Got injured in tenerife in feb 2026. Was taken to a private hospital by ambulance. The hospital was all about money up front & would not deal with my insurance. The emergency team at vibe where 1st cl... Voir plus
L'entreprise a répondu
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Obtaining a quote was easy via MoneySupermarket.com. Better price than previous Insurer - have been insuring with Staysure for the last 7 years. I was unable to print off the policy documents so I ema... Voir plus
Really easy when I needed to speak to someone to renew my policy. Haven't had to make a claim but with my current customer service experience I feel hopeful that this wouldn't be horrific experience... Voir plus
L'entreprise a répondu
Every year taking out travel insurance with pre existing medical conditions has been a nightmare . This is due to many questions from 5 years ago with answers that are not always straightforward. O... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Where will your travels take you next? Get the cover you need with Vibe Insurance. You can get travel cover for single trip or multiple trips. There’s also cover for families, couples, groups or single travellers. The Benefits • 3 cover levels to choose from • All ages considered for single trips • Many medical conditions covered • 24/7 emergency assistance • Annual & single trip policies • Cover for winter sports, cruise, sports & activities. Vibe Insurance was founded by a team of industry experts who are on a mission to make life easier for customers to make sure everyone has access to the right cover before they go on holiday.
Coordonnées de contact
4,7
Excellent
230 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great value for money!
Great value for money!! I needed medical conditions added to my policy and found it easy to use with great value.
4 mars 2026
Easy to navigate website,
Easy to navigate website,
Great price and quick access to your policy,
Can’t ask for more
5 mars 2026
Had to make some alterations.
Had to make some alterations to my plan, despite extra cost it wasn't too bad and the staff were very helpful.
2 mars 2026
Listed all medical information and was…
Listed all medical information and was given a very good deal
1 mars 2026
Good vibes
The instructions were very easy to follow ! Not intrusive , price was very good thankyou
3 mars 2026
I was able to talk to a human after a 5…
I was able to talk to a human after a 5 minute wait and they were able to sort out my change to the policy with the minimum of fuss.
3 mars 2026
Well insurance has been paid for and at…
Well insurance has been paid for and at a very competitive price
28 février 2026
Just as it should be and a bit cheaper…
Just as it should be and a bit cheaper that some others.
1 mars 2026
Disappointing
Disappointing. unfortunately they would not pay out for what i thought was a reasonable claim. I felt they were hiding behind the small print.
I would check careful that the cover matches what you need.
29 novembre 2025
Réponse de Vibe Insurance
Good morning, Chris,
Thank you for taking the time to share your feedback. We’re sorry to hear that you feel disappointed with the outcome of your claim.
To enable us to fully investigate this for you, please can you share your policy or claim reference number. A member of our team will then review the matter as a priority.
We would welcome the opportunity to look into this further for you.
Kind regards,
The Vibe Insurance Team.
Very helpful
I spoke to a lady at Vibe as I had got a couple of questions about my insurance quote and me being a technophobe doesn’t help, she was very helpful and friendly and took me through what I needed to do. My policy came through immediately as soon as I had paid
12 février 2026
Quick to answer the phone and resolve…
Quick to answer the phone and resolve my query effectively.
12 février 2026
Comprehensive cover for pre existing medical conditions
I am very pleased with the cover given and price paid for my pre existing medical situation.
10 février 2026
VERY HELPFUL
11 février 2026
Nice site very easy to follow and a…
Nice site very easy to follow and a good price at the end.
10 février 2026
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