Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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Lisez les avis des autres
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
L'entreprise a répondu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Voir plus
L'entreprise a répondu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Stirling
Écrit par l'entreprise
Coordonnées de contact
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni
4,9
Excellent
205 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Les gens ont aussi consulté
Great customer service from a smart…
Great customer service from a smart young man called Ollie M.
15 octobre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Thanks for the brilliant feedback, Tom! It's really appreciated.
Vodafone Social Media Team
Exactly what I needed at a very good…
Exactly what I needed at a very good price. Service was great and extremely quick
4 juin 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sales advisor was very helpful in…
Sales advisor was very helpful in finding me right deal:)
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Daniel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Felt like i was actually listened to…
Felt like i was actually listened to compared to other stores and got my end result that i wanted , highly recommend. The girls name was Alex
15 août 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Mark,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
I recently visited the Stirling store as I was having a few issues with my phone. I was greeted with a welcoming smile from a young man called Graeme. He was so friendly and helpful, and very patient and all the issues were addressed and resolved I was very surprised and impressed with the level of Customer Service I received. Thank you very much Graeme!
2 août 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Maggie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff very friendly and efficient
Came into the store to upgrade my phone and it couldn’t have been easier! James got everything sorted for me in no time and was extremely helpful getting me a new phone that was within my current budget. Couldn’t recommend them highly enough!
9 août 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Ben, Thanks for your awesome feedback! It's great to see we made upgrading such a pleasure.
Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Thankful for your assistance
Popped into the store the other day to get some help with my new phone. Alistair was really helpful and got all my old photos transferred over to my new device. Really appreciated him going the extra mile and explaining useful things I could do with my new model
1 août 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great store
I was completely clueless when I walked in but Ali put me at ease and helped me set up a new contract and really great deal. The Stirling store is definitely the most helpful and friendly store I’ve been to.
17 juillet 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Tess,
Thanks for letting us know what an amazing job Ali did!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Leena was very helpful
Leena was very helpful in the Stirling store, I got what I wanted for a good deal
19 juillet 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Carl. Thank you for your review for Leena. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali was so helpful and lovely to talk…
Ali was so helpful and lovely to talk to . He was great setting me up with my new sim only contract
12 juillet 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Aishling,
This is a great review for Ali. I’m glad to hear you're happy with your new contract.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Aaron was very attentive to my needs…
Aaron was very attentive to my needs when I came in to upgrade
7 mai 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Jordan,
This is great feedback for Aaron review. I’m glad to hear you found the best upgrade option for you when visiting the store.
Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
New phone success
Finally got a new phone sorted recently at the stirling store, spoke with Liam who was very helpful and sorted me out with a contract I'm very happy with.
4 mai 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Thank you for your review Euan. It's always good to read such complimentary feedback for one of our team.
Hope you're loving your new phone.
Thanks again,
The Vodafone Social Media Team
Came into Stirling to top up my phone…
Came into Stirling to top up my phone and Ali helped me move onto a contract SIM that was much better value for money and loowed me to use it without stress or worry. Will be recommending the Sitrling Vodafone store
17 avril 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Sylvia. Thank you for your review for Ali. It's always lovely to read such fantastic feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I came into store with a faulty SIM…
I came into store with a faulty SIM card and was seen by Ali who resolved it with no issues and even after resolving the fault got me on a better plan for less money with more data. First class service.
29 avril 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Rebecca. Thank you for your review for Ali. It's always lovely to read such fantastic feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
I came into store to ask about roaming…
I came into store to ask about roaming charges. I was served by Ali, who was great. Informed me of all my options with passes and even gave me the option to change my plan to a more inclusive one, very happy with the outcome.
26 avril 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Chloe. Thank you for your review for Ali. It's always lovely to read such nice feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Liam Whyte offered great customer…
Liam Whyte offered great customer service and helped explain the whole process in easy to understand terms. Honestly was amazing service, especially when it's something I often get flustered or confused when doing.
7 avril 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Struan,
It's lovely to read such a nice review for Liam in our Stirling store. We're glad you have had this amazing service when visiting the store.
Thanks again,
Vodafone Social Media team
I was served by Graeme I’m store who…
I was served by Graeme I’m store who was very attentive. He kept me right throughout. Excellent service provided by him.
11 avril 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi John,
It's great to hear this feedback for Graeme in our Stirling store.
Thanks for your support and sharing. If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - Stirling
Hi Lee,
Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly
Thanks again,
Vodafone Social Media Team
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