Really easy when I needed to speak to someone to renew my policy. Haven't had to make a claim but with my current customer service experience I feel hopeful that this wouldn't be horrific experience... Voir plus
L'entreprise a répondu
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Really easy when I needed to speak to someone to renew my policy. Haven't had to make a claim but with my current customer service experience I feel hopeful that this wouldn't be horrific experience... Voir plus
L'entreprise a répondu
Obtaining a quote was easy via MoneySupermarket.com. Better price than previous Insurer - have been insuring with Staysure for the last 7 years. I was unable to print off the policy documents so I ema... Voir plus
Got injured in tenerife in feb 2026. Was taken to a private hospital by ambulance. The hospital was all about money up front & would not deal with my insurance. The emergency team at vibe where 1st cl... Voir plus
L'entreprise a répondu
Easy to buy, good price.Due to my forgetfulness I had to contact them 3 time for Medical conditions I had forgotten to tell them. They were always polite, professional and informative and were very... Voir plus
Where will your travels take you next? Get the cover you need with Vibe Insurance. You can get travel cover for single trip or multiple trips. There’s also cover for families, couples, groups or single travellers. The Benefits • 3 cover levels to choose from • All ages considered for single trips • Many medical conditions covered • 24/7 emergency assistance • Annual & single trip policies • Cover for winter sports, cruise, sports & activities. Vibe Insurance was founded by a team of industry experts who are on a mission to make life easier for customers to make sure everyone has access to the right cover before they go on holiday.
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Being able to speak to someone with any questions and getting the answers I needed.
Policy totally fits our needs and very reasonably priced.
Easy to order with code, very quick delivery and very easy to fit. Also looks great.
It was easy to find and aquire the insurance but as always the proof will come if a need arises to use it.
Price of our travel insurance seems to be very reasonable and documents are clear
My husband has several medical conditions and the on line form was easy to complete and we quickly had a policy in place without having a lengthy phone call. They key thing with insurance is the efficiency and customer service in the event of a claim and that is something I hopefully won’t be reviewing
Excellent customer service, competitive pricing and great comms. Recommend highly.
Easy to buy, good price.Due to my forgetfulness I had to contact them 3 time for Medical conditions I had forgotten to tell them. They were always polite, professional and informative and were very helpful.
Can't comment on the claims process as thankfully we didn't have to claim for anything. Will certainly use them again.
Easy to do and covered all conditions at a reasonable price
The vibe website was easy to understand and navigate. The price was the cheapest for my needs all in all a great experience. Would definitely recommend vibe insurance
I deleted my insurance by mistake and I contacted them all stressed they sent me new documents and were great to speak to calmed me down very quickly
Would thouraghly recommend them
Very helpfull, got a quote then phoned them as was unsure of something all sorted.
Very easy but comprehensive process for travel insurance.
The lady was great at explaining everything for me and made me feel at ease. Nice at taking me through everything she had to say to me thanks.
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