Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
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Lisez les avis des autres
Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Voir plus
L'entreprise a répondu
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
L'entreprise a répondu
Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Coordonnées de contact
Barnett Wood Lane, KT22 7DG, Leatherhead, Royaume-Uni
- www.twwhiteandsons.co.uk
4,9
Excellent
403 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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You’ll feel well looked after
From the moment we walked into T W White & Sons, we felt looked after.
We bought a one-year-old Mazda CX-30, and the level of service was outstanding. Before collection, the car had been professionally resprayed where needed, beautifully valeted, and even came with new mats and key rings. The attention to detail was fantastic.
Aaron was brilliant throughout the whole process. He has a wealth of knowledge, was incredibly patient, and answered all of our questions without ever making us feel like we were asking too much. His friendly, approachable manner made buying the car a genuinely enjoyable experience, and he’s a real credit to the company.
We drove away with a beautiful car and huge smiles on our faces. If you’re looking for honest, professional service with people who genuinely care about their customers, we couldn’t recommend T W White & Sons highly enough. Thank you for making our experience such a positive one!
30 mai 2026
Réponse de T W White & Sons
Melissa, thank you, your recommendation for our Orpington Mazda showroom team means a lot as we always strive to provide a top quality service. We're so pleased you found the experience enjoyable and stress free.
Salesmen is very polite and explaining…
Salesmen is very polite and explaining everything about the car very patient.
16 juillet 2026
Réponse de T W White & Sons
Antony, we're glad you found our Bookham Mazda team to be so supportive throughout your buying experience with us. Thank you for leaving us this review.
The salesperson I had was absolutely…
The salesperson I had was absolutely delightful, helpful and accommodating.
16 juillet 2026
Réponse de T W White & Sons
Trish, we're so pleased you had a great buying experience with our Weybridge Mazda showroom team. Don't hesitate to get in touch if there's anything else we can help with.
Réponse de T W White & Sons
Margit, thank you for your kind comments regarding our Orpington Mazda team.
New Car Purchase
I couldn't fault this company at all, from start to finish they explained everything to me in detail, the particular car spec and colour that I wanted, they were able to get for me and at a very reasonable price.
18 mai 2026
Réponse de T W White & Sons
Brian, our Orpington showroom team strives for complete satisfaction so it's great to see you had such a wonderful experience with us. Enjoy your Mazda.
Réponse de T W White & Sons
David, we're very happy that our Bookham service team delivered a positive experience, and look forward to seeing you again.
Réponse de T W White & Sons
Ankit, thank you for your kind words for our Byfleet servicing team.
Réponse de T W White & Sons
Bogdan, thank you for your 5 star review for our Orpington Mazda service team.
Réponse de T W White & Sons
Carole, thank you, our Bookham service team do hope to be of assistance again in the future.
Fantastic
My experience is limited to the Orpington Branch and I can say that I have always received an absolutely brilliant service. Both Humair and Simon have been fantastic and so helpful to me. I’m on my third Mazda bought from them and I also arranged for a friend to make a purchase. I live in West Sussex, so not local but on each occasion they have delivered the car to me and driven my old one away. So simple and all the paperwork completed in the comfort of my own home. As you would expect, each car has been top quality.
Highly recommended.
20 mai 2026
Réponse de T W White & Sons
Gordon, your recommendation means a lot to the Orpington Mazda showroom team, so thank you for taking the time to let others know about you buying experiences with us over the years. We look forward to the next time.
Great service and friendly team
Usually main dealers manage to do something annoying. As usual TW White (Mazda) did what was requested for the price agreed and I collected the car. The service reception Team are always friendly.
9 juillet 2026
Réponse de T W White & Sons
Adrian, we're so please to hear that you've always had satisfactory service from our wonderful Orpington service team. Long may that be the case.
Réponse de T W White & Sons
Doug, thank you for your kind words regarding our Weybridge Mazda showroom team.
Work completed according to plan.
Work completed according to plan. Hot chocolate was good in waiting area.
24 juin 2026
Réponse de T W White & Sons
Clive thank you for your high rating of our Bookham service team and feedback.
Completed successfully the task I…
Completed successfully the task I booked in for. Sadly it doesn’t always happen these days
9 juillet 2026
Réponse de T W White & Sons
Graham, thank you for sharing your positive experience of our Byfleet service operation. We hope to see you again in the future.
Réponse de T W White & Sons
Bob, thank you for your high star rating for our Orpington service team, it is appreciated.
Réponse de T W White & Sons
Michael, thank you for your feedback.
Service Plan
When I purchased the vehicle I indicated that I would be interested in purchasing a Service plan. The vendor said he would send it to me. Unfortunately he was killed some days later. Since, at present, I am not in the UK my friend contacted Mazda on my behalf and was informed that they would send me the required documentation. At present I have received nothing and no longer have any interest in purchasing a Service Plan. Other than this my experience at the Mazda dealership was very good.
16 mai 2026
Réponse de T W White & Sons
Arthur, we do apologise that your service plan was not sorted out for you at the time, these were difficult and unusual circumstances. We're pleased that the rest of your purchasing experience was a good one.
Great customer service in relation to a great product
T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April 2026. The process through initial visit, test drive, decision, purchase and collection was straightforward, informed and friendly. A brief follow-up visit to rectify a small issue was smooth and very well-handled.
4 juin 2026
Réponse de T W White & Sons
Ewan, our Bookham showroom team strives to deliver an excellent experience and we're so glad that you found this to be the case throughout your purchase. Don't hesitate to get in touch if there's anything additional that we can help with.
Great service from Harvey
2 juillet 2026
Réponse de T W White & Sons
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
Réponse de T W White & Sons
Sylvi, thank you, the Effingham Suzuki team really appreciate your 5 star feedback.
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