Callum was friendly, professional, and helpful throughout my visit. He took the time to help with what I needed and explained everything clearly, without making me feel rushed or stupid Overall, I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement134 High Street, IV30 1BW Elgin, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Both Kyle yesterday and Sophie today were extremely patient, helpful and informative on my purchase of a new phone. So glad Vodafone opened a store in Elgin. You were missed!
L'entreprise a répondu
I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal. He was very cheerful and kind. I've been with Vodafone for many years and they've always loo... Voir plus
L'entreprise a répondu
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Elgin
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
134 High Street, IV30 1BW, Elgin, Royaume-Uni
4,9
Excellent
97 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Conner made the upgrade experience easy
Conner made the upgrade experience easy
27 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Rennie,
This is a great review for Conner. We’re glad to hear you found the best option for you.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
After much difficulty,Conner at the…
After much difficulty,Conner at the Vodafone store in Elgin got my stuff transferred from one phone to the other so thank you very much, won't have been able to do that at home
27 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Brian,
This is lovely feedback for Conner. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
customer service by Dan
clear explanations and excellent attention to detail from Dan.
Very happy with the service
22 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Simon
Thanks for the great feedback for Dan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely fab service
Absolutely fab service. So patient and knowledgeable. Plus git an amazing price on my upgrade. Agnieszka was brilliant.
19 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Lucy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ronnie manager was very helpful and got…
Ronnie manager was very helpful and got great deal on talkmobile.
15 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Benedict,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Elgin, Just purchased another iPhone 16pro x2…
Just purchased another iPhone 16pro x2 . I always use this store in Elgin. And I was very delighted today when it was Rennie the manager who served us. He was so helpful in every way. All the staff are nice in this store. However Rennie is our absolute favourite if we are lucky enough to get him.
9 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Cindy,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was Very helpful when we had no…
Dan was Very helpful when we had no idea about Data roaming. Talked us through it all then waited whilst we did it. Very patient and kind thank you Vodafone Elgin
2 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hello, Paula,
It's great to hear about the positive experience which you received in store from Dan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rennie have Great service!!
Rennie have Great service!!
Lovely pink phone
30 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Naya, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Went into store to cancel a phone off…
Went into store to cancel a phone off my account, lady helped me on how to do it and upgraded my phone to the new Samsung and helped bring everything over. Pleasant experience
30 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Robert,
Thank you for taking the time to leave us a 5 star review! We're glad to hear you are happy with the experience and the new Samsung phone.
Thanks,
The Vodafone Social Media Team
Dan was very helpful
Dan was very helpful, excellent service. Would recommend to anyone.
21 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hello, Neil,
It's great to hear that you received a 5 star service from Dan! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Elgin
Hi Daniel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really helpful and good at explaining…
Really helpful and good at explaining things to me.
Getting a phone has been a challenge starting up as a business for the first time but this experience today was exceptional.
12 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Alison,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Conner was Helpful with transferring my…
Conner was Helpful with transferring my data from my old s8 to my s24. What an upgrade. Thank you.
17 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Alison,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Conner.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Richard was very helpful
14 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey John,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service
Very good service, friendly and did everything possible to help and it was a success.
Agnieszka was great.
6 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Nick,
Thanks for the excellent feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into Vodafone to move from 02
Went into Vodafone to move from 02. Conner helped me getting my PAC and choosing a new phone from me and was very patient which was very appreciated. thank you
3 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Sandra,
We’re glad to hear you found the best option for you when visiting Conner in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Rennie was very Helpful and explained…
Rennie was very Helpful and explained everything clearly
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Judith.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the help Rennie provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Good advice from Conner on what phone…
Good advice from Conner on what phone to buy and help transferring my stuff from one phone to the other. I wouldn't have been able to do it myself.
20 août 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Elizabeth,
This is lovely feedback for Conner. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Agnieszka was absolutely brilliant
Agnieszka was absolutely brilliant. So helpful. All sorted. New SIM and account all fixed.
Great service.
20 août 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Paul,
This is lovely feedback for Agnieszka. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful
Rennie was very helpful. He had knowledge about the device I was interested in and explained the perks well. He also was very informative about the contract details.
6 août 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi there! I'm glad to hear Rennie was able to assist you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.