Callum was friendly, professional, and helpful throughout my visit. He took the time to help with what I needed and explained everything clearly, without making me feel rushed or stupid Overall, I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement134 High Street, IV30 1BW Elgin, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Both Kyle yesterday and Sophie today were extremely patient, helpful and informative on my purchase of a new phone. So glad Vodafone opened a store in Elgin. You were missed!
L'entreprise a répondu
I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal. He was very cheerful and kind. I've been with Vodafone for many years and they've always loo... Voir plus
L'entreprise a répondu
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Elgin
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
134 High Street, IV30 1BW, Elgin, Royaume-Uni
4,9
Excellent
97 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
VODAFONE (Elgin)Connor was extremely helpful and…
Connor was extremely helpful and patient when I got my new phone and helped me to navigate to stuff. I’m somewhat a Bit of Tekkie dinosaur but he answered all of my questions kindly and patiently. Great customer service - thank you
26 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Patricia,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service from Richard at the Elgin branch. He helped me choose the best and most appropriate phone for my uses. Very patient and extremely helpful. Everything done with politeness and a smile.
12 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Paul,
Thank you for your review and feedback for Richard.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rennie in the store was extremely…
Rennie in the store was extremely helpful and provided all the service I required in an efficient and friendly manner . Very satisfied
10 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Colin, thanks for your feedback for Rennie. It's great to see they were patient and helpful today 😊
Thanks, The Vodafone Social Media Team
Agnieszka Was a great help i was…
Agnieszka Was a great help i was finding it hard to set up my account online and also has a few queries to do with billing all of which was all sorted for us before leaving.
6 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Réponse de Vodafone UK - Elgin
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really great experience
Really great experience in store today where Aggie helped me to set up a new contract. Lovely and helpful with clear and concise information on what I was looking for and how best to help me.
18 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Rachael,
Thanks for taking the time to share this amazing feedback with us. We're so glad you had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Replacement SIM card Activation
On 4thJune2024 I had cause to visit my local Vodafone retal store in Elgin, Scotland. There was a successful resolution, along with cordial exchanges, indicating the root cause of not achieving replacement SIM card activation via the online request form ( it was a security issue, overcome by verification using debit card). On top of this the store adviser (Connor) resolved a number of other issues relating to logins and PIN codes. All in all, I departed the store as one happy and satisfied Vodafone customer - hence the 5 star review. It shows that so much more can be achieved when speaking directly with a competent technical adviser, in-store.
4 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi there,
Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and straightforward advice…
Very helpful and straightforward advice on new phone and plans. Excellent.
8 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Will,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Elgin Vodafone
Rennie was really helpful and explained everything clearly to me. Highly recommend Elgin Vodafone
8 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Gillian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Absolutely superb service.
Absolutely superb service.
Rennie went the extra mile, he provided a superb service and ensured everything within our phone was working perfectly before we left the Vodafone shop.
5 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Roy. Thank you for your review for Rennie. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rennie was extremely helpful and patient
Rennie was extremely helpful and patient
5 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Gina. Thank you for your review for Rennie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone screen had broke so I was…
My phone screen had broke so I was stuck. However, Conner at the Elgin store helped me get a new contract phone and get my stuff transferred so I am happy that I am connected again!
1 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Elaine,
Thanks for your feedback! We're so glad you got the assistance you needed.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Had difficulty with my messages app and…
Had difficulty with my messages app and my direct debit date needed changed. Conner at the store helped me and was very friendly
29 mai 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Wilma,
It's great to hear about your recent experience and feedback for Conner. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly honest staff and also a great…
Friendly honest staff and also a great deal - highly recommend Vodafone Elgin, especially the staff
28 mars 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi there,
We appreciate your feedback and kind words about our Elgin team! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks to Dan for helping me upgrade…
Thanks to Dan for helping me upgrade instore today! Upgraded to a pixel 8 and I'm very happy with it
26 mars 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Joanna. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AGNIESZKA was lovely
AGNIESZKA was lovely, very helpful and very informative with all in upgrading my phone. .
14 février 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Angie,
It's great to hear about your recent experience. Thanks for your review and feedback for Agnieszka.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Just been this morning very kind guy I…
Just been this morning very kind guy I think is name Daniel if I remember very helpful thank you very much with Vodafone I sorted very well thanks
8 février 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Antonio,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan fixed my issue in store.
5 février 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey,
Thanks for your support and for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fabulous knowledge and customer…
Fabulous knowledge and customer service.
Agnieszka
8 janvier 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Paul. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daniel was very helpful and solved my…
Daniel was very helpful and solved my problem with my amazon prime app. Sorted and fixed, well pleased.
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Brian,
Thanks for taking your time to leave this review for Daniel. It's great to hear your app is fixed.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.