Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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Lisez les avis des autres
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
L'entreprise a répondu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Voir plus
L'entreprise a répondu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Stirling
Écrit par l'entreprise
Coordonnées de contact
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni
4,9
Excellent
205 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Excellent service and really helpful in…
Excellent service and really helpful in setting up everything
2 juillet 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi, It's great to see our team were so helpful and transferred everything to your new phone. I hope your loving it!
All the best, The Vodafone Social Media Team
Susie was amazing
Susie was amazing, after a failed attempt of getting a new sim card from the Falkirk branch, i drove to Stirling and Susie dealt with my new sim within minutes. Thank you again
1 juillet 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Sandra. Thank you for your review for Susie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Stirling
Hi Edwin. Thank you for your review for Susie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone from Ronnie
New phone from Ronnie. got a new phone for less and only took 30 mins!
30 juin 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Lynne. Thank you for your review for Ronnie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alysha is a wonderful customer service…
Alysha is a wonderful customer service advisor and has answered all my questions and completed my new broadband setup with ease!
24 juin 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Ty,
Thanks for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good service from Eleanor
Very good service from Eleanor , took time to explain details.
17 juin 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Tom,
Thank you for your review and feedback for Eleanor.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alysha was amazing and got me the best…
Alysha was amazing and got me the best deal possible. She was quick and clear and I couldn't have had a better experience!
2 février 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Toni,
It's great to hear your feedback, thanks for reviewing
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone for gran
Took my elderly grandmother into this store as her contract was finished.
We were attended to by Ronnie who couldn’t have been more helpful. He managed to get my gran a new contract at a much lower price and a new iPhone. She wasn’t expecting such terrific customer service and was over the moon with the whole experience.
Ronnie was polite and patiently explained things clearly to make sure she understood everything.
Would highly recommend this branch.
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Christopher,
It's great to hear about your recent experience, and how Ronnie provided great service. Thank you for taking the time to review, and share this feedback. We appreciate it.
Thanks, Vodafone Social Media Team
Really lovely and welcoming staff at…
Really lovely and welcoming staff at Vodafone Stirling. I visited the store looking for a new phone. I was served by Ali who was just fantastic. Very kind, patient and personable. I walked out with everything I needed.
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi. Thank you for your review for Ali. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New Phone
Came into store and was served by Ali. He took the time to listen to my needs and what I was looking for in a phone. He gave me phone suggestions and was clear with all the price options. I am very happy and would definitely recommend to others.
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Viv. Thank you for your review for Ali. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff, I was served by Ronnie who helped me save money on my phone bill.
3 janvier 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi James. Thank you for your review for Ronnie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali was so helpful and knowledgeable.
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Natalie,
Thanks for taking your time to share this review for Ali.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - Stirling
Hi Jen,
This is a great review for Ali. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great Customer Service
Graeme in the Stirling store was excellent. He helped me sort out the ussues i had with my phone. Thanks Graeme
30 novembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Michael,
Thanks for the lovely review and fantastic support for Graeme.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
I was served by a kid named Liam who is a genuine asset to your business, He was extremely patient despite the fact I am abit of a old fart with technology. He took his time to help me through my problem and he also healthchecked my account and we have set a date in December for me to go back and get a new phone and switch my broadband from EE because they are no use at all.
11 novembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Robert,
It's lovely to see you had such a positive experience with Liam. This is absolutely what we aim for!
Thanks, Vodafone Social Media Team
Ollie was quick and efficient when I…
Ollie was quick and efficient when I came in and gave me a fantastic offer on my SIM card! Highly recommend
6 novembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Liam in store helped me…
I was served by Liam in store helped me get a great deal on the new iPhone he was a star
7 novembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Dylan,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service
Had some issues with my phone that I just couldn’t fix no matter how hard I tried, Leena helped me fix it and was very knowledgeable and friendly
8 novembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience. Ill be back!
I came in as I was looking for a new phone for my daughter from Santa! Ronnie quickly greeted me and spent a long time explaining it all to me!
I didnt get a phone as I need to sneak the info out of her but best know ill be back!
Advice for anyone, go in when Ronnie is working, you won't be disappointed!
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Pat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ollie’s assistance
Ollie was super knowledgable and helpful with getting my partner and I’s phones on Vodafone’s network. Having a North American phone number made the process quite difficult but Ollie made it seemingly easy.
18 octobre 2023
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Max. Thank you for your review for Ollie. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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