully presented.
13 août 2026
Réponse de T W White & Sons
Paul, thank you for letting our Mazda showroom team know how they did. We do hope to see you again in the future.
They asked me why I chose my car
They asked me why I chose my car, if it addressed my needs. They took the mats out of the old car to put in my new car which was helpful. They also went through the format of the Motability scheme which they were familiar with.
13 août 2026
Réponse de T W White & Sons
Stephanie, we're so pleased that you found our Bookham Mazda showroom team to be so supportive throughout your purchase. We always try to ensure the customer is 100% satisfied with their proposed purchase, so it's great to score 5 stars with you.
Réponse de T W White & Sons
Simon, thank you for your 5 star review.
First Class
Brought my KIA to T W White & Sons in Byfleet on a number of occasions.
These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs.
They put main dealerships like KIA GWR and Shelly Motors to shame.
I've left this review a little late because I was expecting to be asked to leave a review, but apparently they don’t ask.
I just felt compelled to let you guys know I appreciate the work you’ve done.
24 juin 2026
Avis spontané
Réponse de T W White & Sons
Thank you, our Byfleet service team really do appreciate your feedback. We do try to invite customers to review us, but not often enough for you to feel pestered, we hope.
Professional as always…
As always a very professional experience with TW White. I've used TW White every year since 2014 and would not consider anyone else for my Mazda service/MOT.
21 juillet 2026
Réponse de T W White & Sons
Nigel, thank you, our Bookham service team will be delighted to hear these wonderful comments and look forward to next time.
TW White @ Bookham - Highly Processional Car Dealership
Relationship stretches 7/8 years , the expected levels of service and product offer has not diminished during this time. I took the opportunity to visit competitor showrooms for quotations to compare. Mazda not the cheapest, however confidence that they would continue to offer a high level of care overshadowed a cheaper option. Sales Consultant showed a real sense of wanting to please without giving a hard sale experience.
13 août 2026
Réponse de T W White & Sons
Mark, thank you for putting your trust in our Mazda showroom team. We're pleased to see that we delivered a high quality of service during your Mazda purchasing process. Long may you remain a customer.
Have used this company for many years…
Have used this company for many years for my present
Mazda and my previous one for yearly service and MOT. They have always been first class with the work
involved and communicating and keeping me up to date where necessary with what’s going on.
Would highly recommend them. Always polite and
friendly and helpful.
6 août 2026
Réponse de T W White & Sons
Christine, your kind comments and recommendation of our Orpington Mazda service team is appreciated, thank you. we do look forward to your next visit.
Yeah
Yeah, so I bought a second-hand Toyota Aygo from them. The guy I spoke to on the phone, Mark, was really nice and helpful. I asked for a video of the car inside and out, and they added me on WhatsApp and sent me a comprehensive video.
Because I live quite far away, I asked them to deliver the car to my place. The guy who delivered it was nice and friendly too.
The whole experience was really good and professional, and the car was exactly as described. Very happy with the service and would definitely recommend them.
30 juillet 2026
Réponse de T W White & Sons
Raphael, our Bookham showroom team always strive to provide complete customer satisfaction, so we're very glad we succeeded. Your comments and recommendation are truly appreciated.
Five star service
30 juillet 2026
Réponse de T W White & Sons
Greg, thank you for you 5 star feedback for our Orpington Mazda team.
A truly personal experience
Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble for Geoff and his colleagues, whether we were phoning for advice or wanting to test drive a car. They were all patient and very knowledgeable about the Suzuki brand and each model of car. Was a truly personal experience and I would not hesitate to recommend them if anyone is looking for a Suzuki
30 juillet 2026
Réponse de T W White & Sons
Teresa, our Effingham Suzuki showroom team do strive to provide a top quality service to our customers and it's great to receive a glowing review like this. Your recommendation to others is also well appreciated so thank you.
Annual Service
I am always made welcome. The staff are always polite and efficient.
This time I needed a courtesy car which was ready for me. A very good explanation was given and the satnav was set up. The only omission was where the petrol cap cover release lever was located. It was black and blended in with the black carpet!!
But I managed to find it.
My own car was ready in good time and was beautifully clean.
17 juillet 2026
Réponse de T W White & Sons
Fiona, thank you for your kind review of our Bookham servicing team. We'll be sure to pass along your comments to the team.
Top marks for T W White & Sons
The staff were exceptionally helpful and patient. They made the purchasing experience very ease and were not pressurising at all. I would certainly return to them if I was going to buy another car.
30 juillet 2026
Réponse de T W White & Sons
William, we're pleased to hear that you found our Orpington Mazda showroom team to be supportive throughout your purchasing experience with us. We do hope we'll see you again.
Réponse de T W White & Sons
Tim, our Byfleet service team really appreciate your positive review.
Excellent service from the TW White…
Excellent service from the TW White team. Great communication throughout my CX-5 service from Harry. Master technician was excellent & my car drives like a new car. Highly recommend.
6 août 2026
Réponse de T W White & Sons
Claire, thank you, your recommendation means a lot to the Bookham service team. We're delighted you had a good experience with us.
Really good customer service
Really good customer service. Polite friendly and done a great job. Will be back. Recommended.
13 juillet 2026
Réponse de T W White & Sons
Caroline, we really appreciate your recommendation for our Byfleet servicing team, thank you. We look forward to seeing you again.
Réponse de T W White & Sons
Barbara, thank you so much for your positive comments about our Bookham Mazda showroom team. We look forward to seeing you again in the future.
Réponse de T W White & Sons
Jeffrey, thank you for leaving our Bookham service team a 5 star response.
So impressed
So impressed. To avoid a cyclist I hit a post and took off my door mirror. Rob managed to sort out a temporary fix so that I actually had a mirror and ordered the parts needed. It’s now fixed and I was lucky as the camera didn’t need replacing, saved me £500+. Honest and genuine customer service
6 août 2026
Réponse de T W White & Sons
Clare, we're glad our Bookham team could help. Thank you for your kind comments, much appreciated.
Great service
Very easy to book. Staff are welcoming and professional. A clear explanation of the courtesy car and its differences from mine. The car was cleaned when I collected it. Have used TW White since 2018 and very happy with them.
15 juillet 2026
Réponse de T W White & Sons
Barbara, we're so pleased that you continue to be a satisfied TW Whites customer whilst dealing with our Byfleet servicing team. We hope to see you again next year.
Réponse de T W White & Sons
Marilynn, thank you for your positive review of our Byfleet servicing team, we look forward to seeing you again.
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