Callum was friendly, professional, and helpful throughout my visit. He took the time to help with what I needed and explained everything clearly, without making me feel rushed or stupid Overall, I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement134 High Street, IV30 1BW Elgin, GB
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Lisez les avis des autres
Both Kyle yesterday and Sophie today were extremely patient, helpful and informative on my purchase of a new phone. So glad Vodafone opened a store in Elgin. You were missed!
L'entreprise a répondu
I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal. He was very cheerful and kind. I've been with Vodafone for many years and they've always loo... Voir plus
L'entreprise a répondu
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Elgin
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
134 High Street, IV30 1BW, Elgin, Royaume-Uni
4,9
Excellent
97 avis
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Les gens ont aussi consulté
Réponse de Vodafone UK - Elgin
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Honest and trustworthy
Honest and trustworthy, friendly and excellent service
22 juillet 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went in to get a new SIM card for a…
I went in to get a new SIM card for a new Nokia 3310 I bought a few years back.I spoke to Conner who was very helpful and polite and fixed things up for me in no time at all.
27 juin 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Brendan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Prepaid card doesn't work
I'm visiting the uk and my friend bought me a 20 GBP vodafone pay as you go sim. 24 hrs later after inserting it in my phone, I still have nothing, no data, calls or sms. There is no way to contact the company for assistance that I can find. When I followed the online garbage they post, it tells me I need to top up to activate it, but when I try to do that (not sure why since it is already topped up with 20GBP), it tells me i need to register and they will send me a SMS.... Which I can't receive...
25 juin 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Paul, thanks for leaving your review. Apologies for the trouble you've had with getting your services to work. So that we can help you with this, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Elgin Vodafone store staff are excellent
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi there,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Elgin Vodafone store extremely helpful…
Elgin Vodafone store extremely helpful and friendly. Always feel welcome.
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Hannah,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service from Elgin store went…
Great service from Elgin store went into upgrade to a new device as mine is broken and help with transferring.
26 mai 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service Elgin
26 mai 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Corinna,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited the Elgin store where they…
Visited the Elgin store where they transferred my data from one phone to another. Super quick service and a friendly bunch!
3 mai 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Katie,
This is lovely feedback for our Elgin store. I'm glad they transferred your data over so quickly.
Thanks for sharing your experience here. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Always a positive experience dealing…
Always a positive experience dealing with the team in Vodafone Elgin. Thanks to Dan, Rennie and team.
2 mai 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Christine,
This is great feedback for Dan, Rennie and the rest of our Elgin store.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks,
Vodafone Social Media team
We would to thank Dan for the excellent…
We would to thank Dan for the excellent service instore today helping us setup our two new phones.
1 mai 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Gail,
Thank you for your review. I’ll be sure to pass on the feedback for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant experience with Dan in…
Brilliant experience with Dan in Vodafone Elgin
20 avril 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Help with connection with data at…
Help with connection with data at Vodafone in Elgin
19 avril 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Linda,
Thanks for leaving this 5-star feedback for our Elgin store. It's great to hear you're supporting us.
We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Lost my phone
Lost my phone. Panicked like bonkers. Vodafone Elgin and Daniel were spectacularly helpful, professional, reassuring and perfect
18 avril 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Elizabeth,
Thank you for your review. It's always great to hear positive feedback. Hopefully everything is resolved with your phone. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Helped setting up my keyboard so I can…
Helped setting up my keyboard so I can use it like my old phone.
11 avril 2023
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Aaron,
Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly
Thanks again,
Vodafone Social Media Team
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